This is the second time I've taken my custom PC into Memory Express on Broadway. (The first time…read morewas several years ago when they rebuilt my system after the water cooling system failed. They did a super job). This time I needed to have my system upgraded to Windows 11 and upgrade the hard drive. My computer was ready the next day and cost considerably less than I expected. Young Shintaro at the customer service desk was very helpful and made a number of recommendations to improve the upgrade. I'm an old lady and sometimes get 'attitude' at technical service desks but there was none of that here. Excellent customer service and highly recommended. Good job ME!

Although the store manager at this location is a decent person but Memory express in general is a…read morevery sketchy organization with a clear intention to siphon off your money. But Memory Express Langley's manager's behavior is remarkably rude and unprofessional. I ordered an i7-13700K Processor Bundle with a Gigabyte Z790 GAMING X AX Mobo for $629 during the Thanksgiving sale a few days ago (attached are the pictures as proof). Today, I received a call from the manager, stating that I must pay an additional $200 due to their error. I would have been fine with this adjustment, but at the time of my purchase, there were several similar bundles available at Canada Computers and NewEgg. Unfortunately, I missed out on those deals because I ordered from Memory Express. As a result, I'm left with no other options. Note that this would have been illegal in Quebec under their consumer protection laws. When I tried to explain this situation to the manager, instead of a simple apology, I was met with a barrage of yelling and unprofessional behavior. What should have been resolved with an apology turned into a heated argument with the manager.

Herbert was super helpful and responsive, he fixed my machine within a week of drop off when it's…read morebeen broken for years. He also seems to be very knowledgeable about electronics!

I contacted Herbert to fix my 10 year old TV. He was very honest, suggesting I might be better off…read moreto buy a new one. I was determined to keep the old Samsung going. Herbert gave me the straight goods as to what he had been able to do. He also outlined problem areas he hadn't been able to address. Parts are hard to get. I am very pleased with what he was able to accomplish . The price was in line with his original quote. I really enjoyed my dealings with Herbert.

He is a good listener and will deliver according to what you need not according to how much he can…read morebe paid for. I am very happy with my gaming PC and I highly recommend Sonex over the big box stores.

Full disclosure, the owner offers an extra two months warranty on top of his standard one month DOA…read morewarranty for writing a review on yelp. That being said, I had a great experience getting my computer built. Reasonable price for everything and he was really accommodating for swapping out RAM, graphics card etc from his standard build options. He installed the OS as well as Nvidia software and all the other stuff I needed. Ran performance testing as well. He got it done in a day for me which was great. No problems with the machine thus far. Great job.

THE HACKERY STOLE MY COMPUTER:…read more I bought a used computer from The Hackery and asked them to transfer my data to it. I returned when they said and powered the new one up in-store and found that they had only transferred my desktop. I inquired and they had no idea nor did they have my old computer. The two guys huddled in the other room and I heard one of them say "~he pays more for French keyboards"... Mine was French. I'm a trucker so I have more receipts/expenses than the rest of the public; I lost $50,000.00 in tax receipts because they were from multiple unfiled years. DON'T HAVE ANYTHING TO DO WITH THE HACKERY.

I'm grateful to this shop for what they didn't do. I had a…read moreAcer Chromebook with a fritzy screen. After a 5 minute phone discussion we agreed the lcd screen was broken, as opposed to a loose wire. Rather than fix the screen, he said it would be cheaper to buy a new one, which I did. (this was a gift) I find that degree of honesty in a tech refreshing.

Ordered an Ryzen 9800X3D processor from CC, they sent it by Canada Post. They knew 72 hours prior…read moreto shipping the CPU to me that Canada Post was going on strike. I messaged them right away and was told to wait, that they were aware of the issue; however, wouldn't do anything. Fast forward 3 weeks post ordering and I sent them another message stating this was unacceptable and they needed to send me a replacement CPU. When the original one arrived I would return it, or they could request it to be returned to them before it was to arrive at my place. They responded they would replace the CPU right away and ship via other means. Fast forward another 2 weeks, no notification of a new CPU, as a matter of fact, absolutely no response from Canada Computers at all. I have sent 2 additional messages to CC and not 1 response yet! The most pathetic customer service ever! Yes, I get that the postal strike wasn't their fault. What is their fault is knowing 72 hours prior to the strike that they'd be striking, yet still using Canada Post anyways.

The worst experience i have ever had dealing with an online store.ordered a gpu on launch day and…read morereceived confirmation. Then 2 days later received an email saying my credit card is an international card(it's not) and my gpu will be held(it wasnt) their customer service which took 5 days to get a hold of told me this was a 'system error on their end' but would do nothing to honor the price and told i was ridiculous and hung up in me whenni said that this wasn't a good experience.

Well if you need personalized service on a computer, This guy is a good bet. He will go into detail…read morewith you on your situation. He tries to be reasonably priced and offers a lot of good knowledge.They also sell used laptops there to with warranty.

I stopped in here to ask about a few different items I was looking for (tablet case, and a couple…read moreof different cables). The store clerk didn't seem to understand what I was asking for; he kept showing me a wrong cable and insisting that it was the right one (it wasn't -- he doesn't seem to understand the difference between a female USB and a male USB, which is not rocket science, and he also didn't understand the difference between a data transfer cable and OTG). It took me five times explaining to him before he actually listened instead of just patronizing me as if I didn't know what I was asking for. I would not come here again unless 1) I wanted someone to talk to me like I was a toddler or 2) I want to talk to someone who ignores all the words coming out of my mouth and just waits his turn to reiterate the same thing based on the first three words I say. I also would never trust a repair job of any technology I cared about to these people -- based on what I observed of their lack of basic expertise and talk-down-to-you bedside manner, Pacific Repair is an excellent candidate for doing 'half-ass repairs because we think you don't have the expertise to know better'. Better value for new components at NCIX, better value on used parts at Free Geek, and better value & peace of mind for repair jobs at the Hackery.

If you are in the Vancouver Fraser area, PCTech is an awesome place to go to have your computer…read moreelectronic repairs fixed. I went there looking for parts for my electronic which I thought my fan had gone. They were able to fix my fan where another place assessed it thinking I may needed to replace it. They were really honest and was able to get my fan working again. I love how safe they make you feel when you enter in the store of plexi glass completely for all the workers and for customers. They only take one customer at a time which shows how genuine and caring they are for their own staff and clients. Thank you Apurva and staff for you help and time!! I highly recommend this place!

These very professional and hardworking gentlemen saved me from losing all my important accounting…read more(et al) data when I had a malfunction. They worked tirelessly retrieving data from a very lethargic hard drive. They replaced it with a new one for an affordable price. They are not over-priced and they are dedicated to getting you back on your feet. I love these guys. I will NEVER go anywhere else (just say "no" to Geek Squad). Thanks PCTech!

This store is bigger than some of their other stores. There are other services available such as…read morekey cutting, a post office and Translink bus tickets which is convenient. Service was friendly and helpful staff. The store was clean with a good selection of products. There's paid parking at the meters on West Broadway.

This store is always running out of things, not just an infrequent happening. The staff are not…read moreparticularly helpful, they don't seem to be aware of where things are located. However, there are a few exceptions when a couple of the staff members go out of their way to help. This is the only drugstore in the area, so not any real competition.

Took in my fathers laptop to replace the battery and was happy with the fix, would like to see the…read morerates a little lower. All in all if your around these guys will help you out with your comp issues.

The best hardware repair shop in town. I brought my xps…read morenotebook here 3 years ago to repair the badly designed MB. Noel not only repaired the faulty Dell design but did so for $ and quickly.. Dell wanted an arm and leg for a MB replacement. Never Dell Hell again. Brought it back this week for another repair and Noel comes through again! I've recommended others to his shop and all satisified with his service and prices and warranty. You will NOT be disappointed. Nevermind the fly-by-night craiglist mobile scammers - Main57th Computers will take care of you.

My firsttime in this location,surprisingly huge parking,i came here looking for a speker thatn can…read morestill play all my music I downloaded on a USB, one crew here he' s Filipino very very friendly and suoer helpful if Im not mistaken his name was Richard.. thanks a million for your help.. I got what I want and he even carry the item down to my car.. If you guys looking for something in best buy try this location

PLEASE AVOID WARRANTY SERVICE - this warranty service, like the old Geek Squad, is a terrible…read moreservice. The people in store are ok, but the call centre agents are terrible. One tried to scam me into buying a firewall, falsely claiming I had malware/virus on my laptop (confirmed to be false after the call). Fast forward and I learn that they also did not process the cancellation request for 5 months and continued to charge my card. When I asked why it was not previously cancelled when requested, they stated that I had no "incident number" for the cancellation. Of course not, they never processed it so how could I get the number. This is a scam. You are better off getting help from a smaller local IT company or seller. AVOID at all costs.