very disappointed in my most recent experience where I had them scheduled for a week and less than…read more24 hours in advance their time changed 4 hours later for arrival. moved schedule around and then they were 3 hours later than that so I had to cancel. they have not tried to get me rebooked even though I've been a customer for years...unprofessional

Super friendly. Texted when in route. Very professional. Leo was courteous & made suggestions per…read morepet stains & odor. Happy Results .Will use again & refer.

I hired Bauerle Roofing fall of '24 for a roof replacement. Key issues (not exhaustive):…read more Skylights (0 of 3 done correctly): Two skylights were replaced with oversized windows, requiring re-installation about a month later once incorrect skylights were identified by homeowner. The third skylight, estimated and billed for replacement, was not replaced at all, identified in third-party inspection. Roofing Issues (some): Inspections revealed a torn shingle, nail pops, improper gutter installation in one area (still allows for standing water despite follow-up "repair"), flashing gaps around a reinstalled skylight, lack of caulking on the chimney, etc. Chimney Work: The chimney repair was poorly constructed and not as described. Billing: The bathroom vents and skylight mounts were not included in the estimate but were billed for-- should have been anticipated. The insurance invoice contained incorrect figures and lacked itemization. Leak: Only months after installation, moisture was discovered in the attic. Bob Baulerle (owner) and crew dismissed it as only condensation. Monitoring and expert opinions revealed a leak, potentially from the area of a ridge vent (installed by Bauerle Roofing) within inches from a skylight. Repairs to be monitored. Communication: Bob is increasingly disrespectful and unprofessional. He shifts blame, reacts defensively, and is the victim. He makes the process painful, and his assessments and work cannot be trusted. We've incurred costs corroborating issues & spent HOURS of time for improper work to be redone. Caulk fixes won't last the roof's lifespan, and excessive traffic redoing work will not have been good for the shingles. The roof/work will have to be regularly monitored. A new roof is an expensive purchase! I had hoped for peace of mind and a job well done. Hiring Bauerle Roofing has been a fraught, miserable, & costly experience thus far.

Bob repaired several roof leaks over the years, and he and his team recently replaced it. He was…read moreresponsive to my concerns and questions, and the entire team was professional and courteous. They were efficient and fastidious throughout the replacement. Highly recommend.

Field's Gutter is sooo good at their "craft"! As a retiree, I remember the good old days of service…read morepeople who take great pride in their workmanship. Mike and all the other workers definitely do that! It's the way they do business. Field's replaced gutters at my last house and I was so extremely satisfied with that service that I had them replace them at my current house. You can't go wrong with Field's due to their strong work ethic and the resulting great, total experience!

they did a great job on our new gutters and gutter guards, we really liked them and it was great…read morehaving them in the fall didn't have leaves, stopping up our gutters and having to clean them out! they were easy to get hold of and we're out here within two weeks and did a great job cleaning up and very friendly crew!

My carpets look great and we are very pleased with the tech and the service he provided! Thank you!read more

Joel came out had finished the upstairs of the condo and the truck caught on fire from the…read moreequipment. Owner came out, offered a measly 20 % for the inconvenience and said I would hear from some within the hour. Two hours later Joel comes back and finishes the job, didn't take any breaks and was so apologetic for what happened. For a job that should have been finished at 11:00 seemed to be all day. All the owner could do is give us 20% off a 700 dollar job. So much for customer service, couldn't say enough positives about Joel. Believe if we use chem dry again it will be because of Joel

Excellent prices, well run operation, very knowledgeable and efficient employees. We've had work…read moredone at our house -- carpet and upholstery cleaning, as well as sent our tech off with two modestly sixed oriental rugs to be cleaned at their facility. Picked those up a week or so later, and they were cleaned beautifully, just like what was done at home. I've heard one must have a service clean out house vents and HVAC system, and Bolden's is the company we'll call. The office staff are smart, very polite and warm people -- every employee we've met or spoken to at Bolden's has been helpful and skilled.

I was so impressed with Bolden's - much better than my Stanley Steamer experience a while back,…read morewhich basically left my sofa looking the exact same, but damp. The two Bolden's technicians arrived right on time and took multiple safely and cleanliness measures, including covering their shoes while in my home. My beige sofa was filthy, but my expectations were realistic. Wow - it looks brand new! Also the cost was very reasonable, and I felt comfortable with both of them in my home. They were both clean, polite, and professional. I will be using Bolden's again!

DONT WASTE YOUR MONEY…read more Avoid this company if you expect quality work My tenant paid Zerorez Indianapolis to professionally clean my vacant rental property in Whitestown, IN on April 13, 2026, and then paid again for a second cleaning on April 20, 2026 after moving out with pets. I live out of state and trusted the company to do the job correctly. When I inspected the property on May 27, 2026, there was still a shocking amount of dog hair embedded in the carpet even after TWO cleanings. I shared photos and was basically told they would do nothing unless I paid again because the 30-day window expired. A professional carpet cleaning company should not leave behind visible pet hair after two appointments. Completely disappointing experience. I would never hire them again.

I appreciated the great work done on short notice -- Chad kept me apprised throughout the process,…read moresince I couldn't be onsite at the time of service. Sent me a before/after picture that blew my mind. I thought the carpets weren't 'too bad' but they were actually YUCKY --

I am so grateful for this company. Eddie came out today to service two rooms. We lost our family…read morepet a few days ago and there were some messes that needed tended to. Eddie's compassion was amazing. The price was great. The smell of the cleaner doesn't smell like a chemical one. It smells fresh and clean. And he went the extra mile to place corner/wall protectors to keep the hoses from damaging our walls. It's difficult to find people you can trust to enter your safe spaces but I trust this team fully. So grateful. Thank you, Josh and Eddie, for excellent customer service.

Josh did an amazing job cleaning my sectional and carpet. Indy neighbors, I highly recommend him.read more

I contacted Trent's carpet cleaning a week before thanksgiving and they were able to accommodate my…read morebusy schedule! It was very easy to receive an estimate with fair pricing. Great family owned business that I will be using again.

BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.