Jesse, owner of a FJ Cruiser--which The installation of the FJ Cruiser Sub-woofer audio system was seamless and professional, thanks to Luis and his team of technicians. In addition, Luis tinted my front windows and also, installed a remote start system, with up front real pricing. Moreover, services were performed and expedited quickly (with in an day)...Again, thanks for creating a positive and helpful experience. I highly recommend! read more

This is the only place I go to for my car audio needs. They have great brands as MSRP and they do great installs. Make sure you know what you want and go in and they will make your dreams come true. Their are a lot of haters out here that think that things should be cheap or even free. Installation places like this deserve to make a buck to support their families. If you want things cheaper do the installs on your own. read more

Scheduled a stereo install and the technician told me that the install was simple and would only take an hour, so I booked a morning appointment on a Saturday. Gave myself 3.5 hours before I needed to be anywhere else, but was still late because the install ended up taking 3 hours. The issues with the install we're never communicated to me and while the product works fine, the terrible communication and inability to keep to a schedule ensure I will not return for any additional work or recommend this business to anyone I know. Update: Did not receive any instructions on setup, connection, etc... AND the climate control panel, located above the stock faceplate that was removed, was not secured. I tried to adjust my a/c after getting in the car and the entire panel pushed backwards into the dash. Would give zero stars if possible. read more

They heard my voice over the phone and was told they have a 2 month backup. After I spent 1k with them. Not brother friendly at all.

I got my windows tinted for Christmas and I'm more than disappointed in the skill level and attention to detail of their window tinter. The first time it was done there was hair and particles in the tint. They re-tinted two of the windows and this time I have a 1/4 inch gap on the driver's side. I would think someone would pay more attention the second time around. That said, they were extremely professional and nice about fixing the window. I did have to take it back a third time but it looks great now. All is good. read more

Insane Car Audio - Driver's side window with tint gap. - Car Stereo Installation Near Me - Annapolis, Maryland

Had a great experience here. The staff was friendly and professional, did the job with great expertise and called to remind me of a follow up that I forgot about. They make sure whatever job they do is done as perfectly as humanly possible, which sometimes may take longer than their estimate. If you are prepared for the possibility of a longer wait to get your job done without issues, then you will be taken care of at insane car audio. read more

Had a 3pm appointment on a Friday. They were trying to squeeze me in, and didn't have time. Totally understandable. Was told to come back Monday at 9am for the first appointment of the day. I got in at 9:05.. waiting in the parking lot till 10:40. No one showed. In the mean time I met 3 other customers, all were there for 9 or 10am appointments. All were there to fix things that were broken on their first visit. read more

I recently visited Insane Audio in Annapolis to get an aftermarket tablet/stereo head unit installed. https://rhinoradios.com/products/toyota-4runner-2014-2019-9-android-radio?variant=29423503212662&currency=USD&utm_campaign=gs-2018-09-04-1&utm_source=google&utm_medium=smart_campaign&gclid=EAIaIQobChMI_uSJyLzb5wIVA6SzCh1OjgAVEAQYASABEgJvgvD_BwE Anyway, the unit was basic plug and play and I paid $100 for them to install the unit. Well when I left the steering wheel functions were not working. After a little research I found out that the problem was probably 1 small wire that wasn't plugged into the unit. So I called Insane Audio and asked them to open up the unit again and plug the loose wire in. Well Insane Audio told me that they would have to charge me again $80/hr to open up the head unit. Unbelievable. The manager also told me that since the unit didn't have any instructions that they were not responsible. I'm totally dissatisfied on how they handled the situation. I will never do business with Insane Audio again. I finally found an installer who opened it up and it literally took them 1 minute loosen the unit and plug the spare wire in. DONT DO BUSINESS WITH INSANE AUDIO IN ANNAPOLIS read more

Had a rear view camera system installed and requested the camera be tilted slightly in vertain angle which is an effortless job but was quoted for another camera and an hour of labour by drunk Louis who smelled alcohol. Bad service. read more

This is one of the best places i have ever used for car electronics. I went to the dealership and waited two hours for them to tell me I had to pay $1200 to replace the same terrible factory installed stereo in my Suburban. I refused and went to Insane Car Audio instead. They figured out how to make everything work perfectly with a brand new stereo with Apple Car Play. These guys are the most honest and smart people I have worked with when it comes to electronics. Really appreciate what they did for me and how they fixed the small glitches that came up quickly and with no charge. They are a great company to work with. read more

This place has the worst customer service in the world call to check on my Appointment the day before I am supposed to go and get a sub put in my car and I call again when I land and there Manager says he does not won't to work with me or my car don't every go to this place read more

This place is the worse place ever, I came in 6 months ago to have a sub woofer installed that I brought from this place, the representative that helped me informed me that this is the best subwoofer out which I knew was bullshit but I checked their reviews based on other customer and decided to give them a shot, once my subwoofer came out they told me I would have to send the part back myself when I brought it from car insane audio. They now told me today on 12:30pm 4-5-21 that I would have to pay a repair fee to fix the blown speaker, they couldn't tell me how the speaker blew and they blamed me for blowing the speaker when they installed this bullshit ass product. The only thing I would do is turn the volume up and down and also adjust the bass level based on the knob that I paid for. Everything was JL AUDIO WHICH IS BULLSHIT. Please you guys don't get anything done here they do not stand behind there products. I would check Largo Maryland and Capital heights Maryland for Audio Installations because they stand behind their warranties unlike Insane Car Audio. DO NOT TRUST THEM. I'm out of $2900 for expensive Audio installation. THEY SAID ALL THE PRODUCTS THEY OFFER HAVE A 2 YEAR WARRANTY WHICH IS BULLSHIT. IM GOING TO SHARE THIS ON EVERY SOCIAL MEDIA AND ALSO YELP. WORD OF MOUTH. May seek legal action for this read more

Wow... this truly is a great place! This place has a lot of things going for it. I went because I wanted my DVD system installed in my car for a trip I was taking. I read the online reviews and I can confirm that this place is excellent. their hours are so convenient. They're open early and closed late; this is probably why you are able to be seen quickly. I called in to make an appointment and was able to make a next-day appointment. I had a DVD player installed in my car and one of the installers, Cyrus, actually took the time to walk me through the operation of the system. The installation did take a while, but I was expecting it to. They have a waiting room in the back which is a bit small, but functional-- it has a huge screen TV with cable/satellite and comfortable chairs. The staff is just wonderful! Oh yeah-- and my installation of the system came with a lifetime warranty! I should add that I made an appointment with Best Buy and their soonest available appointment was six days from the date I called. Plus, I asked Best Buy for an estimate of the work and I was told, "$200-400, depending on whether they need to do more work to install it." When I called Insane Car Audio, I was given the price over the phone ($250) and that's what I was charged. It really doesn't make sense to go anywhere else. read more

Great job! They have a team of very qualified and professional staff! My car looks and sound great! read more

I had a horrible experience with Insane Audio located in Annapolis on West Street. They conned me out of $3000 to install a "higher quality" stereo system in my 2018 Jeep Wrangler. For two years now I've been trying to get them to make things right. I recently took it to another stereo installation place where they walked me through the horrifying reality of what Insane Audio had actually sold me and how unprofessionally it had all been installed. I'm so disappointed in myself for not having researched the reviews on this place prior to spending my hard earned money. read more

I went into "Insane" one morning just looking as I bought a new Jeep and needed ideas as to what could / should do to make it even more fun. The gentleman behind the counter (actually the only time he was behind a counter was when he needed to get pricing for me) was beyond helpful he showed me some very cool and creative ideas they have done to jeeps, as well as provided some thoughts on things I could do that they dont offer (more of lifts and interior stuff etc). No hard sell and certainly no holding back on ideas and or challenges to make things happen. I looked into the shop as I went to leave and it was immaculate! This to me is the sign of a good crew who cares about their work and work place. I will be returning soon to have them install my new lights, and tint me up! Then it will be upgrades to the speakers etc ... I can only say the customer service is some of the best I have seen in the sales world. read more

Had my car stereo system with sub and amp installed here when i had gotten my car. No problems really until my wire to the battery corroded through and i had to have replaced for around 50$ no complaints. When i had replaced i drove off for 5 min music playing and i smell smoke. Pull over the subwoofer stops playing. And smoke pouring out the subwoofer box. I come back instantly and the owner/ manager blamed me for having to much power to the subwoofer that has been fine with that amp since the original install. Did not want to make right insisted i buy a discounted subwoofer since i myself blew my subwoofer for having the wrong amp they installed read more

After years of going to another local business, it didn't take long for these guys to persuade me to switch to them. I had been having problems with my speakers and reception, but they were able to tell me what the problem was with my system right away. Apparently my former stereo garage had been doing some really shoddy work. The customer service and work from Cyrus was great. He was very thorough, friendly, and knowledgeable. This place definitely has my future business. read more

The worst!!! I am filing a complaint with Better Business Bureau. This place produces no price list and the price quoted over the phone does not match when you come in or when you pick up your vehicle. I was originally told $250 for an automatic start then once I arrived I was told $300 and up. I questioned this and the guy smirked and said I don't know who told you that and I said someone who answered the phone. He then says $300 and I can turn your existing key into the automatic start. So I say great, I dropped my vehicle off at 12:30 on a Friday and was not able to pick up till Saturday morning when I initially was told 3-4 hours. I had to continuously call to check the status as I knew they closed at 7. When I arrived Saturday morning to pick up my car I was told $350 in which I replied I was quoted $300 he says oh you must have heard me wrong, again smirking. After paying the $350 he didn't even make my existing key the automatic start instead I was given two additional remotes. Wow I just overpaid for something I did not want. Then he decided to offer me a window tinting discount to make up for the overcharge and I said no thanks you can just give me my money back then he said I'll look out for you next time you come. Ummm there will not be a next time, you are offering me hook ups because you know you over charged me and I did t get what was promised. I was then told the install comes with a lifetime warranty but no paperwork stating that. Needless to say my husband will be going this weekend as my car turns off every time you open the door. Highly disappointed read more

I have mixed feelings about this place. Their tinting jobs on both my vehicles were excellent. The security/remote start installs were 50/50. My one car I have no complaints as of yet. My other car however, has suffered electrical issues thanks to some overzealous slicing of harness binding. I now have to either get it all fixed or buy a new harness (about $2k parts and labor). After that incidence, I will not be returning. read more

5 hours to get a Jetta tinted after was told it would only take 2 hours. Customer service is horrible will not refer them to anyone looking to get windows tinted read more

Quality service and attention. After having a bad experience at the audio dept of a major electronics store, we came to Insane audio on a whim and they took care of our installation. Labor to install was double of the big box store but worth it. They did a beautiful professional job. read more

Very disappointed in their customer service. I was excited to have a new stereo shop in Annapolis, but it fell below expectations. All I wanted was a quote for a remote start and alarm for my jeep and I was made to feel like it was an inconvenience and they were frustrated with my questions. The only positive was that they forced me to look for other audio shops and Elite Auto Image has been awesome! read more

Needed an alarm, remote entry, and bluetooth stereo installed on my old Toyota. This place had it all: solid customer service, they fit my needs into a nice budget and the install was quicker than I thought and completely custom (looks terrific). I WILL be back for various other things I need and I also brought a family member to them who needed a new stereo and speakers...and they are blown away by the sound and style. read more

Sorry to have to write this review but poor service has a life all it's own: bought a Groupon for sedan window tinting. Was done as expected and on time. Installer removed the apartment complex sticker from rear window and never replaced it. $160 towing charge resulted. Called company to complain asking about that issue and company policy. Front desk manager said sticker "was put on headrest" by installer. No sticker on headrest, on receipt or anywhere in or on car. So I asked them to pay half of the towing charge, he says he will check with store manger and call me back. I call back an hour later (when he was to call me back) and he says "I told you I'll call you back." No call that day or the next, so I called, spoke again to Luis who said, "I told you I would call you back." That was a month ago. So, even if he had said, sorry about the towing, we made a mistake, it would have sounded like the right thing to do. Now just bad karma; a business lives on it's reputation. read more

Do not go here!! First glance when you walk in it looks clean and professional but it's the total opposite. Dropped my car off to have a head unit put in because I had no free time to do it my self BIG MISTAKE. Took them over 4 hours to do the work and to top it off they just shredded my wiring harness Back and taped the hell out of it. The professional way to to do it WHAT I THOUGHT I WAS PAYING FOR is to use butt splices. electrical tape is not supposed to be used for a permanent connection it's for backup only or temporary use. These guys need to go back to school. read more

Excellent work! Fair prices, good service. They are more expensive than the other guys but that comes with peace of mind. It is better if you make an appointment but be prepared to wait even still, the wait can be long. The waiting room is very comfortable if you do have to wait. It is better to drop off your car. They will drop and collect you from the mall. There are plenty of places to walk if you want and most importantly they have Focal! read more

I took my camaro here to have tint installed on all my windows, the side and rear windows turned out fine but the tint on the windshield was not cut correctly and has a small gap at the top letting light in, I took it back in to get fixed and their idea of "fixing" it was to use a marker to fill in the gap. It looks horrible and they also scratched my windshield and that cannot be fixed without replacing the windshield. It's going to cost me $180 to have the tint removed and replaced by another shop. Until the owner or manager decides to make this right I'm going to leave this review up as you screwed me over and refuse to properly fix it. Thanks for wasting my time and money. read more

My buddy recommended this place to get my windows tinted as they did a good job on his car. What a mistake! Dropped off my car for 3.5 hours just to come back to find a very poorly done job. Also there were black boot prints on my tan interior in my new car. The rear trim around the back window was also broken. I called them 2 days later to get it redone and the guy on the phone said yea we had someone cancel so we can fit you in. I drove up there with my wife so I could drop off the car and she could take me home. I get there and the main guy had no clue why I was there. I showed him the tint and he even said it all needed to be redone. I also showed him the black boot prints on my tan interior and he just shook his head silent. Then he said no we can't do this today...Wtf I just drove up here with 2 vehicles and you wasted my time again. He gets me in a few days later to redo the tint and it's still messed up. They didn't even attempt to clean to boot prints up even though I showed them. I'm not taking my car back to them so they can waste more of my time. Save yourself the trouble and go somewhere else. DO NOT GET YOUR WINDOWS TINTED HERE IM WARNING YOU. AVOID THIS PLACE AT ALL COSTS. read more

Today I was on a mission to get a new car radio installed in my 2004 Toyota MR2 Spyder. I spent the entire morning dealing with idiots at major retail chains....trying to get what I needed, I guess since it was black Friday no one was actually interested in trying to help...I'm sure product was flying off the shelves, with little to no input or help from the associates at said chains. So I decided to give this little locally owned store a try....By the time I got there I was tired of being upsold, lied too, and down right not being properly assisted as a ready, willing, and able consumer trying to make a purchase. I walked in with a bit of an attitude and a major chip on my Shoulder. Luis greeted us as we came in, asked how he could be of assistance. I immediately put the walls up, and rambled off the options and features my soon to be car radio must have.( I am actually quite embarrassed now about how rash, and divoish i was being). He was quite knowledgeable and patient with me. Even when I clearly had no idea what I was talking about...as I am not a car audio expert. I wasn't going to let him think that...he however knew this. He directed me to a few different options....gave me the pros, and cons for each, and wham bamn thank you ma'm, I had selected the one I liked. The next question I had in mind was how long till they could install the equipment....As I am an instant gratification kinda guy. His quick, polite, and absolutely astonishing answer was....today. I was floored. This radio was a gift to me from my family....Moms couldn't swipe that card quick enough. I am sure she was quite tired of the whole day car radio shopping event. About two hours later the car was done. I had the new radio I sooo wanted, and couldn't wait for. Good luck pulling me over for talking and driving. Thanks to this great store and its friendly staff. I now have a great bluetooth enabled radio that can also play almost every form of music you can think of. So please, if you are on the fence about trying out these guys....jump off onto their side. They do a great job. They are quick, polite and know their product. Thanks Luis...I really hope I got you name correct. read more

I have been to some of the best sound system companies from DC to Philly and am super happy to have found this store. Very affordable, knowledgable staff and i feel confident every time i leave my Audi A6 with them. They have helped me with more than just audio also. Excellent place!!! Highly recommend read more

Did a great job in removing the tint so we could pass Maryland inspection, up front about the price and did a great job. Big mistake not taking cars back to them for re-tinting, used another place closer, and they scammed us on the price. read more

I recently purchased a new stereo for my car at best buy and the staff at best buy was booked up . I called insane car audio and they told me to come on by and I was in and out within the hour ! Great staff and reasonably priced !! I highly recommend read more

Had Groupon for a window tint and had an appointment and arrived early they took the car to the back but let it sit for 2 hours before they worked on it. One hour later than my appointment and the staff was very unprofessional and Rude. When I asked what was taking so long they became rude WONT USE THEM AGAIN. read more

I went there to get tint on my car and lemme tell you they are making 3M tint companies product look like crap because they tinted my windows and it was by far worst tint job ive seen ever so i got it redone and the redo was just as bad so i go back again for the 3rd time and asked to get a refund and to get it off and they try blaming me for the quality of the tint that they did and offered me $80 back of the $193 i spent to get it done saying that there charging me the remainder of it for cleaning my windows and on top of that broke my key in the process too NEVER AM I GOING THERE AGAIN AND TELLING EVERYONE I KNOW THAT THEY SUCK i wouldnt even let them change a light bulb with the service and quality they give people read more

They did a great job on my window tint. Even though it took a little longer than they originally told me, I didn't mind because the end result was great. Louis really took care of me. read more

Today was my first experience with Insane Car Audio. I had a question about an auxiliary cord for my iPhone and a question about my automatic start system. Cyrus was very informative and upfront about pricing. He even looked at and fixed my automatic start system, which was just a disconnected cable, for free. I will definitely return with any car audio needs! read more

I read their horrible reviews and should have known better. I decided to give them my business and needless to say I was very very disappointed. If you want to receive a half-ass installation job when you have to hide wires yourself , replace screws that they failed to replace , pick up trash that they left behind, be lied to and over charged, this is your place. Save yourself time and stress, find another place to provide your car audio needs. read more

Had many issues with this place. 1. No return policy (had to fight for a refund for a defective radio) 2. Attitude from certain members of the staff 3. Very quick to try and blame the customer for any issues 4. Over priced. Same radio they sold me for over $400 was on Amazon for $230. High mark up and then installation charges on top of that. Better method to upgrade your radio, buy from Amazon or ome other reputable place which have a return policy. Then take it to Best Buy (who stand behind their work and if ther eis an issue, you can go much higher then the local owner) to install. read more

So insane car audio are just plane insane! After they installed a sub and amp for me in my car it stopped working not even a mile down the road from there shop. So I took my car back to them and they could not or should i say would not fix there shity install. They kept trying to say my amp was not working due to a small Imperfection with my alpine sub. Witch I knew was bs because it was quite clear the amp was getting no power because no lights wear on such as the green power light or the red protection light that would light if the amp had power and there was an issue with the sub like they were saying. I argued with the guys but they kept saying it was not there mistake. At this point I didn't want them touching my car any more then what they had already. So out in there parking lot (witch is the worst paking in annapolis) I grabbed a volt meter n checked the + - at the amp and it was only reading .9 of a volt so I turned on the car and checked the - and remote wire at the amp it was reading over 12 volts meaning my ground - and remote wires were good but my positve + had a short in it at some point. The options would be were it connects to the battery the fuse or some how 4 gauge wire was cut. So I wiggled the battery connection and that was tight so I moved on to the fuse. Once I popped the cover off I didn't even need my volt meter to tell this was the issue! The sparks from the loose Allen screw gave it away. Needles to say I tightened it up and everything was perfect in less then 5 min... Its really sad how incompetent insane car audio is I loved how there shop is set up and really had high hole fow there work. They just don't know shit about car audio!it's a shame. I could have thrown a lot of business there way. If you want some good custom car work check out 151 motorsports they also do custom boat work and I love what they have been doing on my car read more