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    Innovative Smiles: Collins and Associates, DDS, PA

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Innovative Smiles: Collins and Associates, DDS, PA

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Innovative Smiles: Collins and Associates, DDS, PA Photos

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    3 years ago

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    Carolinas Dentist

    Carolinas Dentist

    3.1(14 reviews)
    13.9 mi

    I have been a patient at this dental office for about eight years, which makes this experience even…read moremore disappointing. They scheduled my daughter's appointments without letting me know that the services might not be covered by my insurance. Finding out afterward left me with an unexpected bill that could have been avoided with better communication. When I called the office to discuss the issue, I was told that someone would call me back. Unfortunately, I never received a return call. After being a loyal patient for so many years, I felt like I was treated with very little respect. Instead of addressing my concerns, I was left feeling dismissed and undervalued. Another concern is that, in recent years, there has been a lot of turnover among the dentists and hygienists. It seems like I'm seeing someone new almost every visit, making it difficult to build a relationship with a provider or receive consistent care. After eight years as a patient, I expected better communication, better customer service, and at least the courtesy of a returned phone call. Sadly, that was not my experience, and I can no longer recommend this office.

    Headline: Policies that encourage spreading illness…read more "I'm shocked that after years of loyalty, this office would rather I show up sick and contagious than reschedule a Monday morning appointment. Because I fell ill over the weekend while the office was closed, I couldn't meet the 24-hour notice window and was charged $50. When I asked for an alternative, I was told to just come in anyway. In a healthcare setting, it's concerning that fees are prioritized over keeping the waiting room safe. I won't be booking on Mondays again."

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    Carolinas Dentist
    Carolinas Dentist
    Carolinas Dentist

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    Catlett Joseph N, DDS

    Catlett Joseph N, DDS

    5.0(6 reviews)
    21.1 mi

    I have been going here since back in 1999 when we lived here the first time. I absolutely LOVE…read morethis dental office and for me to say that, you need to know I am the person that gets valium prescriptions just to get me through the door to a dentist office because I have extreme anxiety. We are an active military family, and we have been stationed here three times. We just moved back to the area recently, and I had been putting off dental work for years because we weren't here, so now that we are back, I have been trying to get numerous things done over the past two months and I am SO proud to say that I had 3 fillings over the past two weeks (2 separate visits) and NO VALIUM needed!! The entire staff treats me so very nicely and they are very encouraging without ever making me feel like a big baby or like I am silly to be nervous. They understand my anxiety and they all work with me to help me feel relaxed and welcome. I have seen both dentists here and I really really recommend both. The hygienists and the office staff, and techs are all super nice and make every effort to make sure you are called by name and they are very accommodating as far as re-schduling when they have a cancelation so you can get in there and get the work done. I have had an emergency crown done in there twice and both times they were wonderful. There are many dentists here in Fayetteville, but my recommendation is this office because I have had 17 years experience as a patient and they have exceeded any expectation I have had. I can't believe I am yelping a dentist, but they do truly deserve a review and maybe you are looking for a dentist and new to Fayetteville. Hope this helps someone.

    I have been going to Catlett Dentistry for almost two years now, maybe more and have had nothing…read morebut great experiences. All the staff have been welcoming and clearly show a passion for what they do. My experiences have always been informative and the dentist has great communication amongst their staff. I would highly recommend Catlett to anyone!

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    Catlett Joseph N, DDS
    Catlett Joseph N, DDS
    Catlett Joseph N, DDS

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    Smith Family Dental Solutions - Waiting room

    Smith Family Dental Solutions

    5.0(3 reviews)
    46.1 mi

    I would love to take some time to share my experience with Smith Family Dental Solutions. This was,…read moreif not, one of the best experiences that I have had a dental Institute. I was started off by welcomed in by a friendly receptionist, who took my name and asked me to keep seated. My first impression of this establishment was pleased, the landscaping in the amount of detail that has gone into this place should be commended. Once I got seated, because I was a new patient, I had to get an x-ray done. I cannot remember the name of the person who was taking care of the x-ray, but I was consistently asked and checked up upon to make sure that I was comfortable and feeling my best. This goes a long way. Next, Leah, the hygienist, came in and polished my teeth and did it with precision, the amount of detail that went into her work definitely shows and I want to make sure that she receives recognition for that. Lastly, I was greeted with a doctor, Dr. D, if I can recall correctly, and as someone who is looking for a TL;DR, I greatly appreciate his conciseness, and building a plan to get everything taken care of. I cannot recommend this place anymore, and if I have any family members or friends were looking for a dentistry that demonstrate so much care, I will be definitely sending them here.

    Dr. Wettengel was very nice and understanding. He guided me along through the whole process of…read moretreatment and I did not feel rushed or pressured at all. I'm so glad to have him as a dentist.

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    Smith Family Dental Solutions - Exterior

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    Exterior

    Prestwood Complete Dental Care

    Prestwood Complete Dental Care

    3.0(4 reviews)
    59.6 mi

    Go get a second opinion. I had a chipped tooth and was convinced to get a crown by Dr. Panvelker…read morewhen I came in for a cleaning. Got it done and was nothing but issues. I was in a temporary from Sept. to Dec. because they had staffing issues and couldn't get me in for my permanent.I was in so much pain. Dr. Panvelker said it was infected. I got a second opinion and Dr. Criser said there was no present infection and that my temporary was not shaved correctly causing my actual tooth to show. I got the gap filled by prestwood and I eventually got my permanent on which made it better but it was still sensitive. Time passed and it ended up becoming painful. They kept wanting to refer me to get a root canal. I went and got a second opinion, found out my whole tooth is split in half. The tooth has to be completely removed. A root canal is not possible. Previously when I would come in due to pain, Dr. Panvelker kept saying "I told you it had the possibility of failing." With her being the professional, I don't know why she would allow the crown to be put on if it was more than likely going to fail. $800+ down the drain not even a year later.

    Im fairly new to town and chose Dr. Poaps to treat an abscess. I was examined and antibiotics were…read moreprescribed. I started the process of having extractions a dentures. I received a quote. The antibiotics didn't work and I called the office to get more or different. She was off so her partner was asked if she could help me. She refused to prescribe me antibiotics and told me to go to urgent care. With that, I should have found another dentist. Maybe one who actually cares about her patients, but I didn't. When I was financially able to start the denture process I called for an updated quote and made an appointment. I went to the appointment and was told they had no record of that and Dr. Poaps was on maternity leave. The attitude was , oh well. In a medical or dental practice I would think someone who is expecting a child would arrange to have backup. Nothing was done to help me. You want good care, find another dental practice. If you get it here you are lucky.

    Innovative Smiles: Collins and Associates, DDS, PA - pediatric_dentists - Updated September 2026

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