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    Innovation Roofing

    5.0 (1 review)
    Closed 8:00 am - 1:00 pm

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    Response time

    10 minutes

    Response rate

    75%

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    1 month ago

    Really great experience with innovation, Hector was great to work with and delivered on time.

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    Metroplex Gutter and Windows

    Metroplex Gutter and Windows

    3.5
    (4 reviews)

    I cannot comment in regard to their products or installation. I am posting this review just to give…read moremy experience regarding getting an estimate and scheduling service. I received an estimate from Metroplex Gutters for 6'' gutters installed on my house which was very competitive. The associate was very quick to schedule the estimate and was very thorough in answering my questions and concerns. This part of the service was great. I informed Metroplex that I would be getting estimates from other companies and that I would contact them in about a week if I decided to go with them. A week later after reviewing all the estimates, I chose Metroplex and called them to have a few changes made to the downspout locations. I discussed the changes and also emailed them what I wanted, and was told I would get a call back the next day with the updated price and scheduling. The next day, no call. The second day after, I decided to call them. Again I discussed the changes, was given a new price estimate, and was told that they were unsure of scheduling due the owner being out of town in the next few weeks, but they would call me in the morning to schedule and work out payment. The next morning, no call. The 2nd day after, again no call. It's now 4 days since being told they would call me and I have not received any call. At this point, I think it's a little ridiculous I've had to continually reach out to Metroplex to schedule installation, even after being told they would reach out to me multiple times. I guess my business/money isn't worth it to them. If this is indicative of their customer service when I'm trying to give them my money/business, then I question if their 7 year labor warranty means anything if I were to ever need repairs done.

    We just had our gutters installed by Metroplex Gutters. I had a wonderful experience from first…read morecontact through completion of the job. Someone even came to my house late one night to confirm color choice to ease our minds. The install is very clean and professional looking.

    Innovation Roofing - roofing - Updated July 2026

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