Really disappointed bought a puffco there today was their display piece so was in an open box still…read morefull price which isn't too big a deal til I got home and device wouldn't even turn on or charge when I called them to ask if they could refund or exchange my product they told me it's not their problem anymore I have to go through the manufacturer even though they sold me a broken product.... Don't trust them please don't shop here

Every person who works there is always pleasant and ready to help. I went in to get a new vape kit,…read moreand they explained everything, making sure I had what I needed to enjoy my vaping experience. Now, I frequently visit to restock on juice and coils. They also have regular sales and a rewards program that gives you discounts when you reach a certain point value. I'm glad they're close to my house.

The service, the selection of cigars are fantastic! Mike and Tim run fantastic Cigar shops!…read moreCouldn't ask for a better owners operators and gentlemen that will get you anything that they can possibly find.

I've only been here a couple of times, but the staff is knowledgeable and friendly; willing to…read moreanswer your questions. They have a different selection than you'll find at Blend or some other cigar shops, so support another locally owned business and find some variety for your humidor!

They have a VERY nice quality and large range of various supplies. So far I'm very impressed!read more

Great place and great service and very clean and a great place to get everything you need and want…read moreand the people are amazing there

From my first phone call with Caesar, to walking in, buying some of the best priced OpusX and…read moreinteracting with the incredible staff! This location in Westfield was awesome and I highly recommend!

I travel a lot and am always looking for a good cigar bar. This place has a decent selection and…read morethe staff is super friendly and knowledgeable. Great prices and selection of sodas, snacks and coffee. There are a lot of regulars but they are inviting and friendly. Nice comfy chairs and have a few TVs with various shows in. Laid back atmosphere where you can just chill with a stick and listen to music or whatever on your headphones or have a good conversation. This place is on my way to where I head for work (Kokomo) but have also driven down just to hang out and enjoy a cigar. Definitely recommend this place.

I love this place. I am still very new to cigars and no very little so I ask the who I soon to be…read morethe owner lots of questions every time I go in there and he is more than happy to answer my questions. The only reason I would give this place less than four stars probably closer to two stars is because of the lady working there. She's just kind of rude every time I go in there and I have learned not to ask her questions and she just seems annoyed every time I'm in there but then talks to other people very pleasantly and happily so I don't know if she just has a problem with me or what it is but everyone else there is fantastic. I don't know if the prices are good honestly, I haven't been anywhere else cause there really isn't any other options in Indianapolis so this is my go to spot and I've gotten nothing but good recommendations from the guys in there and hopefully the lady that works there gets a better attitude. It sucks going in somewhere that you enjoy and somebody kind of sours it so when she's not there, it's always a much better experience. She also seems pretty new, I'd be shocked when she's been working there for a walk, but she also knows nothing about cigars at all so not worth asking her. Any questions if you do go. Not trying to make this a negative review but I'm just being honest with my experience and I've had in there but the guys working there do such a great job. I couldn't give them less than five stars, but that lady deserves a solid one star because that's as low as you can do. And just a piece of advice please don't make faces every time somebody ask you something or talk to you. It's very rude. And I can see you making faces at me like I can see it like I don't know if you think that I can't see you making faces or you rolling your eyes or huffing under your breath like I can see and hear all those things so just keep that in mind when you're serving customers. Cause I'm sorry your job is not difficult. Literally all you do is stand there and check people out like that's literally it. Sorry I didn't get that off my chest, again. She's the only person that just rubs me the wrong way that works there. Everybody else is great.

This is the spot! Stop considering it and just go. the inside is taken care of with a professional,…read moreclean polish. The air was clean and I left with little "cigar" smell. The service is top notch, with excellent bartenders. The staff is also very knowledgeable on their products and incredibly helpful in finding the perfect piece. Within the Indianapolis area, this is definitely a top spot!

10/10 Selection, service and recommendations. Went to buy dabs and they have the greatest selection…read moreof high quality rosin! Price made be very happy!

Ryan is awesome! Very knowledgeable and informative as well as very professional and kind…read moreI will recommend Ryan to everyone!

This place about anything you need. "Red" is awesome. Very personable and not pretentious towards…read morepeople with questions who are still learning.... Like many of the shops I've went to. Will definitely be back when in Indy.

Great customer service, would recommend over any other vape shop, well worth time and moneyread more

My first time here. I happened to be in the neighborhood and heard so much about this place. They…read morehave Everything! Not just wine, but all liquor, beer, mixes and premade cocktails. I was looking for a specific tequilla... and they had it! Not only that they had several tequilas open for tasting so I was able to find a new tequila that is good tasting and very smooth. The sales associates on the floor are very knowledgeable; they don't just work there, they actually know what they are talking about which is very helpful. The have wine tasting on Thursday, Friday and Saturday. They also offer classes to learn about wine.

I had the opportunity to visit the 86th street Total Wine & More today. Living farther north, I…read moreusually visit the Carmel location. Since I was in the area, I thought I would give it a try. I was totally taken aback by the level of customer service I was provided. Upon entering the store, i headed to what I thought was the correct area. 2 different employees walked past and spoke to me as they walked by. I thought that was pretty nice. Then a third one went past and asked if they could help me. I told her what I was looking for and she walked me to it. I am happy she did. She showed me where the help wanted button was that I didn't see and that also wasn't labeled. But since she walked me back and identified it for me it was ok. Then an employee came back and helped me. She was very nice and pleasant and said she would have my order up front at the registers. Even the cashier was both nice and friendly. Each employee I encountered gave me a high level of customer service. I also liked the fact that the store was very neat and clean and very organized. I can tell by this location that customer service is very important to this company.