The office employees are efficient, courteous and Dr. Cosgrove is compassionate, listens to my…read moreconcerns and takes the necessary steps to improve my health. I am extremely happy with the care given me in a timely manner.

I highly recommend this practice! The doctors are efficient and the staff is always so helpful.read more

Clarity is such wonderful & modern practice full of therapists who care and practice…read moreevidenced-based therapy. Every person you come into contact here are welcoming and warm - cannot recommend Clarity enough!

I'm super grateful for the staff and team at Clarity - they prioritize people above all else and…read moretruly care about the needs of their clients. They believe in hospitality and quality customer service that makes people feel welcomed, seen, and known. Would recommend Clarity to anyone searching for a therapist in the Wilmington area!

Good caring treatment. Rock knows his stuff. He is highly skilled and trained. I highly recommend…read morehim.

I have had 3 visits since April 2026. The front desk was very helpful and courteous. However, the…read moredoctor (Sophia) and technician had the worst bedside manner I've ever encountered from a doctor in my life. The technician asked for me to extend my arm in the air while taking a blood pressure reading. This is not typical or correct. A patient's arm should never be held unsupported up in the air. It should be rested. I said to her " this will surely elevate my blood pressure". Then she stated, "your BP is elevated". you think? The doctor would not listen to my concerns and instead became defensive, sassy, and condescending. I felt dismissed and disrespected throughout the interaction, rather than heard and treated with professionalism and courtesy I would expect from a medical provider.

I Love this place and the service they provide and in 40+ years of being with the VA AND 9…read moredifferent VA Facilities I finally had my first issue (hence the 4 stars) the GI Doc I saw is a glass full kind of person, he knows it all and you can't tell him nothing, I took a genetic blood test and the medication for my stomach was changed from every day to every other day and he told me there is no such thing as genetic testing, I told him the VACCN GI Doc said I was pre-ulcerous stop taking excedrine and only take Tylenol. He said he deals only in facts not fantasy like was making it up, and when I told him my nurse practitioner he said I am the doctor she is a nurse, WTF! I filed a complaint I am sure nothing will happen but my concern has he changed the orders of PA's and Nurses because he is the "Doctor" and put patients at risk in doing so, he is a man stuck with his refusal to always be educated about new and progressive medicine . What more could I say or talk to him about? I deal in fantasy (lying) not facts, send me outside I have lost confidence in GI Department. I love my NPK AND CARE TEAM but GI don't bother

After 2+ years of visiting this VA location, I can fully recommend using the Wilmington VA. I truly…read morehave had great care from all aspects including: primary care (Dr. Collier), psychiatrist (Dr. Shaban), dermatologist (Dr. Gewirtzman) and even the VA Police Officer Josh. I thank you all for the respect and care that you have consistently provided for me over the last couple years. I look forward to my upcoming move but, will miss this care team.

Dr. Koff is conservative and thoughtful with medications prescribed, which is best for overall…read morehealth. He takes the time to take in your entire background and struggles, and he makes his assessment according to research. He's not just some "Pill Doc" who hands out ADHD meds to drug seekers. (No doubt the drug seekers are the ones responsible for bad reviews.) He genuinely wants to help. He has always been pleasant to me, a good listener, and fully discussed my mental health treatment options. Thanks to his careful scrutiny, I am getting back on my feet with ZERO negative side effects. The doctor I saw before moving to Wilmington had me on medication that caused very serious side effects. It is glorious to feel like myself again. See Dr. Koff if you genuinely want help and not just medications to mask your symptoms.

I've been meaning to write this interview for almost a year now....Koff is very intense and had a…read morevery cold, detached and arrogant demeanor. I saw this doc while I was with my wife as she did a travel nursing assignment in Wilmington for several months from ~August to December '15. I had a heck of a time finding an appointment within a decent time period when I arrived in town, and despite the reviews, I knew he had prescribing authority, being an M.D. and all, so I made an appointment anyway. In any other town of decent size, I would've never seen this guy in the first place. I ALWAYS scour reviews for anything important and almost always weed out the duds. This dude was unsurprisingly available. Psychiatrists can be a bit, or a lot, stuffy, and that's fine; this guy has about the coldest demeanor I've seen in a psychiatrist. I've seen about 10 shrinks since I was about 27 (I'm 44), and this guy is the second biggest (I'll leave to imagination) psychiatrist I've seen. The first shrink I ever saw made me feel like a product rather than a human also. I'd say Koff is runner up... Actually, in his initial consultation/"interrogation" I almost walked out, but I was interested in getting meds and that seemed to be something he was adequate at providing. I'm not sure I've had a JOB INTERVIEW as awkward. Arrogant and flip - everything you'd ever want in a mental health practitioner. I decided that in order to see a decent psychiatrist, I would have to travel. Shortly after this visit I went to Durham, NC for an ADHD specialist. She was great and gave me the meds I needed without any riff-raff. Koff also had no personality to speak of; to be fair completely fair though, I can't personally speak to how he might be on his off hours; he may host a mean cocktail party and serve drinks with umbrellas he personally made, and serve as the house comedian, but in office there was nothing redeeming to be found in this person. If you are "stuck" or are living long term in Wilmington, it may be advisable to travel to see a good psychiatrist within a reasonable amount of time, unless you've got "the stomach". I'm now in Albuquerque and am fortunate to have found the BEST psychiatrist I've ever been to (in all "categories"). Good luck to you all in your quest.

Dr Griffin and her team are amazing and I have been so happy with all of the services I have…read morereceived. The team is friendly and always accommodating. Noelle and Shelly are personable and always make me feel like I am their only client! Dr Griffin takes her time to explain everything and the outcomes have been transformational!

It is my understanding that this practice was well esteemed under the former providers. However, I…read morefollowed Dr. Griffin over from her former practice and have been tremendously disappointed. While her personality isn't the warmest or engaging, I can deal with that as long as I am getting my needs addressed. When I switched to Tidal Wellness, I was told that the monthly fee would include having access to the doctor and administration via text or phone after hours. This was especially appealing since the main office phone rarely worked or was answered. This is definitely not as advertised. While you can text, it does not mean you will get a response. And I cannot count how many times the office phone was not functioning. Between the inability to get in touch with staff and the dirty exam table paper that still had the prior patient's imprints on it, I was a bit shocked. In addition, if you believe masks are important during a pandemic (as literally every other medical provider I have been to does), you may want to reconsider. I have never seen the doctor wear one, and her staff are hit or miss (they usually only put one on if you do). However, I continued to give the benefit of the doubt and attributed this to being overwhelmed with the start of a new business. Also, I really did not feel like starting over with someone new, so I continued. I am very active in my medical care and I believe it is important to be proactive. I ask questions and make sure I understand. The final straw came when I requested some simple labs be run. Dr Griffin obliged. However when I get the labs back, only a portion of them were run, but she had added on labs that were unnecessary. I realize I am not a doctor, but because I was the one requesting the labs and it wasn't due to actual symptoms occurring, there was Absolutely no medical basis for her to run these labs. A sidenote... My rheumatologist had run these exact special labs less than 30 days prior and they were completely fine. Now I am trying to battle with my insurance company to get them to pay for the same labs that were done in such a short period of time. There is the potential that I may be stuck with this bill. I have attempted numerous times to reach out to Dr Griffin to professionally and politely discuss this issue. She has avoided me. I stopped in to make an appointment and spoke with Nick. He scheduled me for a Telehealth appointment but then never put it in the system. When I called at the time of my appointment, he admitted his error, but then he responded with " that happens sometimes." Neither he nor Dr Griffin showed any real interest in trying to resolve this situation. I am not one to leave reviews; however, when a patient is paying money out of pocket for services, they should be aware of what they are receiving. And when we are talking about health...we deserve better as patients. I will happily pay the monthly fee for the remainder of this month and for next month. Based on my experiences going into the office, it is clear to me that tidal wellness needs it more than I do. The professionalism of this office is grossly suspect. I would caution anyone to do their research and be very careful when choosing whether or not to make this practice your point of contact for medical care. My recommendation for Dr. Griffin is that she spend some time training on office management. While she may have medical training, business management is clearly lacking. When you choose to run a business, you are choosing all of it.