Well working late decided to stop by this place. Came by around 10 PM had no problem finding parking so that was a plus. The selection of ice cream was very disappointing. And for that price I could've stopped by the 7-Eleven next-door to pick up the same stuff. The cookies were warm it was nice to see that they had vegan options. I ended up getting a box of six for $10. They stayed soft until the following evening. However $10 for six cookies is a bit extreme. Most likely won't be coming back unless the prices change or the flavor. read more

Oh me oh my! Hands down the best!! Warm soft chewy cookies of all flavors. The cookie sandwiches are amazing too!!

I wanted to try Insomnia Cookies because I LOVE cookies. I especially love a good sugar cookie. When I ordered Insomnia's sugar cookie, I got a 3 inch cookie with no frosting, glaze, or even a dusting of sugar. This cost $2.70. I was extremely disappointed with the taste of the sugar cookie. It was bland and slightly gooey. Try Crumbl Cookies sugar cookie instead or even Perkins. Both have a better sugar cookie than Insomnia. Not a good value for the money. I felt like I was robbed. read more

Insomnia's Price of cookies and hours what stood out the most to me. Cool concept of the cookies a lot flavors to choose from. The cookies were ok not very fresh , not terrible but not as good as other cookie bakery's read more

Where oh where is a zero star option??! I tried ordering cookies for my stepson on his first day of college at University of Denver. I went to the website and asked for them to be delivered at 4:30. I told my son to make sure he was in his dorm room at that time and hours later he texted me and asked why he needed to be there. So, I called the number online which is a toll free customer service line. They gave me some mixed explanation but essentially said they tried to deliver it but didn't have a phone number even though I entered it online. I was assured they would deliver them as soon as the driver got back, so I asked my stepson to make sure he was still in his dorm. Over an hour and a half later he still did not have his cookies so I called again! This time they told me they called the store and that the cookies were currently out on delivery as we spoke. You can imagine my surprise this morning when I woke up to find that they still were never delivered! During all this I emailed customer service and all they have offered me is some free cookies on a future order (which I can assure you there will not be a future order!!) and eventually a $7 credit oh my $15 order. Still no cookies and still no refund. Please do not use this business as this is no way to treat paying customers or people in general. read more

Ordered thru DoorDash and my order never came after they said it was delivered. I reached out to Insomnia Cookies thru their website chat feature and the person stated they would order a redelivery yet my cookies never arrived. read more

10/10 I literally love this company so much and the employees at this location are amazing. I've never tasted cookies as good as theirs. I wish I could have the recipe for their salted caramel cookie, because WOW. I don't even have words for it. Anyway, I got an order from them super late last night (I love the fact they're open so late). They were out of the salted caramel cookies, so I had to wait for them to bake more. I don't even know how long it ended up taking, but I didn't mind waiting at all. I woke up this morning to an email saying they REFUNDED IT??? Like what?! I didn't even complain or ask them to do that, but they just did it to be nice I guess! Literally made my day. Please spend your money at this store. They rock. I live a 5 min walk away, but I'm moving this month. They're going to be the thing I miss most about my current address. read more

If I could give zero stars I would. Waited over ten minutes with only two people in line. That's not even the ice cream on the cookie part. Once we got to the front, the guy at the register (who was stressed out for some unknown reason, I know cookies are complicated...) tells us two other people who were sitting down, no where near the line, were before us...What? Excuse me? Am I missing something? Do people in Colorado do things different than the rest of the world? No wait sorry, it's just a sorry part of town over ran with poor customer service, drunk and high college students, with over priced and sub or food. No thanks, I'll just take my business elsewhere and save my tastebuds for more worthy food eats and people. read more

Cookies are fine, nothing that rocked my world but did hit the craving spot. Found a hair baked into one of my cookies though. Yucky. read more

Insomnia Cookies - Hair baked into my cookie. Ate most of the cookie before I noticed it. - Desserts Near Me - Denver, Colorado

These cookies are delicious! I usually we try not to eat cookies late at night but we're out for the evening so we decided to stop by here on our way home. Both people working were friendly and the cookies were amazing. Next time we need a late night snack will be stopping by here! read more

Omg..... Prefect place to go when u have munchies. Mmmm u pick ur cookies and ice cream for ur very own customized ice cream sandwich. The cookies were nice and warm it was so good. Definitely wanna go back just one more time before I leave !:) read more

Insomnia Cookies - Mint chocolate chip cookie, mint chocolate chip ice cream, white chocolate macadamia nut cookie..... Hit the spot! - Desserts Near Me - Denver, Colorado

We went yesterday and the service was horrible. My husband and I agree we are NEVER going to Insomnia Cookie every, not even in another state. The workers were so rude and degrading I felt like a burden, when it's there job to help you and inform you. Me and my husband pull up and we try to walk in to a (locked) door. 2 guys are standing there looking at me dumbfounded and then one of them finally walked over and when he opened the door and just gave me a blank look and didn't say HELLO or any greeting just stuck his head out of the door with his body in the store like he was hiding. I asked are you guys open because I was confused on his attitude and tone. And he blankly says"we're online only so you can either put in an order online or call us and put it in" and keeps staring as if I was supposed to know this information. I confirm with him that I can't come in and I have to place an order online and he just nods and I walk back to my car and put in an order we end up putting in an online order on the app and funny enough the app ordered at a different store even though it should have shown me the one we were parked in front of. We wait 15-25 minutes for our order and I have to knock (in the freezing cold) 4 times louder each time when I know the guys in the back saw me. Rude as hell. And then he tells me I must have ordered from the other store. We drive to the other store and as I'm outside (very sketchy neighborhood) waiting for the girl inside to answer I'm confronted by a drugged up dude as I keep knocking louder so she can open the door. She hands me my order finally and as we're driving off we realize that she forgot my ice cream sandwich that I paid for and she gave me an icing sandwich. Customer service was horrible shitty and lousy Locations are sketch at night Very bad app and communication skills Never again will I buy from here no matter how good they're stuff is! I hope to be compensated for my experience ! read more

The cookies were all very good. Chocolate ice cream was good. The coffee ice cream did not taste like coffee at all. It tasted more like banana to me. Each of the sandwiches were $6, which is more than I'm used to paying for an ice cream sandwich. No wait to be served. read more

Insomnia Cookies - Red velvet cookie, double chocolate cookie, chocolate ice cream. Peanut butter cookie, double chocolate cookie with coffee ice cream - Desserts Near Me - Denver, Colorado

Meh. I took my teen thereafter her theatre performance. She was super excited but it was definitely a letdown. I agree with the previous review I saw where they mentioned the place appeared dirty. Also, the staff was not even remotely friendly. I told him we had never been there before hoping for recommendations but he more just shrugged and asked what we wanted. We ended up getting a few cookies, they were hot but not very impressive. They tasted kind of like they just plopped them out of a premade package and cooked them. I think we will skip this in the future. read more

Very nice checkout woman! Helped us pick out our cookie and suggested the confetti cookie which was amazing.

Saul was a great help in helping me create a decadent cookie sandwich. He made the experience eating at insomnia cookies a great one! read more

Insomnia Cookies - Desserts Near Me - Denver, Colorado

The cookies were so soft! This place was awesome! We ordered the 6 pack and got a plethora of cookies. My favorite out of the six was the peanut butter cookie. This place was after a long day of work. read more

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Night shift manager that works at the counter needs to learn some manners. The guy that helped us prior couldnt figure out how to scan a digital giftcard. So he asked the short/small manager for help. He came out huffing and rolling his eyes. He has such a nasty attitude. He also couldn't figure out how to scan the giftcard so I handed him cash. After some time he lied and said the register is not processing... He asked how much cash I gave him and what my initial cost was. I got irritated and just grabbed my cookies and left without my receipt and change. What a con. Beware. read more

The guy at the counter was disgustingly rude, he seemed like he was was angry at the world. First, I asked him if I could join the rewards program but didn't realize till after I paid, he said he couldn't help me. I received my extra expensive vegan gluten free cookies and they were not "warm" as advertised. I asked him if he could warm them up for me and he slammed the door of the oven with a smirk on his face. He gave them back to me and they were still not warm. I didn't tell him cause I didn't want to be around his negative energy. If you are goiNg to hire a cookie boy, they should have a smile on their face and be more respectable to customers read more

I'm a foodie with a sweet tooth that tends to stay up and work late. So having a cookie place open late that delivers checks all the boxes. We had the cookie ice cream sandwiches. None of us had any complaints. Would definitely come back. Pros Open late Cons Small place, wouldn't recommend if you want to sit down and eat there read more

Website says they open at noon. Arrived at 1:05pm and the open sign was off and door was locked. We rang the bell and an employee or owner cracked open the door and said "I'm finishing up 3 or 4 more orders so come back in 15 or 20 minutes" and then shut and locked the door. Really disappointed considering we drove 35 minutes to specifically try these cookies. We won't ever know how they taste and that's okay. Unfortunately for this store/company, they will lose a lot of business. Poor management for sure! read more

My boyfriend had brought me home some dessert from here the other night. He said that the guy at the counter was very nice, which we appreciate a lot when buying food! I rate this as three stars because first, our order was messed up, and second, the cookies were good, but not worth the price. He had ordered four cookies: two white chocolate mac and two of the double chocolate mint; we got one chocolate chip chunk, one white chocolate mac, and two of the double chocolate mint. He had also ordered ice cream on the side to make our own ice cream sandwiches at home: mint chip and cookies and cream; we got coffee and cookies and cream... so we bought our own ice cream after he had gotten home. The cookies were good, but not amazing. For the price, I thought it'd be dang good cookies, but it tastes like it's from a grocery store. The ice cream tasted cheap, seems to have a low fat content and high water content, so it's not really creamy. The ice cream from the grocery store we bought tasted fuller than theirs. It'd be better if our order was correct, but I wouldn't go here again. read more

The 1st impression was poor. Employee was giving annoyed & did not want to be there. However I had drove over to try these cookies after so much TikTok hype. Cookies were not half bad. I will try the Broadway location before I commit or never again. read more

Seriously annoyed by this place I ordered online at 11am for a cookie order at 1230pm pick up then at Noon I decided to get another order to pick up since I was going that way. When I ordered I get a call from a guy saying he assumed duplicated I said no I need both then he said well you know this is going to take awhile. Ummm first of all why did it let me put 1230 pick up then??? So I said how long he said at least an hour. I was already on my way so I go kill time. Well the 2 SEPARATE ORDERS were for 2 SEPARATE PLACES and when I got order all the cookies were mixed in together which is annoying I ordered specific kind for each place. You should ask before just boxing however and especially since you made me wait a whole hour. Never ordering here again they were rude when I'm trying to give business and then just throw cookies in. If you can't deliver then don't let your website allow people to place the order!!!!! read more

I've order from here twice, through their app, and it never showed up. It took over an hour before I called the store and they told me the order hasn't been picked up yet and they don't know if it ever will. I canceled and was refunded but got disappointing! Crumbl cookies has always delivered. read more

So I look on Yelp for their range of business to see if my location is in their marked off box, it is. I enter an address again for delivery and it shows the same location 2.5 miles away. They ask for confirmation of address & I continue to place our big order! Get all the way to check out and says delivery address is not in range. SUX. And based on some of these reviews maybe it's best we make our own. Unreliable company. Ugh! read more

Had the white chocolate macadamia and the chocolate chunk cookies, as well as some moose track and strawberry cheesecake ice cream. Everything was so delicious and the cookies were so, so good. Quick service as well. read more

We have no clue how the cookies taste; however, I can say the service was absolutely awful. After struggling to order online, we approached the store front. Note, we understand the locations COVID protocols, and as such, we were fully masked; and more importantly, were happy to order online, we just needed some guidance. Instead of getting guidance, the gentlemen at the door, paid little heed to my wife's request, indicated that it was not his problem, and quickly shut the door... Leaving us cookieless, and feeling as if Insomnia Cookie is more interested in disregarding their customers as opposed to helping them. We will not be returning. read more

Yuuummm! Hot, delicious, gooey cookies...can't go wrong. When I went in, there was only one other person in front of us so there was no wait at all and the guy working was super friendly and helpful. I head the peanut butter cup cookie and it was so good! I love cookies and can't wait to go back (or try the delivery!) read more

Even though I'm about as far from a night owl as you can get,the former twenty year old inside me loves the idea of a place that delivers cookies into the wee hours of the morning. I was craving a peanut butter cookie, so I popped by to give it a shot. Ooey gooey, soft and warm. YUM. I'm a fan. read more

The last three experiences I have had with the Denver location have been absolutely horrible. Most recently (tonight) our order appeared on the tracker to be "baking" for an hour. When we called to check on status, the customer service agent told us the cookies were out for delivery and we were next. Another hour went by. We called and were informed that our order was still at the store and it would be another 65 MINUTES until they would be delivered... On top of that, the customer service rep this time instead just offered to cancel our order instead of do anything to fix it. We could have gone to the store and made cookies from scratch in the two hours we waited just for our order to be cancelled. Not impressed by any means. read more

I love that the cookies are warm. I ordered coffee ice cream and white chocolate macadamia. The ice cream didn't taste like coffee to me and I didnt like that they put coconut shavings in the white chocolate macadamia (just personal preference)but their Snickerdoodle cookie was really good. When we got there, there was no line but shortly got really busy. Definitely were understaffed and the girl helping us was pretty rude, my niece, nephew, and younger brother ordered politely for their selves and she had an attitude telling them "Wait, my computer is not that fast!" Maybe another alternative could have been "Just give me one second." read more

Insomnia Cookies - Desserts Near Me - Denver, Colorado

I recently worked with Kay at the University Blvd location close to DU for a fundraising event. She was amazing to work with and the cookies were an enormous hit with everyone! This store is a wonderful and very supportive part of the DU community with a very yummy product! read more

I got a craving for cookies randomly and decided to give this place a try. Cookies were delicious! Favorite were the walnut chocolate chip and oatmeal raisin. The only thing I would suggest is to pack the mint chocolate cookies by themselves, since the mint flavor tends to overwhelm the other cookies in the box. Will order again and recommend to friends. read more

We loved a cookie sandwich place in San Diego and wanted to find something similar while visiting Denver. The cookies were nice and warm, made into cookie/ice cream sandwiches. Staff was very friendly. They didn't have as many options to choose from but was still very delicious! read more

Insomnia Cookies - Desserts Near Me - Denver, Colorado

Far too difficult of a process to simply order a birthday cookie. After listening to the snarky woman on the other end of the line, I was done. read more

I'm a cookie fanatic and I must say how delicious these cookies are! I ordered a dozen, and picked just about every one, Even got a cookie ice cream sandwich. It was sooooooo good! read more

Insomnia Cookies - Desserts Near Me - Denver, Colorado

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Really cool concept. We came at the perfect time cause right when 8:50pm came a flood of customers came! A bit over priced for cookies and ice cream but the idea behind it and the quality of said items give this joint a 5 star. read more

Insomnia Cookies - Sooooo goood... mint chocolate chip ice cream with M&M cookies #alamdoes - Desserts Near Me - Denver, Colorado

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I'm a little disappointed because I was thinking it would be big soft thick cookies and they weren't. They tasted good but nothing too special. The service wasn't bad but it wasn't good either I wouldn't be in a rush to go back. read more

Asked for cookie dough ice cream and they said they did not have it. When they delivered it, they packed vanilla ice cream with cookie dough pieces specially for me! How innovative! Thanks Insomnia! My heroes of the night. read more