They responded to me immediately, which I really appreciated because places usually take longer to…read morecommunicate. Their customer service was outstanding -- very friendly, great communication, and they even sent me appointment reminders, which made everything super easy. Booking was very simple, and they left my little dog looking beautiful! She had very long hair and a lot of knots, and they handled everything so well. I highly recommend them!

Robin is fantastic! She bathed and groomed our 5-month-old labradoodle/bernadoodle for the first…read moretime, exactly as we requested and she looks absolutely great! We've had many dogs and have patronized dozens of groomers around the metro area. Robin is by far the best we've experienced and her rates can't be beat, either. Highly recommended!

Our dogs love that we bring them here. They've always been to the groomer, but we get them cleaner…read moreand don't have to leave them for long hours. Also, all the supplies are available for a thorough wash and dry. Affordable!

I just take my doggy in every 4 to 6 weeks to get his nails clipped, always professional polite and…read morereasonable

We have used Playtime Petsitters on four occasions since moving to the Springs. I have over 25…read moreyears of experience hiring petsitters and was fortunate to have the same sitter for 12 of those years, so I'm very familiar with what consistent, reliable care looks like. The good: I was impressed with owner Susan's responsiveness during my initial call. She was friendly, helpful, and walked me through the process. Our meet‑and‑greet was scheduled a couple of weeks out, and the sitter we met was friendly and someone I felt comfortable with. Where things fell short: During our first three‑night trip, I was surprised to see a different person in our home for almost every visit -- four sitters total, only one of whom we had met. This was never communicated to us, and the rotating sitters did not seem familiar with our home or our dogs. Additionally, the time between the evening and morning visits was consistently 12-13 hours, which is longer than we were comfortable with (and documented in their portal notes). Our second and third bookings were short and uneventful, which we appreciated. Unfortunately, our most recent experience was not positive. Our dogs were not walked for the first two days because the assigned sitter reported they were "too sick" to walk them. I'm unsure why someone unable to perform basic duties was sent to our home. When I contacted Susan, she did not recognize my name, address, or dogs, despite having personally cared for them on a previous visit. She did step in to take over the remaining visits, which I appreciated. However, on Sunday -- the day before our return -- she called to say there had been an accident in the house and that it was "messy." She preferred to leave it to "solidify" because it would be easier to clean later. I strongly disagreed and directed her to the cleaning supplies. She was argumentative but said she would return to clean it. We arrived home the next day around 2 p.m. to find feces throughout the house, clearly from the prior morning. It was crusted, smelled like a kennel, and had been tracked everywhere by the dogs. This was despite three additional visits after the accident occurred. Since returning home, I have attempted multiple times to reconnect with Susan to discuss what happened. Communication has been minimal, and the responses I have received have been excuses rather than accountability. Bottom line: This is marketed as a premium service, but our experience did not reflect that. Between the lack of communication, rotating sitters, long gaps between visits, and the unacceptable handling of the most recent incident, the service has not been worth the cost, the stress, or the cleanup afterward. I hope this feedback helps others make an informed decision.

Horrible! They have a few great sitters but do not tell you who will be coming for each of the…read morevisits. The owner Susan has no idea how to handle anxious dogs or follow instructions! I was gone for two days and my anxious pup did not get fed either day that Susan visited. And she lied the second day and told me she had fed her, but when I checked my camera, she definitely did not. I wish I could hire some of the sitters directly because I will never use this business again. I would give zero stars if it was possible.

Great customer service and my tiny toy poodle looks so great after she has her appointment. We…read moresupport veteran owned businesses!

Something has changed and it has gone downhill fast. The owner is rude as hell. He has been rude…read moreand aggressive on Facebook posts in rescue pages as well. They never answer their phone because "If we are on the line, you will get the message that the phone number does not work." WHAT? The OWNER, named Bill is the one who told me that their phone does not answer if they are on another call. It was NOT Comcast. The phones did not answer on several days for the last two weeks. The OWNERS dog was growling and nipping at my dog - no. This is not a review of the groomers, it is a review of THE OWNERS.

Great grooming experience! They were prompt, and my sweet pup came fresh and clean. This store…read moretends to be backed up easily, but the staff is always kind and attentive. Loved the Banfield as well. Wonderful doctors and customer service.

Though the Southgate Rd. Petsmart is closest to my home, I am most familiar with the Petsmart on N…read more Academy near Chapel Hills. Every week I transport adoptable cats and kittens from the no kill cat shelter where I have volunteered for several years, to Petsmart adoption center there. I set up the kennels and kennel cards, and submit photos of the felines for the shelter's social media. The staff is friendly and loyal to our shelter, adopting kitties from us.

If you have cats - !! ASK FOR MERCEDES !! ! She is genuinely SO amazing, I've sampled (so to speak)…read more5 different groomers for my 2 cats, Mercedes being the 5th, and I just pray she never goes anywhere because I want to keep booking with her forever!! I have 2 ragdoll cats, who are both very fluffy but have different types of fluffy fur. Mercedes does an amazing job and is mindful of the different grooming needs for the different fur types of my 2 kitties. She also has some special tools, particularly one for a thick undercoat, that makes a huge difference for my male cat in particular. When they come back inside from being groomed by Mercedes, they looks and feel the best they've ever looked, by far. Though I'm told my cats are well behaved during the actual grooming session, they run and hide from the door. To the point where I was becoming very concerned before finding Mercedes - she's extremely gentle, and is genuinely caring for the animals. She has a very sweet and kind disposition, which brings me a lot of comfort that my kitties have nothing to actually fear. Mercedes is incredibly diligent, the first time I booked with her I felt really bad because the previous groomer I had been using was hardly brushing them at all... so she had a lot of extra work she had to do to compensate for that. But she did it, and she did it well, with a smile on her face. I'm sure she's excellent with dogs too, but specifically if you are a cat person, it's worth waiting for her to get on her schedule. Overall Furry Lands has been great to work with. They're incredibly responsive and very friendly, and they've been super helpful in "emergency" situations for me in the past (ie, coming back from a trip and having a kitty with a big knot in a bad place). They've beeen a great company and I've been very happy with how easy they are to work with.

My dog gets the most perfect Airedale cut every time. They were so sweet to my elderly dog…read more They took lots of time and let my boy rest when he could not stand anymore. They groomed him lying down. They always do a wonderful job.

Marge is the best petsitter I've had. She genuinely cares for my pets and they become part of her…read morefamily. All of my animals (dog, two cats, and rabbit) love her too. My cat is very skittish and Marge was able to befriend him. Hard to do! Definitely make Marge your first choice for pet sitting, as you know you'll get great care. Your pets will thank you.

I am so lucky and overjoyed to find a loving and caring Pet Sitter on an emergency situation…read more Marge sat my 2 Yorker for almost 3 weeks and the care my dog received was outstanding and very exceptional. She was so loving and considerate giving special care for my dogs I highly and strongly recommend her service. I give her 5 Stars for her outstanding care.

My dog, Toby LOVES his one-hour adventure with Maggie. It's probably the nicest, healthiest thing…read morewe can do for Toby and it's well worth the very reasonable rates. I would use this service 7 days a week if I could. Definitely recommending this service to everyone I know with pets.

Maggie is just wonderful - super reliable, communicates really well, always updates me after her…read morevisit regarding how the pups are. We have two older dogs one doesn't really like to walk but when she does she walks really slowly! While our other dog is still active and needs lots of exercise. Maggie is patient and understanding of these opposite needs. We feel fortunate to have found and become a customer of Pawesome Pet Adventures.

Sean H ( located in Stetson Hill's location) has been grooming my pup Chanel over a year now. She…read moreis a little Maltese. Sean H. is the best groomer we have ever had. He is so kind, gentle and his grooming skills are amazing. Chanel always looks absolutely gorgeous after he is done. Thank you Sean H - You are the BEST !!!!

my husband and i walked into the store with our dog at 6pm looking to get a quick wash. We were…read moreimmediately told "we were not allowed too" and when asked why, the female worker said "other people haven't been drying their dogs properly" even tho we brought a jacket for our dog in case she wasn't fully dried off. Mind you, it's a 2 second walk to our vehicle, she is a short haired dog that will take 2 minutes to dry off with towels and blow dryers, and we brought a jacket to bundle her up while walking in and out of the store. We called another location and asked if we were allowed to bring our dog for a wash and the worker sounded like it was the silliest question. He said of course you can wash your dog at wag and wash and has never heard of a customer being turned away for it being "too cold". This experience was extremely uncomfortable and awkward. Seems like she either was just so blatantly lazy or does not care about her job or customer interactions.

Brought my 8 month puppy in, and Christy did such a great job! She took time to talk with me…read morethrough the options, and did exactly what I asked. Also, prices are very reasonable. Will definitely be returning!

I always bring my cat, Noodle here! Nail trims and for when she needs a good grooming. The staff is…read moresuper sweet and I know Noodle will always be taken care of.