Cute inn. We got the room 28 which is a separate heritage building. We had our own parking and…read moreliving room + bedroom with spacious washroom. Service was great and the suite itself was charming. Of course given it's a historic building it has its quirks but we were very happy. It's also pet friendly so our furry friend had ample of space to run around!

This is one of the best places to stay when in the 20 Valley. It really cannot be beat…read more It's part of the Vintage Inns group, as is the Jordan House down the road. But it is truly somewhere special to stay. The rooms are very large and well appointed. We stayed in the Honsberger suite/room recently. It's a large King Bed room with a sitting room (not enclosed) and a fireplace with a large flat panel TV. the bathroom has a large jacuzzi tub as well as a stand-alone shower. (Water pressure is exceptional). Bedding and linens are so comfortable and the robes to wear while there are so soft and comfy. Staff is wonderful and there is a virtual concierge as well. You can also book an add on breakfast at their restaurant opposite (for an additional fee). I recommend this unless you are not a breakfast person. Note it is served from 8 to 10 am daily or you can have it in your room if you order it the night before). Very worth the add-on! The food was excellent.

This is a very nice and comfortable, standard-issue Hampton Inn. It's conveniently located by the…read morehighway and isn't too far away from Niagara-on-the-Lake wine country. It's about a 15 minute drive to the closest winery, so take note. Despite its name, the hotel isn't technically in wine country. If you are expecting a room that looks out on sweeping vineyards, you're going to be sorely disappointed. The hotel is located in a not-so-swanky area next to a Toys-R-Us, a Perkins, and a mall, with a view of the road. There are plenty of chain restaurants and places to grab food, but do not expect a fancy area. This is a place for simple, clean accommodations, but the rooms are overpriced for what you get. Our standard King room was clean and smelled fresh, decorated with appealing and calming blue tones. The bathroom (shower only) was bright and spacious. We made use of the free breakfast (standard fare, nothing exciting) and appreciated the complimentary parking. The staff was friendly and welcoming, but we did not get any recognition nor upgrades for being Diamond members (except for the welcome snack crackers). The free wifi worked well, and the small indoor pool was so adorable (really wish it stayed open later so we could've enjoyed a dip after a long drive). I probably would stay here again if I happened to be passing through the area. It's a good, solid Hampton Inn.

We had a good stay at this hotel! It was a convenient location next to a lot of chain restaurants…read moreand close to downtown St. Catherines and a lot of the wineries in the area. The rooms was spacious, clean, and there was a lot of parking.

This place boasting the "Ramada" and "Wyndham" name but is a wolf in sheep's clothing…read more 1. The room had thick layers of dust on the top of the headboards. 2. There was no hot water unless you ran it for several mins before hand and even then, it was warm at best. 3. The TV would suddenly "lose connection" and boom, no TV. 4. The pool hours were short and they would put chemical in mid day. 5. The used towels in the pool were piled higher than the basket and toppling over. We were there for 4 nights and never once were they emptied...just kept piling up. 6. In the morning for 2 days there was old oranges, apples and coffee out but on the 2nd and 3rd day they advised it was not available as the restaurant was now open and I would have to purchase coffee. 7. They ran out of coffee for the rooms. 8. The fridge had an awful wining noise and I had to unplug it. ***They charged my credit when I had already prepaid. I tried to get my funds returned and ended having to call the credit card company to get a refund. I felt like I was inconveniencing them to respond to the false charge and when I said I would report tot he CC company it was no big deal*** I don't like to leave bad reviews but the issues just kept piling up and since we had prepaid, I had no choice but to stay or bare the expense of another hotel. They get 1 star because the beds were comfy.

First the good. Front desk staff nice, friendly,…read moreRestaurant is good, Nice views to Lake Ontario. Now for the 1 star rating: We booked and got a 2 bed room on same floor as entrance, to avoid stairs. The bed were made, BUT, the sheets were not changed. Had dirt and hair. They offered us a suite, at other end of the hotel, on 5th floor, with 1 bed. 2 tvs, one was old with line through the picture, the other didn't work at all. Offered choice of another room on 5th floor, again 1 bed, or on the 3rd floor with 2 beds, which we took. Again lots of stairs. This time they helped me move luggage. Toilet would not flush.. empty tank. I fixed it myself. Both housekeeping and maintenance need to be improved!!

Despite what I was thinking, it is actually very clean. Beds are new towels are new curtains, and…read morethe bedspread could be updated.

The owners are the sweetest! My son said it was the most comfortable bed ever (they prefer a firm…read moremattress). Got a decent room for a good price and in a very convenient location! There is strong cigarette smell on the outside, but thankfully not in the room. The heat makes noise so if you are a light sleeper, bring ear plugs!

Trash, garbage, horrible! I don't like anything about it. Service is terrible because the staff…read morelook like they need to shower. This place should be in the sticks not grimsby

A good place to stay in Grimsby. The bar, in non-Covid times, has prompt service and good food…read more Definitely not missing out on anything local if you stay in and eat here!

I wished I lived closer so I could come here every month!…read more What a wonderful spa in the heart of Niagara on the Lake. My bf and I had a little spa day here. His first time! I'm glad this was his first experience, as this is what he has future spas to compare to lol. Check-in was super easy and fast. We were guided to the change rooms. We came on a Thursday afternoon, so it wasn't too busy. I mostly had the change rooms to myself. Inside the lounge is dim, with soft music it's perfectly relaxing. The lounge offers a great selection of teas. Lemon ginger is my favourite, which they had. They also have espresso pods. Of course they have some spa water, which was super refreshing. The main thing that surprised me was the selection of snacks they had! I've never been to a spa where they had basically unlimited snacks in the lounge. They had granola, cookies, brownies, biscottis and more. My bf received a 30 min massage, which focused on one area and I had a 60 min massage. My masseuse was friendly and very knowledgeable. I would have appreciated a deeper pressure on my legs and arms but the duration on these areas, was so short (as requested) I barely thought to even let her know I'd would like her to go deeper. I did let her know in the beginning though, that I do like a firm and deep pressure. Overall, she was just ok. The experience was still relaxing and she did loosen my neck and shoulders, which is what I was there for mainly. I so so appreciate that she used a hot towel to remove the oil on my back and the back of my legs. I love when spas do this. But I wished she had also done this after she worked the front of my legs and arms. There was so much oil on these areas, it would have been nice to have something to wipe it off. I did end up using the shower, since the oil really bothered me. The showers are spacious and I like that there's an area inside the shower to keep your belongings. I love the fact that they use loccetaine products. The scent they use is so nice. They also provide mouth wash, q-tips, cotton pads, hair ties, combs, plastic bags, tampons and a hair dryer. Check the drawers for the hair ties, combs and tampons. I wish I had checked these earlier cuz I really needed a hair tie lol. Oh and they also provide robes, sandals and towels. A wonderful experience from start to end. I think it also helped that the spa wasn't too busy that day. I'm excited to come back and try more services. Maybe even the hydrotherapy!

The restaurant! We were having a night out to watch White…read moreChristmas at the Shaw. We made a reservation. They kept the reservation. Seinfeld episode. Katie our waitress was amazing. Explained the set up, the new renovation, and history of our spot. Food was perfect. Service was Amazing. Timing. Temperature of the food. The music. The vibe. The set up. All the very best!

My husband and I stayed at the Waterhouse Inn earlier this month and attended a celebration one…read moreafternoon. We couldn't have been more pleased with the ambience, comfort, food, and hospitality offered by Martin and Phillip. This is an elegant, first class, traditional Bed & Breakfast with a warm and welcoming atmosphere. The mansion is less assuming on the outside than the White Inn, which I've stayed at many times before, but is much classier, far more comfortable, and much higher quality. Martin and Phillip create a peaceful and cozy home away from home with glowing fireplaces, soft music, bottomless cups of tea/coffee, and impeccable and creative Farm to Table meals that alone make the stay worth your while. If you are looking for an elevated experience to rest your soul and lift your spirits, you need not look any further than this quaint and charming treasure.

Philip and Martin have taken over the Inn and by reviews of the previous operators it seems they…read moreare continuing to maintain the level of elegant service. We stayed in the Bombay room. The beds were comfortable and soft. The shower water was super hot. The entire house is filled with Victorian period antiques. For breakfast she had the included gingerbread pancakes and I had the frittata. Delicious! The coffee was hand-pressed fresh and the juice & muffin were tasty. Downtown Fredonia and its National Registry twin commons has a variety of pubs and eateries an easy three blocks away. Highly recommended for a Fredonia Village stay.

An interestingly designed hotel I had the pleasure of staying in while in the area. The hotel had…read morean old movie vibe, with quotes from famous actors and actresses on the wall, pictures of them and the cleanliness and elegance of it was just fantastic. I would recommend this hotel if you want something different. This hotel is safe, quiet and clean.

Went to wedding here recently and beginning with the MOLDY ceremony chairs on the pretty roof top…read moreterrace, there were many details lacking in a proper wedding venue. The venue provided a coordinator to the couple and that person was changed out 5 times in the year long planning. The day of coordinator snapped at guests saying that she already told us to move to our seats once already. After ceremony it was not clear where cocktails hour would take place. Turns out that it was in the same room as reception so most guests went straight to their seats (no mingling.) The cocktails were great - bartender was fast and friendly. The DJ from the venue package declared that he does not make announcements of any kind as well as his set list was very boring and the music did not flow from song to song to keep the energy up on the dance floor. Dinner salad was sporadically dressed- some people our table got dressing while others did not. Food tasted fine - the cheesecake was served scooped like ice cream which is a different presentation from the couple's tasting. The day of coordinator questioned the cold sparks which were pre-approved (lack of communication with prior contacts.) After clarification, the coordinator permitted the cold sparks. Finally the late night buffet served sliders and fries with no condiments (no ketchup at all!!) The venue specializes in weddings and in my opinionl they are doing the bare minimum.

Upon arrival we were greeted by the astute, friendly and informative staff at reception…read more Our room was very spacious with plenty of room, plus a large bathroom with jacuzzi. The accommodations are kept clean, and the king size bed was firm and comfortable. Every morning they serve a good hearty "breakfast-in-bed" delivered to your room at whatever time you choose the night before. Between 7am to 10am. The hotel is very close to the overcrowded Clifton Hill area which is home to an amusement park atmosphere. The hotel is also within good walking distance to the Falls, about a 20 -30 minutes walk along the promenade on the Niagara River. However, it's quiet at the hotel at all hours thankfully. Sterling Inn appears to be one of the better hotel options in the immediate touristy area. *There is a AG Restaurant on premises , as well as Spa for your pleasure.* Thank you for reading. Have a good day!

A beautiful hotel within walking distance to many falls attractions like Clifton Hill, The Skylon…read moreTower, and The Table Rock Welcome Centre. There is a restaurant below the inn which was fabulous. Staff were welcoming and warm. Being from out of the country I had numerous questions while I was there and the staff I met were patient and helpful. The room was modern, clean, and neat. I rarely heard any of my neighbors or outside noise. The bed was comfy, water pressure in the shower was good, and the AC worked properly. Breakfast in bed is delivered each morning if you request it. It was a lot of food for me so I opted out the rest of my trip.