We hired McCrackin's Mr. Chimney to install a remote ignition for our gas fireplace and to change…read morethe log set. Everyone was fabulous, from the staff who handle calls and scheduling, to the folks who performed the work and to Phil himself. We highly recommend this company!!

My experience was that the tech was lazy and dishonest. Won't deal with them again. Sorry.read more

They are wonderful. They were clean, knowledgeable and friendly. I got a text telling me when…read morethey would be here, I did not have to wait hours at home. They did not try and sell me a new chimney liner or have me do unnecessary repairs. We discussed my upgrading my furnace. I have had rotten experiences with several other chimney cleaners over the years that I had not cleaned my chimney in 20 years. I will use them every year and if I ever need chimney or fireplace repairs I will call them.

Never got around to inspecting my chimney prior to purchasing my house, so wanted to go ahead and…read moreget it checked out before using it. Researching online, Chimney Sweepers was probably the only company that had consistently good reviews. They were also able to come quickly which was nice. Price for a camera inspection--which I wanted to err on--was on par albeit a bit high to me. On the other hand, before to pay more to get something done right (especially when it comes to your house). The workers were on time and did a good job. In addition to the camera work, they checked things out on the roof as well. They worked independently, got everything done quickly, and the company followed up afterwards with video too. Can't ask much more from a niche contractor. Would hire definitely them again if needed in the future.

Good experience with Chimney Needs USA. Pros: prompt scheduling, friendly technician, competitive…read morepricing. Cons: cleaning could've been more thorough, outdated equipment, lacking inspection report detail. Room for improvement, but adequate service.

Victor fixed an old damper for us. He was quick, courteous, and reliable. Will use him for…read morechimney services in the future!

I was very impressed that they came to give a free estimate in a driving rainstorm. The estimate…read moreincluded chimney liner, many bricks to be replaced, repointing, etc. They started work, again during a rainstorm but could only work mostly inside. They are scheduled to complete the job later this week, on the first dry day. Therefore, the rating will be changed when full job is completed, but impressed so far.

I called Mr chimney as I need the fireplace in my vacant apt in white plains checked , clean ,…read moreinspection before a new tenant moves in and it can be dangerous to have a dirty clogged fireplace as I have been told . Called for an appointment on Thursday and Friday morning the chimney guy was at the apt ready to do his job. It took him about an hour for cleaning and inspection and he told me that the fireplace was not used much in the past and it just needed a good cleaning and lookover . Rate was reasonable and the advice he gave me for proper maintenance and care was very useful ..Was thinking about having the fireplace sealed up so I wouldn't have to deal with it anymore when the new tenant moves it but the chimney guy told me , it would be a shame to not have a fireplace especially during the winter time and a fireplace in a condo apt is rare and very cool , so fireplace stays put . Glad I called Mr chimney to give the fireplace a checkup . 4.5 stars on my yelp meter .

Wonderful Service! We reached out last minute and they were able to come service our gas fireplace…read morethe very next day. Pricing was fair and straightforward. The work was efficient and skilled. All of our questions were answered and we were walked through the work that needed to be done so that we had a better understanding of best practices for our particular unit. The technician, Vlad, was super friendly and trustworthy - he even fixed a broken latch and threw in a fireplace remote for free! Now we don't even have to get off the couch to turn the fireplace on :) Side note: We originally had such a hard time finding someone to service our gas fireplace as many companies wouldn't work on the system unless they had been the ones who installed it...but Chimney Experts to the rescue!!! They were super knowledgeable of our specific gas unit even though they didn't do the original installation and had it fixed and looking like new in under an hour. Wish we had called them first!

From the owner: We are a locally-owned company with more than a decade of experience offering professional chimney…read moresweeping, inspection, and repair services in New York City. Our team provides high-quality chimney and air-duct services to numerous commercial and residential clients who depend on our expertise and diverse skill set. We strive to be transparent and maintain a high level of integrity with all our clients. After all, our integrity helps us build long-term relationships with the individuals and companies we serve.

I attempted to make a date with Michael several times to took at a problem chimney…read more I was excited to finally make a date, which he broke citing a family problem. He did not reach out to make a new appointment. I contacted him again and thought we made a definite time to meet. I waited 3 hours for him during a very busy time at my work. He did not show up. My neighbor waited another 2 hours just in case I'd gotten the time wrong. Nothing.

Michael was great. Super knowledgeable, helpful, trustworthy and unlike many other professionals,…read morethoroughly enjoyed his job. He walked me through and explained to me everything he was assessing and doing. Glad I found Chimney Wizard.

Chmney professionals did a terrific job cleaning my two wood-burning fireplaces in a Manhattan…read morebrownstone. They came within one day Their equipment is state of the art, and it was all done in less than 30 minutes. Everything kept spotless The price was right too.

I can't recommend Chimney Professionals enough! Not only did they answer right away, had Rod at my…read moredoor first thing Monday morning and they sourced a hard-to-find part same day when others couldn't. These guys were absolute pros--polite, fast, and clearly knew exactly what they were doing. They beat every other quote I got and had our system back up and running in under an hour. No heat to toasty warm--what a relief! They also followed up multiple times during the process: confirming the part arrival, ETA, and even called after to make sure everything was still working perfectly. That level of care is rare these days. If you want fast, fair-priced, and truly professional chimney/heating service, call Chimney Professionals. Rod, Oleg, Michael and the whole team, thank you for saving us from the cold!

We arrived on a weekday around 11:30am. The door was locked. I called the number I had and was told…read morethat they operate by appointment only. When I asked about fireplace insert displays, I was told that they don't have much on display and my best bet was the Regency website. So, what is the purpose of the location?

From the owner: We are open Monday through Friday from 730am to 330pm…read moreAppointments available after hours call set up an appointment We specialize in keeping our customers warm and cozy and saving them money on their heating bills Please feel free to call us with any questions about wood stoves, gas stoves, gas Fireplace inserts, Wood fireplace inserts, gas log sets, fireplace glass doors, prefab fireplaces and all hearth and Chimney accessories.