Excellent experience. Service tech that came was wonderful and respectful and cleaned up after…read morehimself.

KUDOS KUDOS and more.....KUDOS go out to MIKE From even before the proposed work into completion it…read morewas a super flawless interaction. We were constantly updated with dates/times of arrival Mike even voluntarily took off his shoes. He is all the positive words one can describe a most professional worker: polite, friendly, clear and concise in his explanations into the final payment transaction. It would be a mistake to NOT have this contact name/number on hand for a yearly servicing. You won't be disappointed [more pic to follow - will update soon]

We started off on a rough note because my appointment was rescheduled multiple times on the same…read moreday, which was frustrating. I was very close to canceling and gave them a clear ultimatum that if they did not make the next day's appointment, I would walk away. To their credit, they showed up the very next day and they were on time. Two technicians arrived and immediately got to work. One was on the roof while the other worked in the basement, and it was clear they knew exactly what they were doing. They also explained that this is a family owned business, with multiple family members working together on the same jobs, which really showed in how coordinated and invested they were in the work. The scope of work involved installing a stainless steel chimney liner designed to properly vent double gas appliances, upgrading existing connections for safety and code compliance, installing two double tee connections, and finishing everything with a stainless steel top plate and rain cap. They also handled flashing and waterproofing by installing aluminum flashing with ice shield underlayment, carefully removing shingles as needed, and waterproofing the exterior of the chimney to prevent future moisture issues. What stood out most was their professionalism and communication. They explained each step clearly, answered questions without rushing, and made sure I understood why certain upgrades were necessary. The workmanship looks excellent and very clean, especially considering the complexity of the job. Despite the rocky start, they ultimately delivered quality work and followed through when it mattered. The finished product looks great and gives me confidence that the system is safe and properly done.

I normally do food establishment reviews. Well to start off I seen Chimney Solutions ad on…read morefacebook. I decided to get a quote because my chimney was missing a lot of mortar between the bricks. The owner Ricardo Castillo came to inspect it. He's very professional from arriving on time to giving the quote. I'm very happy with their work ethics from protecting my property as well as my neighbors ( putting up tarps to make a tent over the chimney) the work is complete and I'm very happy from the start to finish of the job. The price was very reasonable as well. I highly recommend Chimney Solutions !!

I have a condo apt that actually has a working chimney and it's my responsibility to have it clean…read moreonce a year which I was not aware of but the fear of having a dirty clogged chimney made me call f and son experience chimney to deal with it . Made a call , made a appointment, got a reasonable price and time for the service and even though I was not there my super told me that the company did a great job , a clean job and now I can relax knowing my tenant will be able to use the chimney during the cold winter days and night . Would recommend this company and glad my neighbor told me about this chimney company .4.5 stars on my yelp meter .

They were very professional and clean. The estimate was clear and in writing. They provided their…read moreinsurance coverage. They arrived as scheduled and did the work in less time than estimated. They covered the area so well that there was not a spec of dirt after they left.

i would highly recommend this business they are very professional and very honest. They did a…read moreservice call in terrible weather when most businesses would have re-scheduled. They kept their word on pricing. They also pointed out things that I should do in the future without any high pressure to do it right now. I would definitely use them again and recommend to all of my friends. Robert D

I really appreciate them working on the weekends! Easy to communicate, done quickly. Substantially…read morecheaper than another place I got a quote from. Idk how many there are - the tech who came to my place was Joel.

We hired McCrackin's Mr. Chimney to install a remote ignition for our gas fireplace and to change…read morethe log set. Everyone was fabulous, from the staff who handle calls and scheduling, to the folks who performed the work and to Phil himself. We highly recommend this company!!

My experience was that the tech was lazy and dishonest. Won't deal with them again. Sorry.read more

They are wonderful. They were clean, knowledgeable and friendly. I got a text telling me when…read morethey would be here, I did not have to wait hours at home. They did not try and sell me a new chimney liner or have me do unnecessary repairs. We discussed my upgrading my furnace. I have had rotten experiences with several other chimney cleaners over the years that I had not cleaned my chimney in 20 years. I will use them every year and if I ever need chimney or fireplace repairs I will call them.

Never got around to inspecting my chimney prior to purchasing my house, so wanted to go ahead and…read moreget it checked out before using it. Researching online, Chimney Sweepers was probably the only company that had consistently good reviews. They were also able to come quickly which was nice. Price for a camera inspection--which I wanted to err on--was on par albeit a bit high to me. On the other hand, before to pay more to get something done right (especially when it comes to your house). The workers were on time and did a good job. In addition to the camera work, they checked things out on the roof as well. They worked independently, got everything done quickly, and the company followed up afterwards with video too. Can't ask much more from a niche contractor. Would hire definitely them again if needed in the future.

I attempted to make a date with Michael several times to took at a problem chimney…read more I was excited to finally make a date, which he broke citing a family problem. He did not reach out to make a new appointment. I contacted him again and thought we made a definite time to meet. I waited 3 hours for him during a very busy time at my work. He did not show up. My neighbor waited another 2 hours just in case I'd gotten the time wrong. Nothing.

Michael was great. Super knowledgeable, helpful, trustworthy and unlike many other professionals,…read morethoroughly enjoyed his job. He walked me through and explained to me everything he was assessing and doing. Glad I found Chimney Wizard.

Very responsive and thorough. They care about doing a high quality job regardless of the time it…read moretakes!

Earlier this fall O'Connell inspected and cleaned the chimney in our newly acquired house- taught…read moreus a lot in the process, thank you for sharing information. I really appreciate they fit us in to their busy fall season despite my last minute call for help. Turns out the visit is really an educational experience, the knowledge sharing is very welcome, what a value for the price charged. And you wouldn't bellieve the amount of ash and soot that came down our flue when they cleaned (previous owner not so ... meticulous). Next fall, I'll be calling early. Thank you O'Connell. The flue is drafting beautiful and clean, making a fire presents no problems thanks to you.