Recently added more physicians to this office but the same medical support staff is overwhelmed handling twice the workload. Lots of errors, omissions, and mistakes; providers are too rushed. Patient care suffers now with these changes. read more

Today I had my first appointment with Dr. Han. She was disorganized and not particularly polite. She was not able to diagnose my problem.

Don't like that I have to always call in to get meds approved for refill when the pharmacy puts in a request with no response. Also always calling back to remind about sending in referrals. Other than that ok read more

Dr Janet Han is a terrible, terrible doctor. Save your time and money and find someone else. After visiting this doctor, I literally felt nearly traumatized, for many reasons: -When she first got into the room (after being nearly 30 minutes late) she quickly walked in, half acknowledged me, and sat right down at her computer. -I was there to see her to establish care, and discuss chronic health issues I'd been having, and she immediately started making weird, grimacing faces as if to say "what are you talking about?" when I started discussing my symptoms. -She repeatedly cut me off in a sharp tone, not letting me finish, and just trying to get me to "cut to the chase" -Her idea of a physical was just checking off arbitrary boxes on the screen she was looking at, her "exam" was only to check my heart and baggering me about exactly where my pain was coming from (after I'd already told her I was experiencing pins and needles feeling ALL over, not in one spot) -She also made me feel put off when I had to take my shirt off for the exam, because SHE was acting almost uncomfortable around my body or like she didn't know what to do. -She asked many racially codes questions, such as why I choose to come to a Virginia facility if I live in Maryland (which she perceived as more of a black area) and what both I, and my boyfriend do for work. -Other personal questions were asked that have nothing to do with anything (like why I moved from another state, how my boyfriend and I met, if we are getting married etc) it was more like an interview to "size me up" to see if I belonged in (what she thinks) is an upscale white neighborhood. -Any questions or suggestions I had were met with quizzical looks and baffled tones (for instance, I asked about possibly having an x-ray for my back issues) and she responded snotttily "what am I x-raying?" -I essentially left with just a prescription for muscle relaxers and had my blood work done (my idea) after my results showed that I indeed had inflammation issues (it was not in my head as she made it seem) she then referred me to a rhumetologist. All in all, I was microaggressed, dismissed, and left with no answers or even vague concern. And after the stress and anxiety of worrying about these health issues for months, and only to have this Dr act this way, left me very upset (in tears) I initially chose Janet Han because I thought she seemed young-ish (she wasn't) and was the only other woman of color who was available. After experiencing years of racist micoaggression from white doctors, I was hoping that may be less of an issue here, but of course I was tragically wrong. read more

All the staff at Falls Church Inova were friendly, helpful and so great. Although they all had masks on, I could hear the smile in their voices. This was my first time at this location and I was so pleased. Dr. Balcha was amazing! I was blown away by his kindness and genuine concern for my well-being. He asked all the right questions and really listened to me. I got married 3 months ago and was put on my husband's health insurance. I had Kaiser before so I had to find a whole bunch of new doctor's. Finding a primary care doctor was difficult, but now I don't have to look any further. Dr. Balcha was simply the best. read more

The doctors are okay once they see you, but be prepared to wait an average of 30 minutes after your appointment time to get checked in. This practice must be drastically overbooking patients, because the long wait time is par for the course. Sometimes, after an initial check by the nurse, you get to wait another 15 minutes to half an hour for the doctor. So, your time will be treated as valueless by the doctor. Unfortunately, the result of all this waiting is not only wasted time, but also an incentive not to visit the doctor. I know that I do not always make appointments when I am ill or need medical advice, because it is hard to find a spare two hours or so for a consult with these jokers. I am looking to change doctors. I recommended that you save yourself the headache. Update: I was recommended to see Dr. Alsamara by one of the nurses, because she was purportedly more timely. Her bedside manner is somewhere on the spectrum of appalling to non-existent. She also tends towards lecture, and seems to take an impersonal approach to evaluating lifestyle and treatment options. Just awful. read more

Had been going here for nearly a decade since my normal doctor seemed worth the added wait (you will not be seen until at least 15 minutes past your appointment time here except on incredibly rare occasion) but she recently retired. I had a good initial experience with the doctor I was transfered to but it seems there were some recent changes for the worse. After the last time I went saying they were completely incompentent would be putting it nicely. They sent me to the wrong address for lab work then, after waiting at the place they sent me to to find out they had nothing scheduled for me, I called and was told my lab work was actually at the Falls Church office so I went there and checked in already about half an hour past my scheduled appointment because they sent me to the wrong address instead of their own office. They had me wait another over half an hour while making a big deal about needinf to make sure the VP of nursing's daughter got in right away for her appointment. Then after all that wasting my time having me drive to the wrong place then wait even longer when they finally let me know my appointment was in their office, they tell me theu can't do the lab work because the doctor never put in the order and wasn't there that day. And on top of that when I sent a message to my new doctor to let her know about the issue, her staff called me making excuses for their complete lack of communication and wasting my time rather than offer any kind of resolution to make sure that wouldn't happen again. read more

I liked Dr. Yasmin Khan. She seemed thorough and thoughtful, with good bedside manner. Her nurse was also friendly and attentive. The office is well-organized, bright and clean, appointments are plentiful, and they have a Quest lab in the office so you don't have to go offsite for blood tests. read more

They cancelled my COVID 19 test the day before without alerting me that I needed a doctors order for the test. They allow people to sign up for the test without notifying people they require the doctors order. When I spoke to a nurse she said "I'm just the middle man" and hung up. They didn't even offer other testing centers in the area. AVOID AVOID AVOID read more

I had an appt with Dr Alsamara about 2 weeks ago and I was very pleased. She was very knowledgeable and took her time to listen to me. Her assistant (red hair) was genuinely nice and didn't make me feel rushed when asking questions. I would highly recommend her and her team to team to anyone. read more

Dr. Alsamara gave me 2 medications. One medication had a serious interaction with another medication I was already on. She had told me there were no counter indications, and my specialist told me that there were in fact interactions. While I was on the medication (until my specialist informed me of the interactions), I felt woozy and wobbly each morning, and one night slept for 13 hours. Dr. Alsamara also ordered analysis, and provided an antibiotic (the second medication). She tested for several problems, none of which I came in for. In fact, I had those same tests done several weeks prior during an annual exam, all had come back negative, and all came back negative again. When I emailed Dr. Alsamara to ask about the test I came in for and she had taken a sample for, she said that they forgot to do that test, but I could come in and provide another sample. I asked if I should keep taking the antibiotic, and she basically said, "I guess so." Normally I see Dr. Marathe at the Oakton location, but I was sick and needed to see a doctor asap. Dr. Alsamara was available. When my specialist told me that there was a counterindication between a medication she had prescribed (and a nurse at INOVA, and then Dr. Alsamara, both confirmed I was taking), I called the Oakton office and asked if I could speak to Dr. Marathe or any doctor besides for Dr. Alsamara. I was told that the only doctor I could speak with was Dr. Alsamara, even after explaining the mistaken test and the medicines that interact. I was told I would have to make an appointment to come see a different doctor. I explained that I could not take off work again, and needed to speak to a doctor. After 15 minutes on the phone, we got nowhere. I received an email from a nurse one week later, stating that she had asked the doctor about one of my issues and "they probably would have told me to see a specialist." Ultimately, I think there is tremendous pressure on INOVA doctors to treat patients quickly and not to provide any guidance over the phone (this has been an issue in the past), and that's why Dr. Alsamara made these mistakes. read more

The doctors in this practice are phenomenal! The 2 stars reflect the poor office staff. I came in on an emergency basis and was told I would be fit in to the schedule and would probably have to wait 30-45 minutes. I told the office on the phone I had wanted to go to the ER, but they insisted I would be seen quicker in their office. Not a problem. However, I ended up waiting 2 and a half hours before I was seen. The staff kept saying "they'll call you back in a moment." All I needed was a realistic tie frame and not snarky answers from office staff. Their office also talked about patients rudely and disrespectfully at their desks. It is unfortunate that the staff behaved this way as the doctors truly are incredible. read more

I have been seeing Dr. Janet Han for almost two years and I love her! She's always on time, friendly and approachable, and knowledgeable. My approach to medicine has always been minimalism and she fits my philosophy perfectly. She never throws medications at me and instead, discussed with me what I would like to do and she makes good suggestions about lifestyle changes. As an example, my LDLs had started to creep up and she offered me statins but also suggested that I could try bringing them down on my own through diet and exercise, which worked. She also comes across as very caring and compassionate. Boy, her front office could use some overhaul, though! The person who collects the fees is usually pretty nice but I'd fire those "receptionists." They are worthless and never seem to be doing anything except being rude to patients. read more

I have been seeing Janet Han for the last 5 years and she has been wonderful. She knows her stuff and listens to what you have to say. If it was not for her I wouldn't be as healthy as I am today. She is caring ,kind , patient and goes out of her way to help. The front desk is also very kind and friendly. This office is wonderful! read more

Dr. Kahn is truly a blessing! Being new to the area, I had gone to Urgent Care for my medical needs because I hadn't found a Primary Care Physician yet. I had been through appointment after appointment at Urgent Care, and finally found Dr. Kahn. After 9 weeks of antibiotics and medicines galore, I had been diagnosed with everything under the sun including bronchitis, ear infection, sinus infection, flu, common cold, sinusitis and more. Dr. Kahn finally gave me the chest X-ray I had been asking for and it showed I had pneumonia. From he moment I stepped into Dr. Kahn's office, I could tell immediately she was intent on making sure I got well. She listens carefully, takes detailed notes, actually reads your chart, and doesn't rush you out of the office. She was so compassionate when she said she was going to get to the bottom of my illness. While I'm still in recovery mode, I know I'm in good hands with Dr. Kahn. She's a true medical professional that thinks about the patient and not the money. I would recommend her over and over again. read more

As an Inova employee I felt completely comfortable and pleased to be cared for so passionately in this practice. I recommend this doctor's office! read more