What a rare gem! From the time you drive up until the time you get up from the breakfast table you…read morefeel...at home. The room we stayed in was clean and comfortable, I love the pink retro tile in bathroom. There are little welcoming niches all around the property that invite you to sit a spell. The owner was very present and personable! Loved sitting in the porch rockers before daylight with a cup of coffee, then I moved to outside dining room as the sun was rising over the mountains. The breakfast was delicious too!

Lunch for 4 today 5/14. The dining room is spacious and the remodelling by the new owners was true…read moreto the historic structure - beautiful mountains and views of the valley, too! All different entrees preceded by an unassuming but refreshingly light - and fairly priced - French rose. Every staff member we encountered was sincere and welcoming. The service was cordial & competent. Each entree met the promise in its description and the flavors and textures pleased the palates of all. Sauces for each dish were tasty and complimented the entree. The desserts are outstanding. The pastry chef visited our table to describe & present a superb selection usually offered with dinner but graciously offered upon request for our lunch. No time today to visit the beautifully appointed bar, but will return soon.

I've read all of these reviews, and it seems like the inn does, too. Most of the problems have…read morebeen addressed, and some just can't be. It's important to keep in mind that this is an old, historic building that is retrofitted to a modern world. So, rooms are a little bit different. Yeah, they don't have microwave ovens, or refrigerators, but are those really needed? They have coffee makers, irons, ironing boards, and comfortable, spacious rooms. Our bed was tops, and we slept great. I also liked how the shower "got hot" very quickly; almost instantly, and the water pressure was great. The bathroom is a little small, but that's mostly because of the retrofit. I don't think the original hotel even had bathing facilities in each room. The bathroom is big enough for anything you really need to do in there. The closet is small, too, but again, it's big enough. We were there when a golf tournament was going on, and yet, the rooms and hallways were still very quiet. On top of that, the service is incredible. Several people came by our table to ask if everything was ok, and how we liked it. It is the epitome of Southern Hospitality, and charm. There is a big, outdoor pool for the kids, a lot of beautiful, green space for enjoying the lovely mountain view, and, of course, golf. We don't play, but it was kind of fun watching tournament attendees tee off. When you stay at this place, expect to be treated very well, and made to feel like a guest. As for the problems with checking in, it's not that hard. There's plenty of parking, even when a tournament is on. Golfing, or not, it's a nice, quiet, peaceful retreat.

We are a Hilton Diamond member and chose this property based on the photo. Although we are not…read moregolfers, we chose to use our "free night" certificate to enjoy a little luxury and a mountain view while in town for business. Our lodging was not in the facility photographed in the advertisement, but in the "historic" older section of the property around back. The building has no elevator and is removed from any amenities. The air unit made a horrible noise each time it cycled on during the night. Two of the four vanity lights had bulbs out and the toilet paper rack was loose on the wall. No luxury here. Reported issues to front desk, which doubles as the golf shop. I wish we had supported one of the other local hotels in the area. Reported issues to Hilton Honors as well.

We don't sleep well either night. First night my pillow smelled like a dog so I couldn't sleep and…read morehad to keep covers off me due to this. Told front desk, got new covers apparently and they had a blood stain on it and the nasty pillow was never exchanged etc and remained on the armoire until we left. Night two, after getting "clean linens" a bug crawled on hubs side of the bed and we didn't sleep that night either....needless to say we won't be back and the front desk was made aware and the manager had emailed and apologized....damage is already done.

This is a cute little hotel in the NC mountains. Everything…read moreis clean and looks freshly painted. Friendly staff and excellent customer service. I left my wallet in the room and the staff called us almost immediately. 5 Stars!

I remember telling my wife the last time we were here that if I could build my dream cabin-it would…read morebe the Balsam here at the lovely and cozy Swag. Two bathrooms, two steam showers, sauna, living room with fireplace, outdoor balcony with fireplace and shower, and it's right across the fence from our nations most popular park-Great Smokey Mountains National Park. We walked right out our door to hike. Nearby trials take you to waterfalls, waterwheels, and the spectacular panoramics from atop Gooseberry Knob or Hemphill Bald. We returned from one of our hikes just in time for the Swag's stellar bbq picnic. That leads nicely to the food and service which is as good as it comes-and frankly what you can expect from a Relais and Chateau. Tables with your names for breakfast and dinner, nightly bites during happy hour, and even lunches to go for your adventures. Which, for us even included horseback riding at the nearby stables. Naturally, they were waiting for us when our ride ended in one of their electric fleet of Volvos to whisk us back up the windy road into a vacation of our dreams!

An amazing long weekend with friends, a rustic retreat reminiscent of times long past. Simple…read morepleasures, long hikes, good company and good food. Wine tasting and cocktails. Corn hole and hot tubbing. Literally on top of the world, be ready for the altitude. Brunch on Sunday was a delight.

The Yellow House B&B is a hidden gem in Waynesville, NC! It's lovely and the accomodations are…read morebeautiful, cozy, and perfect for a good nights sleep! Oh and breakfast--a yummy start to your day! it was delicious! The owners and staff have done a wonderful job to make sure you have everything you need for a comfortable and delightful stay! A must stay while in the area!!! We'll definitely be back!!!

The Yellow House is absolutely wonderful! The suites are luxurious. The grounds are stunning. The…read morebreakfasts are sumptuous. Chad and Dina always go out of their way to make sure we have everything we need for a lovely stay. We have enjoyed many visits to the Yellow House, and it continues to be our favorite home away from home.

Clean, easy access, friendly service and plenty of of room to gather without having to sit on beds!!read more

Clean. Beautiful View. Felt Safe with Young Children. Easy Parking and Check-in. 10 minutes…read morefurther from the slopes than the Maggie Valley motels - well worth the extra time!

my wife and I live nearby. We came for the breakfast buffet. the food was good and we have always…read moreloved the ambience. Every time we come here, we have interesting chats with the visitors and friendly staff.

We visted for a delicious country breakfast buffet and enjoyed the historic inn's vibe. Sausage…read moregravy was 95% better then I've had anywhere but mom's house . Buffet was fresh, delicious and the chef was very attentive. Winter special priced ~$12. It would be fun to stay there. We'll be back soon.

I gave it 3 stars since I didn't know I'd be climbing so many stairs. No lights outside our door…read morewhich was 12. The lock code didn't light up either. Didn't see many lights at other doors. Just one per landing. Rooms are clean and had everything we needed except with these old buildings there aren't enough outlets for today's needs. Maybe put lamps on the end tables that have USB outlets. Everyone needs to plug in their phones. I know it's difficult to wash the outside of the windows but maybe a couple of times a year wipe off some of the spiderwebs. Other than that the bed was very comfortable, but I never saw a Roku TV where you need a code to add your own apps. The notes tell you to take the garbage out but don't tell you what cabin it's near. The location is good and I would still come here now that I know more about it.

We were told via phone there would be a room for us and when we showed up we were turned away after…read moremaking the trip. Unreliable. Do not recommend this business!

We stayed four nights here early in January. The temps were bitterly cold, but our room was warm,…read moreclean, and comfortable. It is an older motel, but is well kept, and we were generally pleased. The bed was soft but we slept good, and the heater worked well. Our room had a nice flat-screen TV with basic cable channels. We walked everywhere - to coffee shops, restaurants, and several breweries in downtown Waynesville. Nice proximity. The owners were accommodating when we decided to change our plans. We were however somewhat taken aback by several comments about Asheville and minorities made by one of them.

We absolutely love this place. Rick and Carolyn took personal Care of us and made us feel very…read morewelcome. We love the Smokies and when coming back this will definitely be our spot. We felt very safe and Loved the fact that we can just walk down the street to have dinner right in town and feel right at home. Jim & Myrna

3 stars for the view. Thats all I can afford. Driveway is steep. Very steep. If it snowing or below…read morefreezing with ice, you're not going anywhere. We had room 214. All the rooms face the valley. Room 214 is the last room behind the hotel. Apparently they stick all the local workers back there. It was lovely to have someone working on their car, right in front of our room door. Add in some music and it was a party we didn't want to attend. Constant doors opening and closing until 1am. Than at 430, people getting up and moving about. Bed mattress was on its last leg. It would swallow you in the middle of the night. Couldn't get the heater/ac unit to turn off. It would shut off for about 3 seconds then come on again. If it had a name, it would be called "The EX". Other than the view, I see no reason to return.

Not sure where to start. The Weed smoking neighbor that was so strong we could not sit on deck? The…read moresticky floors? Dirty walls? Unfriendly staff? Harassment over my ESA animal? Hard beds? I could get very lengthy here, but I will not bore you. Pay a extra few dollars and get a nice hotel. This is a non-American ran establishment. Don;t stay here