Why I ever bother to come to this store, I do not know.
I go in here just to grab a bag of ice, nothing complicated, nice and simple....Right? Wrong!
In I walk, confident I will be in and out, as I see few customers "everyone else was wise enough to stay away".
I grab my bag of ice and go to the nearest checkout. The cashier must have decided that it was the perfect time to play mind games, as she looks at me and promptly turns out her light! Obviously the thought of having to check out a customer with one bag of ice, proved too much for her!
So I go to the next check out. The lady in front of me had all her groceries bagged and was in the process of paying, well trying to pay.
She swipes her card 3 times until the cashier tells her it is a chip card and she needs to put it in the chip reader.
The lady looks at her card like it is the first time she has ever seen it. Now, you use this card all the time, how come you all of a sudden have amnesia and seem to forget how your card works is beyond me.
So she trys to use the chip reader but no, it does not work.
Meanwhile, the cashier who turned off her light, comes over and tells the lady behind me, that she can get her at her checkout!
Excuse me lady but I am next! What is wrong with me? So off goes the customer behind me to be served while my bag of ice slowly becomes a bag of water.
Back to the amnesiac who is STILL unable to get her card to work!
The manager comes over who does something that at long last gets the card to work and the amnesiac finally leaves.
I pay for my bag of water and dump that one in their freezer and pick myself a new bag of ice.
Everytime I come to this store, it is never a good experience. The store is often dirty, long lines at the one or two checkouts they have open. The staff are never helpful and are not very friendly at all. Most of them look miserable and fed up but then again I would too, if I worked there.
I will stick to Publix from now on. read more