I just reread my 2022 review and I stand by every single word…read more It's March 2026 now and X Out has been coming out quarterly since I moved in. They are extremely responsive to questions and requests for additional services. My house has been virtually bug and rodent free for four years! From the beginning I've had the same technician come out. Isaac is fantastic! He's friendly, professional, and thorough. I love the consistency and reliability. I would absolutely recommend X Out to anyone in need of through, consistent, and reliable service!

Used them before and they originally were great, but then they started to no show for appointments…read moremultiple times due to signing only 1 contract and not 4, and then began openly spamming me nonstop with emails and phone calls. They would schedule appointments without even confirming them with us, upsetting our rental customers, and were difficult to get ahold of to adjust any prescheduled appointments. We then had to deal with TJ. TJ harassed us, calling back to back if I didn't pick up and ignoring our texts asking that he just please text us. When we picked up TJ sounded high, and even referred to me as "dude", while calling me repeatedly despite me declining the call, making think we had an emergency with one of our customers. The owner Heath is trying to come up with excuses, but wasn't on the call. Nobody yelled at TJ. We told TJ to stop calling us repeatedly if we didn't pick up like a jilted ex girlfriend, and to please text us instead. Also, we had signed up for autopay and get about 3,000 emails a day. TJ was especially rude, condescending, and just about the worst person we have ever had to deal with. The fact that Heath is okay with it is telling. Attaching phone records as proof since Heath wants to lie and claim TJ only called us once today.

Orkin (5411 Bandera Rd. Ste. 307, San Antonio Tx 78238 Branch) use to be a great company but they…read morehave gone seriously down hill and I would stay far away from these dishonest and incapable people. They sold me a rodent ridge guard, pest control radian barrier for my attic and something called PC Standard-EOM7. I was misled about what it was I was purchasing. I was led to believe that the pest control chemicals were built into the radiant barrier and I was totally shocked that when the day came to install, they just sprayed bug spray around in my attic and put in cheap insulation barrier. They were suppose to do the entire attic but they missed about 1/4 of the attic but charged me for it anyways. Then no sooner than about an hour after they left, a lot of it fell down, they pushed some overhead ceiling lights out of their spaces and knocked out a panel of insulation from the floor of the ceiling. They came back and "fixed" it. They put the radiant barrier back up. Cleaned up the fallen insulation and tossed it away (ummm...pretty sure that is supposed to be up there), and put the lights back in place. I was then told that I owed them another over $2,000 because they can't do math. I signed a contract for a specific amount, I talked to the manager of the office about it and I paid the contracted amount that was agreed upon. He (James Junious) said that I paid what was agreed upon and he said the matter was closed, I did not owe any extra because I did not agree to the higher price and in fact, they never actually finished the promised job. I was promised the entire attic and that is not what they did. Fast forward several weeks and today, I get a bill in the mail for $2,327.86! I paid the contracted amount in full, I talked to James the day of the job and had this resolved. He told me it was resolved and now he send me a bill?! I tried to call the number provided on the bill and it answers and hangs up without giving me a chance to speak with a person. The job was a hot mess, done very unprofessionally and incomplete. They clearly have incompetent sales people who can't do math. I had a budget and it was where I wanted it to be. Had they been honest about the price or not trying to rip me off after the fact with a bait and switch scam, I would not have agreed to this service, which clearly they could not accomplish correctly. They are bug people, they need to stick to bugs and not try to get into construction. Leave that to the construction companies because they failed miserably. They still have not returned my calls to sort this matter out but I have paid in full and they are harassing me over their error. I am not happy at all with the work done, with the way it has been and is still being handled. I would highly recommend staying far away from Orkin. I will be firing them if I can ever reach them or they call back. Do not do business with them. They are not the credible and good quality company they once were. So disappointed! I have been using Orkin for over 20 years but that is going to be coming to an end as soon as I can get a hold of them.

We were disappointed by the pest control service for several reasons. Firstly, the treatment did…read morenot effectively address the issue--instead of eliminating the pests, it seemed to drive them indoors, worsening the situation. Secondly, we experienced inconvenient and unauthorized charges being deducted from our bank account without receiving proper receipts. When the receipts indicated no charges, we expected that to be reflected in our account, which unfortunately was not the case. Additionally, it appears that Orkin operated under a contract different from the one we agreed upon, with different schedules and payment terms. We did not receive our account number, which prevented us from registering online and accessing essential information. It was only after we called to inquire about the unexpected charges that we realized the worker had not performed the necessary tasks. After canceling the services, we took matters into our own hands, purchasing our own pest control equipment for less than $100. Within a day, we saw significant improvement, including the elimination of most spiders, even a black widow in our garage, and a noticeable reduction in insect sightings inside our home. Don't let them rip you off and fill out your own contract, don't let them write it for you because it's barely noticeable in the copy receipt.

Awesome service, professional, ethical and reasonable. Highly recommend as they stand behind their…read moreword! Used another different company in the past that tried to sell me on expensive services I did not need. Rick doesn't do that! Gives me the confidence to call Five Star whenever I have an issue and know I am getting the best service at a fair price.

The owner met me at a property that I was trying to sell. He was punctual and professional. He…read moreperformed the work quickly and thoroughly and sent my client a bill. Highly Recommend. L. Hood Keller Williams Heritage

Cj came by today and did an initial spraying for some bugs. He did a very thorough job. Came during…read morethe front end of two hour window. Looking forward to seeing them quarterly. Fingers crossed, but so far so good. I will amend the review, if things change, and once I start my quarterly treatments, and Tina was great helping set up my initial treatment schedule.

Joshua knows his job very professional. He's a hard-working guy. He has a very pleasant…read morepersonality. He's a good worker. Kudos for Joshua thank you.

Really enjoyed the service and thoroughness of our home's pest control treatment…read more Dean really knew what he was doing. Our dogs were itching quite a bit and I asked about a flea treatment for the backyard. He said he had been here twice and really doesn't think we have fleas and that it was probably the change in weather and the dogs were shedding. I have inspected our dogs very thoroughly and have found no signs of fleas so I was VERY appreciative of the suggestion by Dean and not just taking another fee from me for a service he didn't think we needed. Very personable and prompt.

I was really impressed and will definitely use Lone Star Pest control in the future. I was looking…read morefor preventative maintenance and Dean was very thorough, explaining things along the way. I am really - really picky and for me to write a good review, the company must be top notch. Answered my call, booked the appointment, showed up on time. Did more than expected. So happy I called him.

Since this company has changed ownership, they no longer value experienced pest control specialists.read more

Always great service when it comes to Bob Jenkins prescription lawn services. I recommend to…read moreanyone. They will continue to have my support for the life and condition of my property either if I'm in my home or not .

Josh was extremely nice and helpful and made sure I knew what to do between visits . The price is…read morealso very cost efficient!

We requested the service that helps overall the house. Josh was very professional. Explained the…read moreprocess and time length that will take to be pest free. The price is reasonable.