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    Indy Productions

    5.0 (1 review)

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    15 years ago

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    IPIC Theaters - IPIC Theater fillet mignon sliders at Atlanta Georgia.

    IPIC Theaters

    3.7(260 reviews)
    4.2 kmMidtown
    $$

    I went to IPIC yesterday to see Spider-Man: Long Way From Home and was seated in Theater 6. Shortly…read moreafter getting settled, I noticed the auditorium was a bit warm. Once our server, Diamond, greeted us, we learned they were dealing with a few operational issues, including a limited food menu, a nonfunctioning call button, and unfortunately, no working AC in the theater. Despite the circumstances, Diamond was excellent. She was attentive, communicative, and kept us informed throughout the movie. Management also handled the situation well, coming into the theater to offer guests a full refund and a pass for another movie. We were also given the option to wait about 20 minutes and move to another auditorium showing the same film. I decided to stay and was still able to order a pepperoni pizza and some candy from the limited menu. The pizza was good, but that ranch deserves its own mention because it was surprisingly delicious. Technical issues happen, and I appreciated how both Diamond and management handled a less than ideal situation. iPic will definitely continue to be my theater of choice, and Diamond's service made a big difference in the overall experience.

    Yikes! I've visited IPIC Atlanta many times in the past and after my recent experience I will not…read morebe back. For a theater to market itself as a premium experience, the service standards and condition of the theater fell short of expectations. To start, there was no air conditioning in the theater (specifically #6). It made it difficult to relax and enjoy the movie with no air. It would have been helpful to receive correspondence well before showtime about the condition of the theater, but we didn't find out until we arrived. After driving an hour and coordinating childcare, etc. this was a major inconvenience to our evening. The customer service was also seriously lacking. The call lights apparently didn't work so getting assistance was difficult. Also, there is a limited menu. A serious downgrade to what the menu used to be. Another major issue was being required to settle our tab before our food even arrived. That was extremely frustrating and made our entire experience feel rushed and poorly managed. Hopefully management is able to address these concerns and takes them seriously because this is not the level of service IPIC is known for. Otherwise, I don't see this location lasting long.

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    IPIC Theaters - IPIC Theater upstairs lounge at Atlanta Georgia.

    IPIC Theater upstairs lounge at Atlanta Georgia.

    IPIC Theaters - Bison Burger

    Bison Burger

    IPIC Theaters

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    Indy Productions - movietheaters - Updated September 2026

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