Really disappointed bought a puffco there today was their display piece so was in an open box still…read morefull price which isn't too big a deal til I got home and device wouldn't even turn on or charge when I called them to ask if they could refund or exchange my product they told me it's not their problem anymore I have to go through the manufacturer even though they sold me a broken product.... Don't trust them please don't shop here

Every person who works there is always pleasant and ready to help. I went in to get a new vape kit,…read moreand they explained everything, making sure I had what I needed to enjoy my vaping experience. Now, I frequently visit to restock on juice and coils. They also have regular sales and a rewards program that gives you discounts when you reach a certain point value. I'm glad they're close to my house.

Buyer Beware I agree completely with the two other very…read morepoor reviews here. I'll never go to this store again. I went in previously to check it out and it seemed OK and appeared to have a huge inventory. When I went in again recently to look at a few things including a nice Zippo lighter, I decided to buy it. I also got a few more items. When I got home and looked at the receipt, the only thing that was listed clearly was the lighter. All of the other items were not itemized and it was thrown together in a lump sum. I called them and questioned it because I felt like I was over charged. I also asked if I could return the lighter because I didn't want it. It was not used and still in the box. The guy on the phone said they have a no refund / return policy. He said it was on the receipt. I told him it was absolutely not stated on the receipt. I didn't see any signage stating that as well in the store. I understand consumable products might be logically subject to a no refund policy, but not the lighter. At that point I knew I was dealing with a sketchy business. Before the call ended he was obnoxious and called me - Karen. I called the other location to talk to the owner and I ended up talking to a clueless woman who didn't speak English. It's all beyond weird, pathetic and unprofessional. Let the Karma fairy deal with it.

Awesome staff!! Awesome products. Awesome prices and very helpful. The best smoke shop on the south…read moreside/greenwood!

The service, the selection of cigars are fantastic! Mike and Tim run fantastic Cigar shops!…read moreCouldn't ask for a better owners operators and gentlemen that will get you anything that they can possibly find.

I've only been here a couple of times, but the staff is knowledgeable and friendly; willing to…read moreanswer your questions. They have a different selection than you'll find at Blend or some other cigar shops, so support another locally owned business and find some variety for your humidor!

I love this place. I am still very new to cigars and no very little so I ask the who I soon to be…read morethe owner lots of questions every time I go in there and he is more than happy to answer my questions. The only reason I would give this place less than four stars probably closer to two stars is because of the lady working there. She's just kind of rude every time I go in there and I have learned not to ask her questions and she just seems annoyed every time I'm in there but then talks to other people very pleasantly and happily so I don't know if she just has a problem with me or what it is but everyone else there is fantastic. I don't know if the prices are good honestly, I haven't been anywhere else cause there really isn't any other options in Indianapolis so this is my go to spot and I've gotten nothing but good recommendations from the guys in there and hopefully the lady that works there gets a better attitude. It sucks going in somewhere that you enjoy and somebody kind of sours it so when she's not there, it's always a much better experience. She also seems pretty new, I'd be shocked when she's been working there for a walk, but she also knows nothing about cigars at all so not worth asking her. Any questions if you do go. Not trying to make this a negative review but I'm just being honest with my experience and I've had in there but the guys working there do such a great job. I couldn't give them less than five stars, but that lady deserves a solid one star because that's as low as you can do. And just a piece of advice please don't make faces every time somebody ask you something or talk to you. It's very rude. And I can see you making faces at me like I can see it like I don't know if you think that I can't see you making faces or you rolling your eyes or huffing under your breath like I can see and hear all those things so just keep that in mind when you're serving customers. Cause I'm sorry your job is not difficult. Literally all you do is stand there and check people out like that's literally it. Sorry I didn't get that off my chest, again. She's the only person that just rubs me the wrong way that works there. Everybody else is great.

This is the spot! Stop considering it and just go. the inside is taken care of with a professional,…read moreclean polish. The air was clean and I left with little "cigar" smell. The service is top notch, with excellent bartenders. The staff is also very knowledgeable on their products and incredibly helpful in finding the perfect piece. Within the Indianapolis area, this is definitely a top spot!

Super helpful. Generally kind. Just a solid shop. Wish more places were like it. Each time I've…read moregone in, I've had a couple questions here and there, and the responses were miles ahead of another shop about 8 minutes away, where I was genuinely laughed at by the clerk and two other customers for asking a question. It's worth a visit.

Found out they put in a new shop right down the road from me, so I stopped in after work the next…read moreday. Was very pleased with the staff. Helpful and very friendly! Lots of juice selection too.

From my first phone call with Caesar, to walking in, buying some of the best priced OpusX and…read moreinteracting with the incredible staff! This location in Westfield was awesome and I highly recommend!

I travel a lot and am always looking for a good cigar bar. This place has a decent selection and…read morethe staff is super friendly and knowledgeable. Great prices and selection of sodas, snacks and coffee. There are a lot of regulars but they are inviting and friendly. Nice comfy chairs and have a few TVs with various shows in. Laid back atmosphere where you can just chill with a stick and listen to music or whatever on your headphones or have a good conversation. This place is on my way to where I head for work (Kokomo) but have also driven down just to hang out and enjoy a cigar. Definitely recommend this place.

Very nice place to just sit and smoke a cigar. Great selection and knowledgeable staff.read more

Great service. Good conversation. Great selection of cigars and pipe tobacco including house…read moreblends at a great price.

Very helpful in answering my question about the current selection of CBD oil. If you ever carry CBD…read moreoil with MCT instead of VG or PG I'll be back in for sure.

The service was incredible! I had a problem with my mod and I thought I was going to have to…read morereplace it, but YAY, they fixed it. I went ahead and bought a new tank because their prices are amazing! You have a loyal customer now! Great prices and outstanding, knowledgeable service!!!! Thank you Black Swan !!!