This place is a mess. I've lost count how many times scheduling errors have happened. I schedule an appointment and it's not on the books. I reschedule appointments and the person on the phone can't find it in the schedule, or doesn't change the appointment. The front desk is inconsistent and often incompetent (I think it's often the PT staff covering). No one seems to know what's going on. Their billing department is a mess. I pay my copay every single time I go and yet I get bills in the mail from collections. I complain to the front desk, they say they'll take care of it, they don't. It's a nuisance and frustrating. The good news: Tyler is a great acupuncturist and he's the only reason I go and keep coming back. But I am on the fence about whether I want the hassle of this place just to get treatment. read more

This place is terrible. Horrible customer service. Rude and not worth your time. Therapeutic associates does a much better job and is right around the corner. It's the smarter choice. read more

InReach Physical Therapy - Clackamas - The outdoor location. - Physical Therapy Near Me - Clackamas, Oregon

We just had adjustments and it has helped us very much! I had a shoulder, hip, and knees worked on and my feet. What a difference. Atlas is very easy to get to the office and they are very helpful and processional. The appointments are very fast. I am very thankful for Doctor Nicole and her kind staff. read more

I am so happy I found Team Rehab! The front desk is very welcoming and helpful. They processed my insurance right away and I have never had issues with my payments. They have excellent massage therapists and chiropractors. Both Lindsay and Rene helped me tremendously when I was having excruciating hip, neck and back pain. I also love my acupuncture appointments with Tyler. I experience really bad migraines and he has helped me alleviate those. He is very knowledgeable and caring. He has also helped me with other isssues and discomforts I had all over my body. I always look forward to my appointments at Team Rehab! read more

I've been going to Team Rehab for a month without any progress. I met with the Physical Therapist once during my first visit for an initial assessment. I was told a rough outline of plans for my condition and I felt confident. For the rest of my sessions, I was handed off to the physical therapist assistants and I was doing the same stretches from the first time I walked in... The stretches did not change and I was told not to do mobility exercises as it could potentially make me tighter -- but in the physical therapy sessions I was attending, I did mobility exercises for the bulk of the time.? As time went on, I felt less confident and even asked the physical therapist assistant what I can do to make more progression and I was not given a straight answer. Fast forward to a month later and I am not going to Team Rehab again. They sent me a statement for previous visits I've had and their billing department is UNREACHABLE. I've called several times and each time I am prompted to leave a voice message. Team Rehab will rob you of your money and they are unclear as to what your progression plan will look like. They just want you to try all their services so they can charge you more $$$. read more

After experiencing a lot of let downs in healthcare in the Portland area this place left me disappointed too. My saga started when I thought I was calling the office on Sunnybrook in Clackamas. Apparently the number listed here on yelp is for an office near mall 205, none of this was disclosed to me when I made my appointment over the phone (and this would not come out until far later in the story). So when I went to the office on Sunnybrook today I was told I had to go to the other location. (Even though the girl at the front desk said to me, "we aren't busy this afternoon.") Although I was a little annoyed I couldn't let that get in the way, after all what does that matter if I can get quality healthcare. I went to the other office, which I can't remember the name of, but it definitely wasn't the same. When I walked in I was kind of put off by the dark, dingy, old and kind of smelly office. Again I tried to remind myself that ultimately the quality of care is the most important thing and not let that bother me. Plus even though I was nearly 40 minutes late they didn't even bat an eyelash or make me feel bad, so that is the one positive I can say. I was lead back to my room and to get there I had to walk past a giant room of about 10 tables and a few people receiving PT and also their family members sitting by and watching. Not only is this a HIPAA violation it felt really creepy. Not to mention one of the patients brought in their dog which was clearly NOT a service animal. It kept barking, which was only making the loud room even louder. I went into my room for chiropractic care and noticed the door was not closed. This is when I stopped ignoring the uneasy feeling, and it only got worse from there. A few moments later a woman came into my room and told me she was the biller, and she started by telling me that she was unable to get ahold of my Geico claim adjuster and had me sign some papers, all the while making me feel like they were more concerned about making money than patient care. As a medical biller and someone who has been working in the medical field for the past 5 years this made me feel so bad. I would feel ashamed if I ever made one of my patients feel like that woman made me feel. After she left the chiropractor came in, and he did not close the door to the treatment room. After struggling to hear him over the noisy patients I asked him to close the door and he told me, "I can't, it's the owners policy that I can't close the door." WTF? When people receive chiropractic care they are put into compromising and vulnerable positions. I don't want any random stranger seeing me like this, or even being able to hear about my personal private medical problems. This was about the time my brain said "run" but I kept ignoring it for the sake of trying to give this guy the benefit of the doubt. After he asked me questions that made me feel like I was neglecting to take care of myself because I just started a new job and couldn't take time off work for appointments he dealt the final blow the break the camel's back. The chiropractor finally asked where I worked and lived and when it was revealed that the Sunnybrook location would have been far more convenient he looked me straight in the eye and said, "why did you schedule an appointment here if that location is better for you?" It took all my strength not to yell and I said to him, "actually I DID schedule an appointment there but when I showed up they told me to come here." He then told me, "oh, yeah, we've had that problem a lot because Yelp lists our number as theirs." Really!? IF YOU KNOW THIS IS A PROBLEM THEN WHY DONT YOU HAVE YOUR RECEPTIONIST CONFIRM WHEN A NEW PATIENT SCHEDULES THAT THEY KNOW WHICH LOCATION THEY'VE SCHEDULED WITH? Again, I've worked in healthcare for the past 5 years and this is customer service 101. If you know a problem like this exists then it's your job to remedy it. But I digress. After just 5 minutes ago chastising me for not "putting my health first" he told me that he might not be able to treat me since I likely would be going to the other office for further treatments. He left and talked to the biller and then came back and said he could go ahead and treat me today. At that point I was so off put by the lack of professionalism and abhorrent HIPAA violations that ran rampant through this office I decided I would not be seeking treatment at either clinic. All in all I was so appalled and disgusted by the lack of professionalism and concern for patient privacy that I could not justify ignoring my gut feeling. I hope they read this and work out their issues. read more

The Team Rehab Clackamas location was amazing. They were friendly, helpful and I was given a recommendation from my Chiropractor early on about how great they were with therapy! I tore 3 ligaments in my knee after a fall from bouldering and only had out-of-state insurance and could not find a therapy office that was willing to work with me since I was here for schooling only. Not only was the front staff extremely helpful but they were very fast at getting back to me about coverage and contacting my insurance company. I was approved in less than a week and then get to meet the most amazing LMT and PT's assigned to my case. While I worked with 2 amazing PT's ( and both were very knowledgeable and friendly, yet tough) the LMT KURTIS GIBERSON was by far my favorite part of therapy. He was always in a good mood and willing to answer any question I had. He really made me feel as though I could come back stronger than what I was before my injury. While most rehabilitation for a torn ACL, MCL and lateral meniscus is around 9-12 month, I was able to come back to full sport and strength at 6 months and this was largely due to the upbeat demeanor of the staff, knowledge of proper rehabilitation programs and their ability to customize the therapy plan to each specific patient. Too often at Physical Therapy office we find ourselves doing the same exercises over and over, but this office is innovative and is more than willing to work with your schedule and give you realistic expectations of where you will end up at the end of there if you are willing to put in the hard work and effort. I highly suggest you try this office out if you are looking for the best therapy office! I have done many physical therapy over the year due to my various injuries and this office is by far the best that I have been to! read more

Literally couldn't have asked for somewhere better to treat after my car accident! Staff here are very friendly yet professional. During my treatment they made sure to contantly ask questions about my progress and where I want to be. They had me set goals and helped me achieve them. I would definitely recommend to anyone who is looking for treatment or is looking for an adjustment or massage! Thank you guys!! read more

The level of incompetence and inability to understand patient is beyond my understanding with this crew. I waited a couple weeks for response on my insurance to see if an appointment would be granted me by my insurance they never got back to me. I did set up a chiropractor appointment but when I went to the appointment they had me going to see a physical therapist chiropractor was covered in my insurance Physical therapy would have cost me $300 they scheduled me for physical therapist without even checking to see what I needed to have therapy on. I went in with a sore back in and aching shoulder and walked out with the same. read more

I would give this place 0 stars if I could! I'm going to keep this short and sweet because I've already spent too much on this business. Scheduling was fine, front desk staff was fine, office was fine, bathrooms were fine, but physical therapy assistant Meghan was rude, had attitude problem and gossiped about me while I waited up front to reschedule next appointment. I could hear everything she was saying and it was completely unprofessional. The work she did wasn't even good. She massaged as well and she just massaged a straight line down both sides of my spine over and over and over. It did absolutely nothing. She is the age of my mother but gossiped to her coworker like a HS aged girl. After I left I thought about how unprofessional that was and how uncomfortable I feel if I were to return so I called and cancelled all future appointments. I never got any relief after that hour long appointment. Waste of money! They are high priced too. read more

This place is seriously good. Go see Brian right now. Having never experienced a "sports massage" before I was unsure of what to expect. Would I get a lavender hot pillow? Would I get one of those cool eye cover things? But no - instead 15 minutes into it I was crying out in pain and sweating. Brian worked out my "broke a**" (I pulled my right butt cheek a few weeks ago) and my back. It was a extremely painful but a worth while experience. Two days later I felt more flexible and "looser" than I have in years. At only $60.00 for a hour I don't know if you can beat the price. Any athlete (or wanna be) should seriously consider seeing him. My only regret is that I didn't discover this place earlier. read more

**********Absolutely the most caring kind helpful clinic I have ever been to. I just love all these guys. I went to another facility and was given a few exercise and stretches and told I was done just keep doing those. I was in so much pain and so stiff I could not sleep or move well in the morning and hurt the rest of the day. I was not much for chiropractic care due to the past. The chiropractor (Jaci )listens and truly cares , so I am now adjusting great. Massages and mobilizing people are ALL talented, caring and great to work with. Tyler the Accupuncture man is also amazing caring and he has a calming trustworthy ness about him, Oh and he does cupping which is awesome,.There is a light hearted but caring mojo about the facility and they are all complementary to each other with their talented professions. Very cohesive from the amazing front desk peeps on back. A great place to heal with so many professions under one roof, saves me, very convenient. ****** I don't write reviews EVER but I am so grateful for the care I have received at Clackamas injury and rehab "that is also conveniently next door to 24 hr fitness" I hope to help someone else get to an amazingly wonderful healing rehab! It sucks to go to a unhelpful rehab. Thank you!!!!! To all you wonderful amazing talented healing peeps!!! read more