great location Darian was super helpful as soon as I walked in :) everyone was very polite and…read morehelpful up front too

So I saw they do TV repairs, I contacted them online and they got all the info such brand and Tv…read morewas 1-2 years old. Was told how much the initial fee to have Geek Squad come check it out, was up to point where make the appointment they even told me my tv model and should be np. When went schedule they then said they don't support our area San Antonio and that model after they already said it should be np So wasted 40 mins talking to them. Guess geek squad not thing in San Antonio

I had issues with a Lenovo laptop, and called for advice or a quote. They responded quickly even…read morewell past most places close. They offered honest advice, even when most would jump at the opportunity to "take a look at it" just to charge diagnostic fees. While I was turned away, it was for the right reasons, and I was not screwed out of my money. I would recommend giving this place a call, the professionalism and honesty is hard to find nowadays, especially in electronics where most are not as proficient and easy to con.

What can I say, It is not often in todays service industry that you find people that are polite,…read moreinformative, that listen to your wants and needs and then make that happen. Steve did a great job of handling what I needed and I will not hesitate to recommend him to other and or call him in the future for my needs.

This place is a lifesaver!! Everything from network racks to HDMI cables and everything in between…read more So thankful for this store during a facility buildout, after our shipments got delayed and/or never arrived. Thank you Altex. Sending love from California! Wish we had you guys here.

Alter is my go to business fo everything in the electric world From computer science to tools and…read moreparts

Very convenient computer services. Quick turn-around, affordable prices, and quality work! I'll be…read morecalling Donald for help with my computers in the future!

Donald has built all of my machines in the last 15 years and all have been super reliable . He's…read moreoffered quick turn around time and was very thorough in specking out parts for the right price . Super affordable and quality service . K

Yesterday, I was about to sell a Thinkpad, but when I plugged it in, it overheated! I had to ask…read morethe buyer to wait til I could get it looked at, and luckily he agreed. I took it over to Steve's at 2pm on a Saturday. Not only was the shop open, he helped me personally, He told me if it's an easy fix he'll do it immediately and I can take it home. If it was more complicated, I'd have to wait for the diagnosis Mon or Tues. I knew there was a bios setting that might fix the problem. Steve got in fast and fixed it. I took it home and plugged it in... PROBLEM SOLVED! This allowed me to sell the laptop the same day! AND he waived the $85 diagnostic fee! I was happy to learn they work on Macs (my daily driver), PCs or Linux machines. They do all sorts of repair, recovery, upgrades and new builds. When I was there, they were working on 2 seriously tricked out gaming PCs. It's hard to keep a small business running, and it's hard to find honest independent computer repair shops. I'm glad that Steve has succeeded at both... staying in business and serving our community. I hope we continue to keep him in business. *** HIGHLY RECOMMENDED ***

Excellent service, everyone was friendly. Cost was given upfront and communication is top notch.read more

Needed a repair for a dead/black screen phone. They diagnosed and repaired promptly and VERY…read moreinexpensively. The staff was wonderfully curtious. I HIGHLY reccomend this location.

I dropped my phone this morning and my phone wouldn't turn back on. I tried connecting it to the…read morecomputer to see if I could retrieve anything but no luck! My phone and screen weren't cracked so I was crying because I figured it was something internal; I prepared for the worse because I feared losing all my kids baby pictures and videos. Not it wasn't backed up!! My friend recommended this location to me and I understand why now. Shout out to Xavier! He was able to fix my phone 100%!!! Super affordable compared to going to the Apple Store :) 10 out of 10 experience! Will be sure to return and refer my friends for any phone repair needs!

Very professional and knowledgeable. He even made a house call and came to me to diagnose my PC…read moresince he was in the area.

From the owner: Anything computers or I.T. related. From:…read more Backup Hardware repair Consultation Managed Services Soldering (laptop DC jacks/usb drives) Networking setup, maintenance and support Instruction

I rarely leave reviews, but this experience was frustrating enough that I feel obligated to warn…read moreothers. I brought my GameCube into this shop expecting a straightforward diagnostic and repair. I was initially told that I would receive an update relatively quickly. Instead, I spent over three weeks chasing them down myself, making multiple calls just to get any kind of status update. Communication was essentially nonexistent unless I initiated it. When I finally did get a response, I was told they couldn't even properly assess the system because they didn't have the correct visual cables to test a GameCube. That alone was surprising--how does a repair shop accept a console they aren't equipped to test? It gets worse. When I arrived in person, Devin D told me that they had been able to see the GameCube working while it was in the shop. This directly contradicted what I had just been told over the phone. So which is it? Either the system was tested successfully, or it wasn't even viewable due to missing equipment. The inconsistency felt dishonest and left me with zero confidence in anything I was being told. At that point, I asked for a refund due to the lack of progress and the conflicting information. I was told that a manager would follow up with me regarding the refund, but given the pattern of poor communication and contradictory statements, I have little faith that will actually happen without further effort on my end. Overall, this was a disappointing and unnecessarily stressful experience. Between the long delays, lack of basic equipment, and inconsistent explanations, it felt like my time--and trust--were not respected. In hindsight, I would have been better off attempting the repair myself or going elsewhere. I strongly recommend others think twice before bringing their devices here.

Eric the owner was absolutely amazing! Went above and beyond to help me with my phone issue. Jeremy…read moreand Joshua were both very helpful in store and I will definitely be back if needed and will recommend to everyone!!! Couldn't be more happy with my experience! Thank you guys so much for saving my data and transferring it for me.

whether it's a quick Question or a Complex issue, Kevin is always just a phone call away. His…read moreresponsiveness and willingness to assist, regardless of the time or complexity, have made him an indispensable resource for our team. When we needed to set up 10 new computers and laptops, Kevin handled the task with impressive efficiency. He ensured that all devices were properly configured, software was installed, and everything was up and running smoothly without disrupting our workflow. If you're looking for an IT professional who combines technical expertise with exceptional customer service, Kevin is the person to call.

From the owner: We provide IT services with a particular focus on HIPAA compliance customers but not limited to…read morejust those. We are here to work with small-to-medium size businesses in the San Antonio and surrounding area. We provide cloud services, computer installation, repair, upgrades as well as network installation, repair and upgrades. We can help you connect to other offices/stores with cloud services and VPN's as well as both remote and on site services. We can help you with setting up a new VoIP phone system, data backup and recovery, email solutions (are you still on POP3), backup internet and maintenance and cleanings for your computers and network devices (yes, they need it). We do NOT provide support for: - Gaming consoles (Xbox, PS, etc) - Physical repairs to phones, iPods, tablets - Data recovery from phones or tablets - TV repair (software or hardware) - Unlocking phones from providers - Physical laptop issues such as keyboard keys, broken ports (such as USB, HDMI, etc), screen replacements, etc.