I am visiting my Mom in town, my Mom loves this place. We start walking towards the shop and there's a gal with an insomnia cookies polo smoking a cigarette by the entrance. We r not smokers and don't like being around smoke. She was polite with a delightful demeanor and said she would be right with us. She said 2 of the options we wanted were not available. 'They just got a new shipment & she didn't have time to unload them yet' (yet she had time to smoke a cigarette) She said it would take 6 minutes for the brownies to be done... she was smart enough to give my Moms brownie and ice cream first while we wait for the brownies. I sat there and waited about 10 minutes while she was in the back the whole time.. no update..then a crowd came in and she helped about 6 more people which took another 10 minutes.. Then a lady asked for one of the cookies I asked for which she said was unavailable... but the worker told the lady it would be a 20 minute wait, so after she was finished helping that lady and was on her way to the back, I asked if she could add one for me too. She said 'exchange it with a brownie?' I said 'no, just add it'. She asked me again and I said it again.. seemed like she was trying to get out of doing more work. I waited another 15 minutes & by this time my Mom was finished with her brownie for 10 minutes.. the worker was in the back and two more workers just got there so they were telling each other about the day... she finally came out with my brownies 30 minutes after we had ordered to tell give them to us. I had to remind her I hadn't paid for the cookie yet.. she politely rang me up and gave me the receipts as requested. I really didn't like the lack of communication. Maybe they were short staffed.. I won't be going back there even if my Mom wants to. Bad taste in my moth before I even got a chance to try their product. I'm saving it for when I go home. read more

The best cookies ever! They were out of brownies and I was looking forward to that. Their ice cream is really good and creamy. read more

Insomnia Cookies - Desserts Near Me - Fargo, North Dakota

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Great customer service will go back time and time again. The staff is super chill and great environment

VERY GOOD!! the reese's cookie was amazing and so is their cookie dough ice cream. The cookie was very soft and sweet. read more

Insomnia Cookies - reese's cookie - Desserts Near Me - Fargo, North Dakota

Experienced terrible customer service here. First experience with this business so we were a little unsure as to how to order, after about a minute of looking at our options when the employee (Adonai) snapped at us what do we want, so we started to pick out our cookies for the 1/2 dozen box when he snapped again that those cookies aren't part of the box of 6 we selected, and asked, "can't you read the menu board?" Then, without letting us change our selection now that we've realized our error he just slams our cookies in the box and rings us up, so we aren't even sure how we were charged or why we couldn't pick certain cookies. Very uncomfortable situation over all, cookies were very stale and flavorless. read more

Literally perfection when it comes to cookies‼ From now on anytime i crave a cookie i will be going here‼

First off, I ordered the box of "Super 6" cookies on July 10th, 9:14, I didn't receive them. It's now 10:43 as I'm writing this, and I've tried to contact them multiple times.. no touch what so ever... I'll reconsider ordering here again once I get my refund or my cookies! I'll definitely be heading over to Crumbl Cookie's! read more

This was months ago but placed a delivery order and got a text that the store had no available drivers and there was only one person working. They offered to drop off the order themselves after the store was closed??? I said I can't make you do that, showed up to pick up the order and had the delivery charge removed. Really cool to see someone willing to go above and beyond expectations though. Every time I get an order here it's good. Fairly pricy, but I've never had an order messed up. Just can't be a regular customer due to the price. Otherwise great place, if you've never been I highly recommend! read more

So I'm new to North Dakota and when my cousin recommended trying this place I was confused. Haha insomnia cookies? But I 100% love the concept and the cookies were perfect!!! Warm and soft upon being delivered. And they were delicious! read more

Insomnia Cookies - Cookies - Desserts Near Me - Fargo, North Dakota

My order was ready and waiting and the cookies were delicious! The sweet lady behind the counter was very accommodating!!

If 0 stars was an option that would still be too low. Have ordered delivery three times now and each time it has been over an hour and a half wait! This is after it was a 20 minute expected delivery time. Seriously?? One time they left it on the neighbors driveway, this time they just didn't show up at all. Had to call three times to finally get them delivered! read more

I heard about this place in the news and was dying to go there once they opened. Does Insomnia Cookies live up to they hype? YOU BET IT DOES!!! Their main draw is their cookies which are served warm and fresh; plus there's a big variety like chocolate chunk, peanut butter, snickerdoodle, sugar, etc. But what's that? You don't like cookies? (What on Earth is wrong with you?!) They have plenty of other goodies here too - you can have delicious ice cream, super duper looking brownies and plenty of milk to drink. They are open late (till 3AM) and they deliver too! Well, what are you waiting for? Go down to Insomnia Cookies now! read more

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Warm chocolate chunk cookies with vanilla ice cream, yes please. At least a dozen cookies varieties to pick from in multiple sizes and 6 different kinds of ice cream. Did I also mention the deliver until 3am? This was the perfect ending to a great evening. read more

Insomnia Cookies - Desserts Near Me - Fargo, North Dakota

I'm sure the cookies are good, but we'll never know because this store will not accept cash! Who does that?? I won't be going back.

Every time I visit this place I leave regretting it because of the service. They are just so apathetic...almost angry to have customers. Its beyond me how this business manages to hire people who seem to really dislike other humans. The cookies are good but you pay for that ($16 for two people). This review is after several visits...actually I have yet to have friendly, helpful service. read more

Was really excited to try these. Right on Broadway and a cute storefront. Got the box of classic. They were awful. Some tasted like they weren't thoroughly mixed (baking soda or something like that was evident). The peanut butter chip ones tasted fake. Just not good or special at all. Really wanted these to be good but oh well. read more

Stopped by for late night dessert. Great warm cookies. Ordered a la mode and the staff said I was better off ordering a cookie and ice cream separately, with a scoop on the cookie and a cup of superman ice cream to go. They have great ice cream as well and their superman ice cream really hit the spot. read more

Insomnia Cookies - Desserts Near Me - Fargo, North Dakota

These are the perfect cookies for people who don't know how to make cookies. Nothing special, quite sweet, overpriced.

My husband and I both loved this place - talk about a great idea for a business! I got a chocolate smores cookie which was amazing and gooey and warm and he got "superman" ice cream. He never did tell me what flavor it actually was, but it was extremely brightly colored and he very much enjoyed it. And despite the yelling child rubbing their hands all over the glass protecting the ice cream/cookies, the woman who assisted his was so kind and patient. What a saint! read more

Insomnia Cookies - cookie variety - Desserts Near Me - Fargo, North Dakota

I wanted to support this idea, and even thought to myself how niche it is, but still was excited at the idea of breaking up the work day with ordering cookies! I placed my order online at 1:00 p.m. and selected 2:00 p.m. delivery time. They were delivered at 2:40, and the delivery driver informed me that she had three other deliveries before mine. To be honest, I feel dumb even writing a review and complaining (first world problems, am I right?) but when your business model is about delivering fresh warm cookies...you should be able to do that...right? I really wish I didn't waste my money. The cookies were okay, nothing special. I would recommend the peanut butter chip if you're a peanut butter lover. Note: I also called the corporate line to voice a complaint and they offered me a 10% discount. Better than nothing! And if you do run into this problem, I learned that you can call 1-877-63-cookie if you decide that it's taking too long and you need to cancel. I honestly couldn't find a phone number to even check on my order, so apparently that's their only phone number. read more

If you're looking for a delicious sugar rush you've found the right place. Had a big witch with frosting. It was so good but couldn't finish it so I'd definitely recommend splitting something with a friend. Prompt friendly service. Perhaps a bit over priced. But still a tasty experience. read more

Insomnia Cookies - Desserts Near Me - Fargo, North Dakota

Fun place to go for a treat. We got a couple boxes of cookies and they lasted the entire trip. We will be back!!

My husband loves this place! And I thought it was quite good as well. It's definitely a load of sugar but if you're up for it, it's delicious! The large cookie sandwich is diabetes waiting to happen (although my husband loved it) but I got the one small cookie with ice cream and it was perfect! read more

Order the mint chocolate chip cookies!!! They're the stuff dreams are made off!! Super fresh and soft right out of the oven even at 11pm!!!

I thought they were open until 3am but when I went to check out in the UberEats app it said they were closed Very inconvenient

I have parked in front of this store a handful of times over the last couple months. The handicap spot here is easy for me to load and unload. From here I go somewhere for lunch. Have never gone inside Insomnia. Today while loading in my pickup an employee came out and handed me two warm fresh-baked pumpkin cookies for free. They were delicious. She said, "I see you park here all of the time but you never come in. Have these." I am usually not a cookie or sweets fan, but I will for sure be stopping here and buying something for the ride home next time. That type of customer service and welcoming deserves everyone's business. That made my day. #smallthings read more

I stopped into this place today to try the cookie sandwich which was amazing! Yes it was a little pricey but the ice cream was good quality and they give you a lot of ice cream. The cookies are warm and super yummy. service was fast and friendly, I will probably bring my nieces and nephews here next time I visit. read more

Decided, despite the negative reviews, to give it a try. The cookies, brownies and ice cream are just ok. Nothing special to write home about. I'm kind of sad over this because I was hoping for more. read more

Cookies were ok, a little over cooked but I suppose it depends how you like them. Very poor customer service. We were first in line and there was a line beyond the door and the older gentleman working didn't acknowledge anyone that was there. He then after a good 5-10 minutes asked what we wanted. Never apologized for the wait. We said thank you and he didn't reply, not even a smile. read more

Husband went to get cookies during Covid to try to support a business. He asked how business was and the person said if he could stop being interrupted by walk in traffic he'd be able to get more done for his deliveries. Only reason he was there in person (and masked) was because he was picking up dinner from a local restaurant and wanted to leave a big tip for the workers. read more

Terrible cookies and overpriced as well. Do not go here unless you want to be treated like trash and overpay for crappy food. Will never go here again and I suggest anyone who wants to eat good food does not as well. read more

Stopped in to get a dozen cookies on a Saturday afternoon on the way to a family gathering. The man working behind the counter would only sell us 2 cookies because he was running low. Disappointing for a first visit. A bakery should be able to provide a dozen cookies or even offer a wait time. read more

I can't believe it. I'm posting a bad comment about ice cream! How can you screw up ice cream? Specifically, Insomnia Cookies' Pecan Praline. The sugary and overly sweet vanilla ice cream base was smooth and creamy. It was so sweet that it was impossible to enjoy any additional toppings or even imagine any sweet toppings being added. For the first time in my life I couldn't eat ice cream. Moreover, the first two bites only revealed several crunchy, sickly sweet balls of I still don't know what. I did encounter one broken off piece of pecan coated in more crunchy sugar. I couldn't go on as nausea started to roll over me. I put the ice cream in a strainer to try to figure out the toppings. In the entire pint I found about 1/4 cup of crusty balls and a piece of pecan. $12.95 BUT delivered hella quick to my apartment. Maybe next time I'll get chocolate sans toppings. read more

Insomnia Cookies - Desserts Near Me - Fargo, North Dakota

Really? Really. Attention drunk college students, keep a tube of Pillsbury cookie dough in the fridge for those late night munchies. $1.50 for a basic cookie at this joint and they taste just like they were rolled out of a refrigerated tube, placed on a cookie sheet and popped in the oven. Ugh read more

Insomnia cookies is a great idea in theory. However, these cookies weren't very special. They had basic flavors such as chocolate chip and peanut butter. Maybe if there were a toffee, frosting or something unique I'd have the urge to go back. The cookies just tasted like I made them at home myself. They were rather expensive but at least they were very warm and melty. You could buy overpriced milk with them as well. The man taking the order seemed very bitter. He maintained a frown the entire time. If you're starting a fresh business you must have good help. Overall, eh. read more

Cookies for all. Great selection of cookies, deluxe cookie packages and ice cream treats. I wish the were open earlier on Saturday and Sunday. read more

This place is nice and convenient, located just a half a block from my place. Cookies are good, a little overpriced though. Great ice cream selections as well! read more

Awesome place to go! Very tasty cookies, and a great staff with amazing customer service skills!! And they deliver cookies, ice cream and milk until 3AM Daily?!?! read more

It took an hour and a half for the order to arrive. I was missing an ice cream sandwich. I called corporate since there is no phone number, and they argued that I didn't order an ice cream sandwich. The 1 item they had correct was fairly decent. I would opt to buy from somewhere else next time. I basically paid $14 for a mediocre Cooke. read more

Will never go back.. from them messing up our order multiple times, to the delivery driver being super rude! Never again