These guys are always friendly and informative. I've been going here for a few years. They never try to oversell you and I have even been talked into getting something less expensive but right for what I was looking for. Their new location is a lot easier to access than their last place. I highly recommend them if you are new to vaping or not. They are patient and not condescending like so many other vape shops I have been to! Their pricing isn't the cheapest but still very fair because you're paying for convenience or not having to wait on shipping (also their expertise). They sell vapes, tanks, juices (naked seems to be mainly what they sell these days). You can buy a full set up or certain parts individually. They also started selling cbd products. Which they will be glad to teach you about if you have time to chat. I usually go on week days during my lunch and there is never a long line. And if there is someone in front of you they have a little comfortable seating area for you to hang in while you wait. Check them out in broad ripple because well there's rly no where else that compares in the area. Hopefully they'll stick around for a long time! read more

I have become a regular online customer. They carry a solid inventory of my preferred e-juice that I can't always get here in Florida. Orders are always filled and shipped same day. Shipping is always fast. Half a country away and they're hands down more hassle free than our local shops. Highest possible recommendation from this satisfied customer. If you haven't already- you absolutely have to give these folks a try. read more

I recently moved to Indianapolis from NYC and was looking for a new vaporizer shop to call home. Well, i found it! I wasted so much time trying about 6 other places. Sure, many places have large selections of juices, tanks & batteries and are nice enough and helpful but NONE compare to the highly experienced and friendly staff here. Straight up, this place is perfect for vapers of all levels. They have a great tasting bar, nicely laid out with juices ranging from in-house, midrange to high-end Premium flavors. From starter kits to Mods, they have and know it all. I got every accessory and part I needed to upgrade what I already owned. I'm relatively new to vaping (I finally quit smoking 4 months ago) but I felt welcomed and not embarrassed by my newbie-ness. I learned so much, wasn't pressured into things I didn't need, and the staff is simply amazing. Tops any place I used to go to in NYC. Newbies to vaping veterans--Don't waste time like I did shopping around- Go here! Thanks Indy E cigs! read more

I have been vaping for a few years now. And this is my all time favorite Vape shop. There's many other Vape shops I've been too and often get treated like I'm I am a tourist and don't know what I'm looking at. Or the employees are not interested in customer service and just want you to get out of the store. At Indy E Cigs I am always greeted and feel welcome, even when there are a bunch of customers in the store. They take time to answer my questions and find me exactly what I need. I do not personally know the owner, but have seen/met him in his shop a few times and can tell he genuinely cares about his products, store and most importantly cares about CUSTOMER SERVICE! They offer a wide variety of brands and products. You can sample every flavor and the staff is knowledge on what appears to be every single flavor (wow). The staff is friendly and helpful. Clumsy me- on more than one occasion have spilled juice while sampling flavors (10 minutes prior to them closing) When I told a worker, he responded with a smile and told me not to worry and thanked me for letting him know! Thank you for not making me feel like an arsehole! My top praises for here are: 1)customer service 2)quick assistance and check out 3)great variety of price on the juices (some as low as $5 a bottle. 4) they have a rewards system that you get points with every purchase. 5) there is a cat that lives outside the shop that I get to pet when I see him read more

Awesome E Cig bar with lots of flavors. I was attended to by Gregg, who was so very helpful & educated me about my vap. Kudos to him and will stop back in & taste more flavors when I have the time. It wasn't crowded in the AM but still tasted a few flavors and had a good time. thanks read more

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The guys that work here are awesome, friendly and knowledgeable about the products. The new location is very nice and open, right in the middle of Broad Ripple. Always easy in, easy out because the staff knows what I want, typically. Their points reward system also means I get a lot of stuff discounted. read more

I looked to Yelp to find a good quality Vape Shoppe....Yelp never fails, this store has a perfect rating 5 out of 5 stars...these guys are awesome! They tried to sell me what's best for me and not them (high price). Indy E-Cigs is very knowledgeable and friendly, they set me up with a good Vaper and more importantly upon purchase, I bought the knowledge and continual support that I need as a "New Vaper". Thanks Again! read more

Best vape shop I've ever been in. Friendly and relatable staff that don't judge you no matter what level your "vape game" is at. Insane selection of juice including rare and unique offerings. Solid selection of mods. Highly recommend. read more

I went in looking to purchase CBD oil for my anxiety. I've never bought anything relating to vapes or anything, so I wasn't sure what I was looking for or would need. They were extremely helpful and knowledgable on everything we had questions about. They also helped us set up our vapes and seemed more than happy to help. Seriously amazing customer service. Will be giving any of my future business to them & would definitely recommend them. read more

Overall this place was great they have incredible prices and specials for good juice but there is a lot of room for improvement at this vape shop. One thing I didn't like is the modes they use for tasting the juices. I could barely taste the flavors or get a good hit. It was at 10watts and you could not change it. Customer service had to be seeked out, like they would not have conversation and it was just kind of a cold vibe. Didn't feel like a homey vape shop but I guess I'm being too picky but that's why they got a 4 stars because the price was worth it and it is what it is we got what we needed. read more

Great shop though this seems to be the place for experienced vapers. The Broad Ripple location makes for good traffic and this place was busy. Huge, really huge juice selection of some really killer flavors; I'll definitely go back for more. Great tester system but some tanks were empty and a few others were burnt. Mild disappoinment but with the large selection, it was still easy to find good stuff. An employee was handling a customer hardware issue. It was obvious that the customer was frustrated but the employee handled it perfectly; calm, cool and very helpful. They carry a good selection of good stuff in the larger bottles too. If you're into building crazy coils and even crazier mech mods, go here. read more

Great customer service. I went in with a friend who was new to vaping and we were serviced very well. Nice staff who was patient and very helpful in recommending different flavors. Great experience overall. read more

I cannot say enough good things about this shop. After several horrific experience at Indy Vapor I found Indy E cig. I went in hoping for a better experience, and I was not disappointed. Not only did I walk out with exactly what I needed for my personal vaping experience...I also walked out singing the praises of all the staff. I have found myself at the store quite a bit, sometimes to just sit and vape. I love how no matter who the customer is that walks through the door, the staff always is very helpful, never up-sales, and doesn't BS. I have recommended this shop to everyone I know. Wether you are a beginner or an advanced vapor, this is your store. read more

I visited as a complete newbie to the vapor scene. I needed much direction and searched for a shop with good reviews. They are centrally located in a clean commercial suite. The interior was clean and welcoming. The employees both were very personable and answered all questions and recommended a complete setup. They didn't push me to buy the most expensive items. They explained everything and didn't up sell. They recommended many flavors and I sampled 10-15 of the over 150 flavors. Great experience. Great products. read more

The staff at Indy E-cigs is very knowledgeable and helpful. This is my favorite store to go to in Indianapolis. They have a wide selection covering anything from drip tips and starter kits to mechanical mods and rebuildables. You can also try any eliquid before you buy it and they have flat rate shipping of through their website of $3. read more

My wife and i stop in this past Sat. 11/08 around noon they had a few customers in the shop look around at what was there while i was weight my turn to talk to a salesperson i notice three other people came in after the wife and i the salespeople said hello to them and then started helping them with there purchases that is when i realized that my wife and i had become invisible to the salespeople at indy e cigs so we left read more

Great service in a welcoming atmosphere. They have a full bar of flavors to try, and the staff is very knowledgable and helpful.

Knowledgable, polite, always helpful, HUGE flavor section & massive inventory of hardware .. this place does not fall short on any level.

I started my vape journey here! friendly, knowledgeable service...they great everyone with a smile...are quick to answer any questions you may have with your vape setup and liquid...awesome! read more

Terrible customer service , I'm new to vaping and they didn't even try to show me multiple products that I think I would like left me clueless in a world that I knew nothing about read more

This place has the best e juice selection. I have tried most shops around Indianapolis that have popped up, and they have the largest and most premium selections. read more

This is the ONLY vape shop I will go to in Indy (outside of cravinvapes, when I want to blend my own ejuice). This is a one stop shop. The staff is so super amazing, very knowledgeable and hella friendly. There taste bar is by far the best I have ever been too (in Indy). This is like the DisneyLand of the vape world. I'm sure I will be there this weekend. read more

I had some trouble with a rude employee and originally posted a 2 star review until the manager personally messaged me and apologized and figured everything out. I appreciated this and will definitely be back. read more

Fantastic! Great selection and very helpful employees. I felt comfortable getting advice as a beginner and did not feel condescended toward, as I have other places. Employees are very knowledgeable. read more

Good ship. With a lot of favors all over the world but a lot of tanks are burnt. Need to keep up on filling and coils

I found the guy who works there a bit of a pretentious e-cig snob. I accompanied a friend into the shop and he was asking questions. I got in on the conversation and the guy behind the counter asked what I use. I reached in my shirt pocket to pull out my box mod and before I pull it out the guy says, "No, don't tell me you're going to pull a blu out of your pocket!". What if I did? What if I was new to all of this and was looking to upgrade and this guy is coming down on me for not being up to his vaping level? I'd turn and run for being treated that way. Luckily the girl took over and helped my friend as she was very nice. read more

I was driving up Fall Creek today and a guy pulls up next to me as I'm puffing on my e-cig and honks and holds his up. I continue to drive and asked him if he knew of a good vape shop around where we were. He said he worked at Indy E Cigs and that I should stop by. I am ecstatic that I did! Not only were they knowledgeable and professional but they actually cared! I quit smoking for good Jan. 16th using the e-cig I currently have but haven't been fully satisfied with it until I stopped by Indy E Cigs. Not only did they resolve my battery issue but I am also blowing bigger clouds and now I know how to clean my tank. I used to frequent Pure Vape Indy off W Washington St. and because of my experience with Indy E Cigs today I will NEVER go back to Pure Vape. The ONLY place I will EVER go for my current and future e-cig needs will be Indy E Cigs. I cant thank you guys enough! I hope your company excels beyond the competition!! read more