Amazing, compassionate emergency care. I had a crown fall off and my regular dentist wasn't…read morereturning my calls. This place got me in within an hour and had so much compassion for me, my situation, and needs. Hands down recommend.

Thank you for getting my cleaning done the same day as my exam and X-rays. Dentist visits make me…read morereally anxious, so it meant a lot not having to come back on another day and stress over it. The dental assistant was incredibly kind and helped put me at ease right away. I appreciated how efficient he was...he worked quickly in a confident, intentional way that made the whole experience much more comfortable for me. I'm genuinely grateful for the care and reassurance he provided. Dr. Nijjar was gentle as well and made sure I stayed comfortable and pain free. I honestly felt very well cared for from start to finish. I still don't enjoy going to the dentist, but having a team like this definitely takes some of the anxiety off my shoulders.

Horrible customer service. The receptionists are terrible. Worst customer service I've encountered…read morein a while. They didn't explain the services they were charging me for. They gave me estimates for services that my insurance covers 100% claiming that they only cover 80%. The actual dentist is not bad at all which is a shame. Highly recommend you do NOT visit this dentist.

I do not recommend coming here, please check other dental offices. I supposedly needed not a…read morecleaning but a deep cleaning which they were going to charge moved to another dental office and they did my cleaning just fine and covered by my insurance, were they just going to pocket my money then? The dental hygienist asked when will i have money!! I to be honest did not want to do the service because i knew somewhere else would be covered. RED FLAG! I got a filling and was a horrible job usually they floss right after a filling i did not get that and had product stuck. The girls made me feel like they were judging it was just such a bad energy. Like i said please don't come here. Yet they sent a bill to my address for first time visit. Yet everything was covered in the other office including best service with x-rays and cleanings

My visit to Cloud 9 dental was excellent, my Hygienist Teresa was outstanding, very gentle and…read morefriendly. One of the best experiences I've had in years. Jack Wynne

Theresa was my hygienist and I hope to have her help me every time. She was awesome, downright…read moresurgical with that water cooled ultrasonic scaler. I sometimes forgot she was using that vs the hand pick method. That tool can be painful in the wrong hands but she did a first rate job and I could tell she really cared that the cleaning was done correctly. She took the time to make sure all my teeth were clean of tarter. The whole staff is very friendly and I'm glad to be going there.

Ok so first of all, the information on YELP says this location is closed on Friday. This is clearly…read morenot accurate as there are patients currently being assisted in this location. I suggest someone double check this so the correct hours are available. This morning I was scheduled for a deep clean, descaling. Not the most exciting, but if you know me I was bright eyed and bushy tailed during the whole experience. The wait was a little long. Appointment was at 9, taken in about 9:07, and hygienist (Tina) started procedure at about 9:25. The whole procedure only took about 30 minutes. This was very surprising to me. I have (not proudly) had this procedure a couple other times and both times it was almost 90 minutes. Maybe my teeth had more issues? I don't know..anyway the right of my face is totally numb but my tongue is not, so props to Tina for that. I do have to say however that the audible sighing while the work was being done was noticeable. I know my teeth need work, it kind of non-verbally expresses this. Also calling a tooth #31? Definitely necessary if passing info to a Dentist, but working in the medical field myself using work jargon with patients is usually not best practice. Anyway much quicker than expected and overall very positive experience.

I arrived early to my appointment today and was greeted with Morgan who checked me in. Lots of…read moresmiles with everyone today. I got dental work done with Dr Arora and Mercades. They were wonderful at explaining the process. Very nice to have such great experience. I was lucky to check out with Amber she was great at scheduling my next appointment. She even let me pay with such ease. I love the plants she has. relaxing if I do say. Anyways. What a great experience. Also, shout out to Carter for saying "HI" to me when I came in today. Such a wonderful experience. Your all amazing:)

Dr Wolfe is retired. The new dentist is a tool. I came in for a regular cleaning just like all the…read moreother 50 times I have had my teeth cleaned and they tried to up sale me on gum therapy. Then refused to clean my teeth. I'm on a 6mo schedule and never had a problem with any services before. The dental hygienist must of been her first week on the job poked around in my mouth for over an hour then decided to call over the dentist. He was busy so another guy comes over and tells me I need to remove my bridge etc. idiots!!!!! So mad and will never go back they have lost my entire family as clients now. And I'm not a Karen I was patient the entire time. Even though my appointment was started 20 minutes late!

do not go to them! they overcharge and want to do completely unnecessary procedures!!!! will…read morenever go back!!!!!

Now that I have been to other dental offices since The Dentists At Orenco Station, I feel I can…read moremake an honest review of my experience here. I am also not one to leave reviews unless I really feel compelled to. It's been a few years, and my feelings haven't changed. My first impressions were positive. The hygienists are very kind and thorough. I don't believe they are the problem at all. However, red flags started popping up when the dentist began pushing a tooth extraction and an implant. They had noticed something on my xray that they believe indicated my tooth needed to be removed sooner rather than later, however I never experienced pain or discomfort from this tooth. They sat me down in a room with their insurance person and told me how it would go down. As someone who is under 30 and never had any dental issues in my life, I was confused. I have also been told many times over my teeth look great. They referred me to an endodontist. Payed $300+ out of pocket for a 20 minute appointment for him to say "yeah, well maybe, maybe not we will have to wait and see." They also casually mentioned that the owners of the dentist establishment were their good friends. I did not follow up with a tooth extraction or implant following this appointment because the endodontist didn't say it was necessary at this time. I went back for another cleaning 6 months later and AGAIN was heavily pushed to schedule an extraction and implant. My intuition told me to get a second opinion, because something felt off. My gut was telling me this wasn't in my best interest and not for the sake of my dental health. As a young person who has never had dental issues in their life I felt like I was being taken advantage of. It felt as though they thought I was naïve. It felt as though this establishment was truly just a business trying to make themselves and their friends money. I have visited 2 other dentists since my experience here and have asked them point blank if I needed a tooth extraction and implant because a previous dentist told me that I did. I told them exactly what the dentist at Orenco Station told me. Both dentists I have seen since said no. AND if that were the case, extraction and implant should not be the first plan of action for someone so young who is also not experiencing any pain or discomfort. There should always be an effort to save the tooth. I still do not have problems or pain with said tooth. It's been 3+ years. I understand each dentist has their difference in opinion and can use their own discretion, especially in private practice. Some are more proactive and some are reactive. However, my experience was that this place was purely a business looking to make money. They did not make me feel like they had good intentions or my best interest in mind. They were VERY pushy to undergo expensive treatments. For future or current patients of this place, just use your own discretion. Advocate for yourself. Get a second opinion. Trust your intuition. This is just my experience I felt compelled to share.

Just had, literally, my best (i.e. no pain) cleaning experience ever (after many, many moons on…read morethis planet) with Michelle today. I've been coming here for about six years now. I was impressed and delighted by their service on day one and just as impressed and delighted today, six years later after several cleanings, whitening treatments, and a few repairs. They have a clean, attractive space. They are super-professional. And they provide very kind and attentive service. I highly recommend them!

My family and I are new to town and I've had a terrible experience at another dental office…read more It took a while for me to find another dental office providing the level of professionalism like Century Dental. The hospitality from the initial phone call with the lovely staff at the front desk ( Mary and Shelley) to meeting the dental assistants and Dr Call. They not only make recommendations without making you feel pressured but most importantly they listen. My kids were comfortable and are looking forward to the next visit. Amazing family dental office !!!

2023 thornton gave me a crown that still hurts! he kept grinding until he cause a hole in my new…read morecrown! he refuses to pay to replace it! stay far away. they bribe you with gifts & fake kindness for reviews!

I posted that you delivered a substandard product. You, in return, posted that I have a lousy…read morepersonality. If personality is a determining factor in the quality of care received, that speaks to your lack of professional standards. Or perhaps your review of my behavior was the only desperate ploy you had. The pictures don't need context. Nice try, though. The rebuttal to my negative rewiew is a lie, and reveals a lack of professionalism. The man who wrote it, I never met him, but his rebuttal suggests a level of immaturity that seems unsuitable for a business owner. My attitude was fine and patient, despite dealing with incompetence. Saying that I was rude is a simple misdirection of blame. The picture of their offering says it all. Just look at the obvious difference in size. How could it be so far wrong? Because my attitude sucked, according to you, I got a substandard denture? Pretty weak defense, man. You guys messed up. Just admit it.

I have been a patient of this practice for several years now and have received good care no…read morecomplaints....until today. Today I was told I had to pay a $25.0 no show fee for an earlier appointment that was missed. I received NO reminder call or text ( they said both were done according to their records). What upset me the most was the lack of caring/ understanding about the fact that I did NOT get the reminder call/text. The attitude I got was indifference....no customer service or understanding that sometimes things don't work properly. I will not be going back to them and will be looking for another dentist.

Dentist is rarely on time, his hygienist does most of the filling work, and he spends a lot of…read moreenergy selling nightlaze and Invisalign rather than basic dental and oral care.

Stay away from this dental office if you value your time, prefer professionalism and value honesty…read more In September, I took PTO to attend my initial cleaning and check-up, only to be informed during my X-ray scans that the dentist was out of the office. The staff acknowledged they chose not to inform me in advance, citing a concern that new patients might not rebook if they were canceled on during their first appointment. Withholding this information from a new client to retain business is both baffling and unprofessional. As someone with a busy schedule, I took PTO specifically to attend this appointment. I would have preferred rescheduling for a day the dentist was available rather than making an unnecessary visit. It's unfair to make that decision on behalf of patients, prioritizing potential revenue over transparency. Additionally, X-rays were taken despite the dentist being unavailable to review them, which is especially concerning given that insurance only covers X-rays once per year. Even so, I chose to give the office another chance, as the dental hygienist I saw was exceptional. When I scheduled a follow-up appointment, I requested explicitly to see the dentist to review my prior scans. Once again, however, I was canceled on - despite having taken additional time off to attend this appointment.Given the prior circumstances, staff should have ensured that the appointment aligned with the dentist's availability prior to confirming my appointment . I was willing to give this place a honest second chance- unfortunate that they met the same standards of practice that was exhibited during my first appointment. To be clear, I am human and understand the need to cancel appointments at time. However, the admitted dishonesty to retain customers, lack of transparency until after X-rays were received, and lack of diligence in scheduling a second appointment (for service I should have received in the first) , is why I will no longer be a patient at Hillsboro Dental Excellence.

I called yesterday with some concerns and they said they would call me with an appointment that…read moresame day or the next. They didn't. Of course. They are quick to take money and slow to provide services. Avoid these people.

I recently moved to the area and was in need of a new dentist. I selected Willamette and today was…read moremy first visit. I scheduled a cleaning and general check up. The office is spacious with about 7-9 dentist that work here. I'm guessing many companies use this place for their employees dental insurance. The wait wasn't too bad, about 10-15 minutes which allowed me to complete the ever dreaded new patient paperwork. Once called to the back, they took the standard xrays and the staff was friendly. I was then taken to the dental chair and a nice hygienist Egan my teeth cleaning. They still use the hand held tooth scraper pick. Honestly I was turned off some by the fact they haven't advanced to using that AND the high pressure water pick that removes plaque. It seems a bit outdated. My teeth were polished so I was happy about that. The dentist was very knowledgeable and took the time to talk about my teeth. I was impressed with him. The issue that baffled me is the insurance only covers one free cleaning a year UNLESS the dentist determines you need additional cleaning. Basically you are punished for having taking care of your teeth? I find this weird, why reward people who don't have any self care with additional free visits? Overall, I rate this place a 3. The staff is great, the actual insurance coverage not the best in my opinion.