i have to agree with the other positive reviews. i was really surprised at how friendly and helpful…read morethey are. i called the shop to ask about repairs to our 20+ year old milgard windows. Evan took the call, asked a few questions, and offered to head over to our house right away. 20 minutes later he was at the door, and going through all the windows in the house with me. he took the time to show me how to reconnect the balance after they came loose in a couple windows. he answered a lot of questions about our windows, and possible improvements. he even fixed a small part that had broken off, for free, with a part he had on his truck. actually, amazing. i would recommend them just based on this experience.

Excellent, professional, personable. They pointed out to me a mistake they made that I would have…read morenever noticed, quickly and competently replaced that window. That shows honesty and integrity, and I will always recommend this company simply for that. The windows themselves are beautiful, the installation trouble-free.

I've used Stansell Glass twice now, and both experiences were excellent. Their pricing is…read morecompetitive, the service is great, and their workmanship was top-notch. They replaced three large window panes that were fogged up and two patio door panes that were badly scratched, and the results look brand new. The team was easy to work with, professional, reliable, and clearly take pride in their work. It's great to see a stand-up local business that delivers quality and value. Highly recommend them; seriously, these are good, honest, and competent people who work here and deserve every bit of business they get.

Again, yelp to the rescue. We moved into a new home and found that the window above the shower let…read morethe neighbor have a view of our bathroom. Decided on frosted glass of some sort. Went in and spoke to Kathy the receptionist who was ever so helpful and Dan one of the owners. They helped me pick out some glass that would work with smoked on one side and frosted on the other. I tried to see in and it was perfect. They ordered the glass, telling me it might be a few weeks to install since they were booked solid. Not a week later the glass was in and there was a gap in the schedule big enough to let them come and do the work. The installer came, masked and kept social distance. Would recommend them any time.

We installed Milgard windows when our house was built thirty years earlier. The seals on several…read morewindows had broken and they developed an interior fog. At the time of installation the windows had a lifetime warranty. Milgard stood behind the warranty without complaint and repaired the windows in an efficient manner. I am very satisfied with the service their provided.

They are very good at what they do! Very conscientious about doing a great job for you! They do…read moretheir best to get their work done quickly and efficiently but will answer questions you have.

Friendly. Quick. Great results. Communicative. 100%. Custom-made products. I'll be back.read more

After getting shocking quotes from national names and big-box stores to replace a few kitchen…read morewindows, I reached out to a local business, a business that has been installing windows in this area for decades. I knew the windows warranty I wanted and Kell Chuck Glass cut my project cost in half without all of the sales pressure I'd been exposed to by the big guys. Everyone I met was great but a shout out to Teresa, who made the project fun.

I had several contractors provide bids for a complete window and two sliding door replacements. 19…read morereplacements total. All Star Windows became the apparently successful bidder. I liked being able to do business with a local business to Olympia, WA. The Owner, Wade, and crew were amazing. I requested a quick walk thru pre-install. On installation day the team was on time, provided good good feedback, and were very accommodating. Care was taken for my home and was left clean post install and the installation was top notch. I am happy to have done business with this contractor.

So far, so good. I called them, we made an appointment, they measured four windows for…read morereplacement. Very friendly and knowledgeable. I received a detailed quote from them within a week. I'm waiting for a second bid from Capital Glass before I commit to the window replacements.

We called our project "The Window From Hell." It was a HUGE trapezoid window up high in a 2-story…read moreliving room, and it needed to be replaced after its seal failed. I got bids, and was the most impressed with Danny L at Signature Windows. We had a tight deadline because the home was going on the market and access to the window, especially in the rain, was really challenging. Meeting the deadline, and the safety of the installers, were non-negotiable. Danny came out the very next day to measure the Window From Hell and, not only did he give me the best price, but his company was the only one that had all the scaffolding equipment readily available at no extra charge. The window arrived sooner than expected, and installation was quickly scheduled to meet the deadline. Then we hit a snag: some epic rain made the cedar roof too slippery for safe conditions. Brent and his crew of expert (and very brave) installers rigged up a safe way to haul this brand-new Mother of ALL Windows up to the second floor and install it using very long ladders, secure scaffolding, and harnesses. I think we had 4 or 5 installers for this job. It took all day to get the old Window From Hell out and the new Mother of All Windows installed. But what a job! Perfect caulk lines, perfect cleaning of the glass, perfect clean-up of the job site, indoors and out. Job done ON TIME, SAFELY, and at an excellent price. If Signature can handle my Window From Hell, I am very confident they can install ordinary double-hung windows that exceed your expectations for quality, price, timeliness, and workmanship. I highly recommend Signature Windows.

Signature always comes through, their products and work is always top notch, yes, they are a…read morepremium service but you get what you pay for, and I really enjoy having great doors and windows to my home.

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

I just had Craig of Chinook Glass, who owns the company and lives right here in Clearwood in Yelm,…read moreWA come and replace a fogged window pane in my bedroom. Craig quoted me a very reasonable price and did a beautiful job. And the BEST part was I didn't have to let him in the Clearwood gate! I highly recommend Chinook Glass for all your window needs. Their number is 253-459-9686. And they serve the South Sound Puget area including Tacoma. Joan Burnette Yelm, WA.