I love supporting the small shops out there. The staff treats you like family. Speaking of the staff, they have been there for years and stayed in when the new doctor took over. I agree, this is not your big chain store but you have a great selection of frames and contacts to choose from. They take most insurance plans and will work with your plan coverage to maximize your coverage. They have been around for a while for a reason, friendly service and quality. read more

Citrus Park Eyecare - Lots of frames to choose from - Eyewear & Opticians Near Me - Tampa, Florida

A five star business (at least to me) has to either A. Offer a product or a service that you can't find anywhere else or B. It's simply awesome, period! Citrus Park EyeCare is no different than any other small EyeCare business. That's not necessarily a bad thing, but it's certainly not a great thing. Sometimes it's best to go with what you know. My experience was just lukewarm. I did not go for an eye exam, for all I know they may have an outstanding staff of Doctors, I cannot speak for that. My only objective was to purchase a new pair of glasses maybe even two. I was able to find two solid options that matched my criteria. Prices are comparable to other EyeCare places, the buy one get one at 40% off is not a bad deal. Though I was able to find my glasses I still wish they had more of an inventory. My prescription has been the same for some years now. I wanted a pair with tint and one regular. Ended with only the regular pair due in large to poor salesmanship from the office staff. As I'm about to pay for my glasses, I'm getting questioned on my current RX by the lady in the front desk. Not to nitpick but I just wasn't diggin the tone nor the body language. From past experiences I see EyeCare centers tend to do this often (question your RX) to add on to your bill... I get it, but that doesn't excuse the subtle attitude, there is a right way and a wrong way to do things. I found it unprofessional. My RX is not only minor but it's good for another two years, that's all there is to it. No need to sweat me over something insignificant. Anyway.. My glasses came back from the lab in less than a week. Only problem was they arrived w/o the anti-glare that I paid for. Teri was kind enough to call and explain the error and said they'd be ready in four business days. Long story short, they were still not ready in the end. I was forced to call and get out of character on the phone. Mistakes happen, but the bottom line is they were supposed to have my glasses ready on time. Having to travel that weekend, meant I'd have to wait another week to get my glasses. That was a problem. Despite Teri being in the center of this mishap. She went out of her way to pick up the glasses to ensure my satisfaction, that's great Customer Service. Not to bash anybody, but she outperformed everyone IMO. Final thoughts... I am happy with my glasses. In the end that's most important to me. Still, CPE appears to be for a different type of crowd. The location is good, plenty of parking. Hours of operation not so great. Closed by 5pm most weekdays and closed on weekends. 2.5 stars for CPE, 5 stars for Teri. read more

Citrus Park Eyecare - New look - Eyewear & Opticians Near Me - Tampa, Florida

A good, small, independent eye care store. I've only been a patient here for a couple of years, but I do foresee going here for many more. The main reason I come here is because of the quality of the two doctors. I think it's a father/son team, and both of them have been outstanding. Very friendly, very knowledgeable, and very thorough. Last time I came in for a yearly exam, I also needed a recommendation for an ophthalmologist, and the doctor provided me with two good options. In addition to yearly vision checks, I also saw one of them when I had an eye issue (FYI-be careful not to poke yourself in the eye with a branch while doing yard work-it hurts) and the doctor was able to provide treatment the next business day. I do wish they had more non-designer frames to choose from; I think the "low end" frames they offer are still too expensive. Also, I feel like there is always a 10-15 minutes wait, even when I have an appointment, which is a small annoyance. However, the staff is friendly, they are near my workplace, I like the doctors, and my new glasses only took about a full week to arrive, so I'll definitely be back next year. read more

It's unfortunate for a business not to honor a persons right to choose. And not only their right to choose but honor any exemptions regarding their healthcare. They lost the business of my entire family to an optometrist who will respect our healthcare decisions. It's okay. We were not as happy after Dr.Helsing left. Not respecting a persons healthcare decisions was just the icing on the cake to find a new optometrist. read more

The office rescheduled my wife and I when we had some almost last-minute scheduling conflicts, and allowed us to choose another time that worked great. Dr. Guild is very knowledgeable and willing to put in the time and care to help your eye sight situation. Thank you to the entire office! read more

My daughter and I went in for our annual eye exam. This was her first eye exam. She was a bit nervous but the instant we walked in the door the ladies at the front desk made us feel welcome. My daughter enjoyed trying on the different eye wear until the exam. We had Dr. Matthew Helsing. He was very good making the exam fun for my daughter. She was laughing the entire time. The entire visit was very fast and easy. He was very good and knowledgeable. A great place and very professional. read more

Citrus Park Eyecare - Her first eye exam. Having fun - Eyewear & Opticians Near Me - Tampa, Florida

I called the office because I had a pretty severe issue with one of my eyes. Unfortunately, the office was closed due to Covid-19, but I left a voicemail anyway hoping someone would get back to me. I surprisingly received a call back from the doctor in less than 15 mins and was able to meet me at the office within the next couple of hours. I applaud the Doctor and office for handling my ordeal so professionally and promptly, even when they were closed. read more

Extremely we'll run office. Very friendly staff and extremely knowledgeable and thorough Doctor. Definitely my go to spot for eye examinations from now on. Thank you Doctor Dan and thank you all staff. read more

I've been coming here I know for at least 12 years. Every time they are so helpful and treat you like family. They work with your insurance to get you the most for your dollar, and they give they're glasses a two year warranty. Had visit today and they went outta their way again. The optometrist associate Michelle is the best. If she knows your coming she may even pre pull some glasses out that she has learned you may like. I can't say enough. Wish my other places I have to go were like this. read more

Doctor David and all the staff are really professional! They do everything with passion, kindness an professionalism too in a proper and clear manner also for a foreign people as me! I'm Italian! Highly recommended! read more

The staff is friendly, and personable; the doctor thorough and professional. You leave feeling well cared for!

Our family has been seeing Dr Helsing for about 10 years. This is the kindest family practice, the office staff is amazing, and the doctors are so knowledgeable. We go there for regular eye exams, glasses and contacts, and medical appointments for different problems with the eyes. Whatever the reason for the visit, Dr Helsing will treat us with compassion and he does everything he can to heal the eyes and explain the treatment plan thoroughly. Don't trust your eyes to just anyone. Dr. Helsing is the best! read more

Dr. Guild was excellent! He explained everything in detail to me. Painless visit for a mom with 2 kids, which is atypical!

My husband and I have been going to this office for over 5 years..Dr.Helsing is not only always in a good mood and has a smile on his face he is an AMAZING doctor..His staff is amazing also always make you feel like you are family and not just a patient/customer..I will highly reccomending him.. Best eye doctor I have ever seen read more

They accepted my Humana insurance and clarified my benefits directly with the insurance company prior to my appointment, so there wasn't any surprises or guesswork. The staff and doctors were very personal, friendly and welcoming. I've never had to wait more than 5 minutes past my appointment time to see the doctor. I got a year's supply of contacts for only $10 after insurance. Thanks and see you next year!!! read more

I have been going to Dr. Helsing for a couple of years and I always have a great experience. Dr. David Hesling is who I typically see, but Dr. Matthew Helsing is just as good. They are both super nice and friendly, and they explain things well throughout the exam. I've never had doctors that were so happy and nice every single time I see them. The office staff are also very friendly, Michelle and Cathleen are always knowledgeable and helpful. The last visit I had, I met some newer staff for the first time. The person who did my preliminary exam was nice and she was quick, but I would have liked a little more explanation of things from her during the exam. I am used to Dr. Helsing and others explaining things clearly and going into some detail about the procedures and tests and so forth, and that usually makes me more comfortable. The woman who helped me pick out my glasses was also new to me, and she was very friendly and helped me pick out an excellent pair of sunglasses. She also helped me navigate through the terrible world of insurance to figure out the best options. They have a good selection of both designer and non-designer brands, including regular glasses and sunglasses with various lens options and they also do contact exams and sell contacts. They take all types of insurance and have no problem explaining benefits and outlining choices to stay within a budget. Overall, I love this place and would recommend it to anyone looking for a great eye doctor. read more

My whole family see's the Dr.'s Helsing, both Sr. And Jr., the quality of their exams is thorough, the office is convenient and clean, the entire staff is knowledgeable and friendly. We trust our Eyecare and health to Citrus Park Eyecare, although it is a smaller practice, they have a decent selection of frames and the attention you get is personal, I prefer it when a practice actually knows their clients and provides continuing care. read more

I've been coming here for years and have alll good things to say. Nice people, convenient hours and a good selection of frames.

Dr. Matthew Helsing and staff are always friendly and professional. It's very easy to make an appointment and everyone is incredibly helpful and knowledgeable. read more

I been going to this office for years and will never change!!!! They staff has always been very friendly and helpful!!! Dr. Helsing Sr and Jr are both confident, knowledgable, caring, super nice doctors!!!! You and your whole staff are amazing!!! read more

I have been going to Dr. David for years. Just recently my wife started going there and this year my kids will start going there too. He is a great doctor and a great staff! read more

Great doctors, I've seen them both and like them both. They took my boyfriend in with a days notice before he had to leave for a job in Germany for 6 months because Lenscrafters at Citrus Park severely screwed up his presciption, twice. They got him a correct prescription and fitted him with contacts days before he left. They were awesome. So moral of the story, avoid Lenscrafters for eye exams. These doctors are great and incredibly nice. read more

I walked in on a Monday without an appointment and only waited about 20 minutes. I had an eye infection that the clinics I went to on the weekend hadn't been able to resolve. The Dr. gave me the antibiotics needed and in a few days my eyes were back to normal. I was very grateful to be able to be seen without an appointment. I would recommend Dr. Helsing and this office. Everyone is always very friendly and helpful. read more

I had to find a new eye doctor since I moved to the Tampa area from North Florida and as soon as I made my appointment over the phone to the time I walked in I was greeted with fast and friendly service. The doctor was very kind and helped me get a better pair of contact lenses since my old ones was causing too many problems for me and I love my new contacts. I would highly recommend Citrus Park Eyecare to anyone looking for a new eye doctor. read more

This is a great place. The staff is friendly and knowledgable and the doctor was great. I would definitely recommend this place to anyone in the area. read more

Another great yearly appointment with Dr. Helsing and staff. The most comprehensive exam and the staff is super great at explaining insurance benefits and how to best optimize them. Really appreciate all the great service! read more

Another great experience! Sorry, that's it. Did not have all days to go into the office smell, ambient temperature or my explanation of my "star-o-meter." I'll leave that to Mel. Christ, he has too much time on his hands! read more

Great doctors with an amazing staff. They work with you through the insurance labyrinth of requirements. No one fits glasses better than this team. read more

Great, helpful staff. Nice location, minimal waiting to see doctor, they take their time with you, did not feel rushed out of the office.