Ridiculously satisfied with my purchase experience with Steele Canvas. I was looking for a large…read morehamper/bin for my family's laundry and had seen some of their products on the West Elm and Crate and Barrel websites, but none of those products were big enough for my needs, so I checked out the Steele Canvas site. I was pleased to see I could shop from them directly. Paul responded to my questions via email quickly and thoroughly, and suggested the best product with reasonable shipping rates. I had to wait a few weeks because the truck was made to order, but they were pretty good about getting back to my follow up emails to check status. The truck is so sturdy it will probably outlive me, and fits a good week's worth of my family's outrageous amount of laundry. Great customer service? Check. A durable, practical product domestically made? Check. Highly Recommended.

Strands has quality products with expert staff. Local owned shop since the 1930's so what you loose…read moreout on price compared to online shopping is worth the history and expertise in my opinion. Highly recommend.

Always have what the kids and I need for ski season! Friendly, affordable, and fast turnaround.read more

I am from California, and was just on a trip to the Northeast for the first time. I wandered into…read moreFootstock after having lunch in Concord. I really did not need shoes for this trip, but I saw the most perfect pair of lightweight leather slides that I need for a different trip later this year. The saleswoman was so helpful in assisting me to try the shoes, and informed me how to ensure that slides will stay on the foot, giving me a little pad for each shoe. I was wondering how I would get them home in my already full suitcase. I was musing aloud about having to press the shoes together, and leave their box behind. She offered to have them shipped, at my cost. I was very happy to accept that offer, because these are expensive shoes, over $200, and they deserve to be treated properly. And then....I was directed upstairs to the sale area!! Wow!!! Terrific styles and prices! I will most definitely return to Footstock when I visit my friends in the area again. An absolute gem of a shoe store! Thank you for all of your care.

The sales people at Foodstock Concord refuse to wear masks (as recommended by the city of Concord…read morein public spaces). i used to buy my shoes there but won't go anymore as they do not show respect for their clientele. i am telling my friends not to go either.

We have had several baseball gloves restrung here over the years. They do great work, fair prices,…read moreand quick turnaround..

To start off, I will say they have a very nice staff. With that being said, I went to get my…read morelacrosse head strung for $30 the other day and it did not come out good at all. I brought it in 1 week in advance and the day it was meant to be done they said they hadn't even started it. Once I picked it up, I immediately knew the quality wasn't great but I was in a rush so I paid the $30 just for the time they spent and because I was in a rush. I just went to Lacrosse Unlimited to ask to get it restrung and they called it "atrocious" and restrung it for me for free. In short, don't get lacrosse heads strung here, make the drive to lacrosse unlimited or a place reputable to get them strung.

I ordered my daughter a Ben Johns Pickleball Paddle on 11/27/20. It's been 3 weeks and I STILL…read morehave not received it. Missed her birthday on the 14th of December and to make matters worse, USPS still says that the paddle is in Memphis! UPDATE..... Spoke to Customer Service Reps Eric and the Dave and they sent a new paddle priority mail and I received it two days later. What started off as a frustrating situation has been taken care of by the fine customer service team at Franklin. Thank you Dave and Eric for your help resolving this matter. My daughter is thrilled with her new paddle.

A few weeks ago I placed an order for custom batting gloves. Over the past week, I have left 2…read morevoicemails for, and sent 3 emails to, Franklin Customer Service in an attempt to get an order status. They have not found the time to reply to any of my contacts. Incredibly poor customer service.

Nowadays all shopping is done online so it's great when you can find a good store to try the…read moreproduct before you get it, especially with shoes where there are many cheap knock offs, so you don't really know what you are buying until it arrives. Prices might not be as cheap as buying online, but here you get great service too. My wife goes there often to buy running shoes, and the first time, she tried a few and the women working there, was helping her find a pair with the best feel based on the feedback. This is a local business worth supporting.

My shoe size is unusual but it is what I have been wearing for many years. The sales person talked…read moreme into buying a smaller size. When I came back with the shoes and said they didn't fit, the same sales person did not offer to help me find a better fit or even say "whoops, maybe we should try again.". I would have appreciated a "sorry," or something. For the cost of running shoes, at least a little sympathy would have been welcomed.

Can't say enough good things about Miles To Go, I traveled all the way out to Sutton from Boston…read morebecause they're the only store I could find that carries the full line of Altra trail shoes, and I was not disappointed. Not only do they have Altra, but they carry all of the specialty endurance products that you typically have to go online for, whether it's hydration, nutrition, outerwear, footwear, or recovery. I basically knew exactly what I wanted going in, but spent way too much time browsing around, because it was the first time I had seen a lot of gear in person. The staff was incredibly friendly and incredibly knowledgable, and it was great that when I told them I was training for a 50 mile trail race, not only did they not look at me like I was crazy, they had great, helpful advice. I try to shop at local shops as much as possible, but all too frequently they just don't have what's needed for my silly athletic endeavors, or the level of service just isn't what you want it to be. Miles To Go doesn't suffer from either issue, and it's a small shop I'll happily make the drive for again and again.

My husband and I did shop here for our triathlon needs but we will NOT be doing so ever again. Had…read morethe worst service on my recent shopping trip there. The owner (older lady) was completely disrespectful to my family. Making faces and being rude to my kids (and they weren't bad at all). We were inside the store for no more than 4-5 minutes (I only purchased one item - in and out fast). We weren't greeted with a hello when we entered the store - actually she gave us a dirty look immediately (and we were the only ones there). I regret not saying something to her but her loss in the end. They used to have another young worker (I think their daughter), she had more respect/class than her mom. For the local families out there, I would avoid this place or shop alone. Also, don't expect the friendly hello or even a smile (that's asking way too much - unless of course the owners read this and change their attitudes immediately). I will take my business to stores that actually respect customers with families.

This place was a lifesaver for me. I recently did the Boston Tough Ruck. In my haste, I left some…read moreof my supplies at home back in Texas. I checked Yelp and this place was open for ~20 more minutes. I quickly went to Marx. Once I arrived, I was greeted by a staff member who helped me find all the supplies I needed. I also told him about the event I was doing. Because of the rain, he also suggested some water proofing spray for my shoes. While the water did eventually work its way into my shoes -- my feet were able to stay dryer for longer than the rest of my group. A few folks in my group got blisters from the wet feet -- mine made it through fine. So happy this place was able to help!

It will be worthwhile to read this review. I'm a tough consumer when it comes to products. The…read moreexpertise from the team at the store and the product I got from On Your Marx Running & Fitness means I am now a customer there for life. Let me explain: After wearing the ubiquitous, trendy running shoes with that spongy cushiony foam, I noticed the following in less than 1 year: 1) Significant overpronation in my stride that I had never had before, 2) Substantial accompanying wear and tear on those foamy sneakers' heels, 3) My toenails on both of my feet looked terrible due to yellowing which I had never had before, and 4) my hips started to hurt. For all of that bouncy foam and cushioning, my feet, my gait and my stride had changed for the worse. I decided to look for sneakers at the Marx Running store after seeing their physical sign on the store's front lawn (yes, those physical signs still work). Once in the store, I got free gait analysis. As I was looking at the sneaker wall, I noticed a sneaker I had never seen before. I didn't know the brand name, I had never seen the design before and I found it curious that it was given central wall space at their store. I asked the store attendant about the sneaker and could I see it in my size. He mentioned that sneaker is only made for On Your Marx Running and that it actually cannot be bought anywhere else as it is made specifically for that store. I was intrigued. He also mentioned how distinct it was and gave me some additional detail. I figured let me just try it on. From the outside, it just looked like a normal running shoe with a brand name I didn't know, but it didn't have the foam you see everywhere now on running shoes. I tried on the running shoes in shocking orange (before the World Cup hot pink became a thing). The shoe fit felt good. I did the test walk in the store and thought I'll just try these and bought them. I actually started wearing them during my summer vacation at Disney World in Florida of all places. After the first 2 days of 8 miles of walking each day, I noticed my feet didn't hurt. After 8 miles of walking each day for 2 days in the sunny confines of Magic Kingdom and Animal Kingdom, think about that: My feet didn't hurt. There was no extra bouncy, spongy cushioning in these running shoes. What's more, when I took off my socks, I noticed my toneails didn't look yellow anymore. In fact, they looked really healthy like when I was in my 20-30's. They weren't yellow anymore, they were bright and healthy looking like the blood was circulating through them. I was a bit confused. And, the final things I noticed: My legs felt good, my hips didn't hurt, and I felt refreshed - after all that walking. Nothing had changed except the running shoes I was wearing. After my vacation ended, I went to Marx Running and bought 3 additional pairs of the same running shoes. They are the best shoes I have ever worn. Comfortable, durable, and I feel like my feet and body are in proper alignment when I wear them. I actually feel the difference in my body. So, I recommend On Your Marx Running & Fitness in Acton, MA for some solid, running savvy expertise, good customer service and your next running shoe purchase. I would tell you what the brand is, but then you may never get to the store and hear how it came to be that this store is the only place you can get these running shoes. It is worth it to make the trip.