One of the best property management companies I've ever worked with. Jimmy was in charge of fixing…read morethe condo I'm staying at and he did a phenomenal job fixing everything that needed tending to. He didn't forget anything and DJ made sure everything in the entire house worked absolutely perfect before they left. They even coordinated a complimentary carpet cleaning. I mean wow talk about going the extra mile. 5 Stars through and through for Jimmy and DJ. Also Sean the owner was extremely helpful and went above and beyond to correct some pretty bad issues we were facing. I've worked with a lot of different landlords and property management. These people are really at the top of their game. I would absolutely consider leasing another one of their properties.

The condition of the house we rented was extremely disappointing. Additionally, the repeated and…read morepersistent requests from Holland for post-move-in, tenant-conducted condition inspection updates felt excessive and invasive. We were required to submit a minimum of four photos of every space in the house, along with an itemized list of additional close-up images. This process seemed unnecessary and disproportionate to the purpose of documenting the property's condition. It felt less like a standard inspection procedure and more like an attempt to monitor tenants for undeclared pets or additional occupants. What made this especially frustrating is that the issues with the property had already been documented in their own pre-move-in report, and no repairs were completed prior to our move-in date. In the course of three months we had 4 maintenance service calls, at the time we broke our lease there were many more appointments scheduled. Judging by the fact that we've received mail for at least 6 previous tenants--Holland has a very hard time keeping people in this very worn-out house.

I have been renting with Green Keys for about a year and a half…read more The application process was extremely quick, transparent, and fair market pricing. Green Keys respects our space but also has been incredibly helpful for some issues that we have had come up the last month. I appreciate the conistentent and clear communication from both Noelle and Gail who have time and again helped us mitigate any issues in a timely manner. I would recommend Green Keys.

DO NOT RENT FROM THESE GUYS. when I say RUN I mean RUN. Not only is Chloe extremely disrespectful,…read morerude, and just genuinely should NOT be working in any position where she talks to people, but they will literally ignore every single maintenance request, any kind of privacy concerns (like having the owner of the actual property showing up in my backyard looking through my windows at any given time that he wants to) yeah you read that right. They did nothing to keep that from happening either. They just let people show up un announced at any given time so if you have kids deffinitly don't rent from them because youll wake up at 5am to a crane setting roofing on your roof waking up both your kids because they decided that was okay. Again. With zero notice. .They just do what ever they want when ever they want to with ZERO regard for you. They have no respect and then they will also try and keep every single penny that you gave them for a deposit. As it states on their website If you pay a cleaning fee in the beginning you will not be charged again for the cleaning fee at the end of move out (APPARENTLY THATS A LIE) which tbh i fully expected them to try and pull some shady crap so I went ahead and paid a professional company $650 for a move out clean. Everything in that house was spotless and they're still trying to charge me $750 for "excessive dirt" which is funny because that place was literally spotless I have the receipts, pictures, and even video proof. They cannot and will not provide me with pictures of this supposed "excessive dirt" theyalso stated that after a 3 year lease mind you that there was apparently excessive "paint dammage" which i know for a fact is not true because again, pictures, videos that I took before leaving the keys on the counter as I walked out for the last time. They also can't provide picture evidence of this apparent "excessive paint dammage" they then tried to call me and tell methey were willing to give me $700 of my $3200 dollar deposit back instead of the $200 and something they originally stated was the case. Our attorney is putting the case together now and they will be dealing with him shortly. But to save yourself from the extreme headache and stress that they will cause you. Just run the other way. Rent from anyone else. They're hands down theworst managment company I've ever rented from. Im glad to have finally bought a home so I no longer have to deal with places like this. They're just here to rob you. So RUN. Tmg is great though! I had nothing but great experiences with tmg.

We rented a house with RoseCity Property Management for several years. Excellent experience…read moreoverall. Jayesh is knowledgeable, attentive, and accommodating. We would choose this business for any rental property management needs as a landlord or renter.

I have met with Mr Shah a couple of times and have been very impressed with his dedication to his…read moreclients and the professionalism, knowledge and honesty he puts forth. As a realtor, I am always looking for property management companies to assist my investor clients and I will definitley be referring all my clients to him.

I have been renting from APM for 8 months - and should have ran when I saw the initial red flags. I…read morehad to request numerous cleanings prior to moving in, a removal of a rusty, broken BBQ, yard tools, and documented evidence of pests. However, because of the market - I had to settle and move in. Since, I have discovered and documented silverfish, carpet beetles, carpenter ants, buprestid beetles, and accompanying larvae. These bugs are literally crawling out of cracks in the floors and molding - and I have found them in recently washed clothes, my sons toys, etc. I have woken up to these pests crawling on my bedspread. Needless to say - I am no longer able to sleep comfortably at the home. It has been 20 days since I requested a remedy - it took 5 days to get an exterminator out, and after two visits, I am still finding pests. I have found a place to move in order to escape the infestation, but APM will not let me out of my lease - even though this place is uninhabitable and my personal belongings are being ruined. Not to mention - it is simply unclean and unsafe for a toddler. Additionally, the added time and expense of sanitizing every article of clothing, bedding, and personal affects and packing in plastic totes (I have had to purchase at least 20 of them) is unbelievably laborious. I began packing my things in traditional cardboard boxes and would find pests INSIDE the freshly packed boxes within a day. After repeated emails, the manager literally said "I guess I'm confused on the timeline" and didn't understand why I was upset. I realize that by writing this review, they will likely withhold all of my security deposit when I turn in my keys (as evident by other reviews) but I am willing to take that financial hit to communicate what an awful and disturbing experience this is. Do NOT rent from this company.

Elizabeth Carranza is the most unprofessional woman I have ever dealt with. Placing deadlines on…read moreholidays making it impossible to get the information we needed because the business' were closed, essentially calling me a liar when I mentioned that none of my previous landlords had any record of her trying to contact them, and making me do pretty much everything but run my own credit report for my application. She couldn't even read my paystub properly and said my roommate and I didn't meet income requirements when I alone make 2X rent for the property we applied for. Their process was so horrible I had to contact my lawyers before I finally decided her attitude and lack of competence wasn't worth the stress. DO NOT APPLY FOR THEIR PROPERTIES!

Excellent realtor and person! Went so far above and beyond! She helped to make a stressful…read moresituation much easier! I would definitely hire her again!

We just finished another fantastic transaction with Kaleigh. We bought our home in November 2024…read moreand sold our prior home in January 2025 (Kaleigh helped us purchase this home in 2017). Kaleigh is professional, knowledgeable, and helped us get exactly what we needed in an uncertain market. When repairs were needed on both sides of our transactions, she had trustworthy vendors out at a moment's notice. We never once had to worry if things would be completed on time and we are thankful to her answering our questions (even when they seemed silly to ask). We will forever trust her will all of our real estate needs and cannot recommend her enough. Thank you, Kaleigh!

SauCo effectively represents tenants rights, but does zero for owners rights! They mismanaged our…read moreOrenco lease termination, refused repair of drywall damage and paint, incorrectly withheld $$ on final disbursement. Our Property Management Agreement has been terminated. I do not recommend SauCo and will provide more details if contacted. SauCo claim of pre-existing damage is false: see Zillow listing photos for as-purchased and as-leased condition - https://www.zillow.com/homedetails/6346-NE-Southbrook-Ct-Hillsboro-OR-97124/72626795_zpid/ Then see post-lease photos - https://drive.google.com/drive/folders/1a7fgnLA_XuZ5UwIdB-Kypd1rvwzPZPO_?usp=sharing We have previously leased out single family homes in Northern California and Seattle. This was worst Property Management experience ever.

So my neighborhood was sharing concerns about a property that is overseen by Sauco. Multiple…read morenieghbors and mysrlf have reached out with concerns regarding the tenants. With no follow through or response. I hope someone gets back to us. We are very concerned about the type of tenants they are leasing to.

By far the WORST rental experience of my life. They do not follow Oregon tenant laws and they will…read moretry and nickel and dime you for everything. We broke our lease because the management was so poor. Owners use them because they are cheap. Do not, I repeat, do not rent a house that is managed by this group.

Not impressed by these folks unfortunately! They had poor communication skills and very untimely in…read morefixing issues in our home (ie- septic tank overflow into our bathtub took over a WEEK to fix, and a broken heating system took almost two months in the dead of winter). It is very clear that their aim is to save the most money for themselves and not accommodate their renters first and foremost. Other than that, we had a good experience with their level of customer service when we were able to reach them. Beware: if you provide your email address to DeAnna she will sign you up for spam realty email lists without your permission.

Staff have been nothing but attentive and friendly from the moment I toured and throughout my…read moretenancy here. It's well kept, and even though there are hundreds of units, I don't feel like a number but rather like a valued tenant. The leasing and concierge team cater to any questions, and maintenance and management are extremely professional, courteous, and go above and beyond to make you feel at home. I'm stoked and grateful to have scored an apartment backed by a team that cares.

Vector, managed by Holland Residential, consistently fails to act in the best interest of its…read moretenants. Their BBB rating heavily relates to how much they care about you. First issue now, my initial review was removed without notification and reason, based off what I will reiterate again, which they want to hide. Your complaints won't come from your side neighbors, it will come from your above neighbor. Upstairs neighbors engaged in intentional stomping and harassment, which management dismissed as normal activity. If you're exceptionally unlucky like me, they will stomp very loudly, VERY intentionally, but when you complain, they get a "reminder" to be quiet. "We walk heavy", "We have a large dog" of which I guarantee, dogs don't stomp on the ground, they literally can't since they don't even weigh enough to cause the sound my wonderful upstairs neighbor did. They will prey on you. They'll vacuum, and run their dishwasher, washer and dryer, all well before and after morning and evening allotted times. When they know who is complaining, the tenant retaliated by stalking me to my vehicle and vandalizing it. If you feel like you can't complain due to retaliation, then management won't do anything once you break your lease and move. Breaking your lease is a boon to management. They will not ask questions, they will not try and mitigate, they will not help you. They will say, thanks, here's your bill! I heavily suggest you demand a lease addendum to protect you from the type of tenant that I had, as well as from building management that provided no assistance. If they can't, which they won't, there are far better places than any of the boxes they lease. This area looks nice, but it has the opposite quality of people, and actions of management. I have a broken car window because of someone living in Vector. The tenant that broke my window never got any punishment, just "reminders". They will not mitigate your costs due to their incompetence. Consider this property carefully, learn from my costly mistake. Apartments.com and Holland Residential, do not my review again as this is a very fair review from my personal experience. This is something everyone should know that is considering this place to call "home".

As Executive Director of Manufactured Housing Communities of Washington, I have known and…read moreinteracted with Sterling Properties for over 15 years. They stand out among our over 500 members for their exceptional professionalism as demonstrated by their being selected to develop and conduct a comprehensive training program for our other members. Their high level of commitment to their clients has singled them out among management firms as evidenced by the consistently positive feedback I have received from their clients. They are known for not only excellent management of the physical property, but also for their ability to deal effectively with resident concerns. Their mastery of all state and federal regulations is an added bonus to any property owner. If you are searching for the Gold Standard, look no further. .

"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal