Went expecting something special...not a thing...ordered 3 brownies only boxed two and charged us for 3. Wanted a special red velvet brownie advertised but they were out. Brownies were dry and almost tasteless. Go somewhere else. read more

Never been here won't be back. Regular size cookies for $2.50 each?!!! Absolutely not worth it! Did find anything special about them at all; I really don't understand the hype. Is it because they are warm? $15 for 6 average tasting cookies $15!!!!!! I honestly think I'm in the wrong business. Because I'm sure I can make better cookies way cheaper. read more

Terrible customer service. Delivery service in not existent. Waited an extra hour for my order. They ended up having doordash deliver it. They are a complete mess at this store. read more

Vegan cookies!!! I stopped by this place after having Chipotle for dinner, out of curiosity. I was delighted to see they had some vegan options. I ordered a birthday cake, double chocolate chunk and chocolate chunk cookie, vegan of course. I was expecting them all to be very similar with that typical cloyingly sweet nondescript commercial cookie flavor. Much to my surprise, they each had their own unique character, with the right balance of sweetness for a cookie. They were an absolute pleasure to eat. Actually, when I got back to my hotel room, they were so good, I ate all 3. Whoopsie. Hahaha! Not complaining. My only complaint is that all the cookies are not vegan. There is no need to use animal products when the vegan cookies are just as delicious and ethically superior to the non-vegan ones. Definitely will come back here next time I'm in Springfield. read more

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Well after movie night on Friday we decided that fresh baked cookies and brownies sounded spectacular. Especially if we didn't have to bake them and could simply enjoy them. And my daughter, being the genius that she is, located Insomnia. We enjoyed 2 movies so it was after 1 a.m. but this cookie shop did have the nerve to name themselves Insomnia cookies so off we went. Since it's a cookie shop of course there's milk and there's also ice cream. We purchased chocolate chunk cookies, a gluten-free chocolate chip cookie and a brownie. The brownie was the best. One thing about Insomnia that I actually couldn't stand is that it's cashless. But something else that I love in addition to the brownies is the fact that they acknowledge military veterans with special pricing. Thank you Insomnia! read more

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The mini Chocolate Chip cookies were not too shabby. I also tried a few bites of the chocolate chip brownie but after running around the block like Wiley E Coyote with a rocket strapped to my back I decided it had just a little too much sugar for my taste. The winner winner chicken dinner for me is their peanut butter cookies. Both the chip and peanut butter cup cookies were outstanding, with enough flavor to send me into orbit but not so much sugar that I couldn't come back down again. read more

Insomnia Cookies - Desserts Near Me - Springfield, Missouri

The staff is very nice! The freshness is ZERO ... thought i ordered a brownie and ice cream instead got a concrete cinder block... ice cream was nice thou read more

My sister and I made a late night snack run and it was absolutely epic!!! She got a classic vanilla cookie ice cream sandwich and I got a cookie dough ice cream with chocolate drizzle and fancy sprinkles. Insomnia Cookies is literally one of my happy places:) I highly recommend them if you have a sweet tooth!!! read more

Cookies ($20/6 cookies were delivered cold. The idea of it is better than the reality. read more

Insomnia Cookies - a half eaten cookie and half eaten cookie - Desserts Near Me - Springfield, Missouri

I ordered a brownie with 2 scoops of ice cream and a extra scoops and what i got was not even a scoops of ice cream with no brownie hardly for 20 bucks crazy price for nothing never will I order from there again and then called for help and the girl on the phone lied to me basically read more

Dear Anti Sleep Cookie, It has been two years since my last cookie...sleep has still avoided me. The devil is in the cookie and I can't get away. If anyone knows a cookie exorcist please let me know. My day awake are fleeting and I don't know how much longer I can last. RIC (REST IN COOKIE) Clancy read more

Insomnia Cookies - Creepy Cookie - Desserts Near Me - Springfield, Missouri

I love to pop in here and grab a cookie after classes, they are card only which is unfortunate, but not a huge deal. Staff are always friendly and fast getting my dessert! read more

Door dashed numerous times. Great cookies! Expensive! But convenient and definitely satisfy late night sweet tooth.

The cookies are fantastic and the service is great, it is a little on the expensive side, but I think it's worth it. Would recommend highly.

Their cookies and ice cream are so good, but they keep closing extremely early and inconsistently with the hours posted everywhere. please stick to your hours or change them. it's not very insomniac of you to go home early :( read more

I love this place It has the best cookies I go there when I'm sad or up or stressed or even happy but it always make my day a little brighter read more

Do Not Spend Your Money Here. I had to choose a star to post this review my experience deserves -minus stars! I went to the Insomnia Cookies located at 108 Kimborough street in Springfield, Missouri. By her look (Erin) upon arrival, I was already uneasy feeling that I came into the wrong place. After placing my order the counter person flung the box of cookies at me. I was so shocked that she behaved in such a manner, I requested a refund of which she refused stating that she could not refund my money. She then ran to the back and called the police stating that I was threating. I called the police also because I wanted a full refund, the dispatch officer who took my call asked me to step outside, as she could hear Erin yelling at me over the phone. I went outside and the counter lady locked the door behind me. Two officers came to the location badge #1574 and #2026 and one of the officers began to ask me for my name, DOB, and SSN. I asked why my SSN was needed and he said he was, "doing an investigation, and he wanted to identify me." Puzzled by the term "investigation" I refused stating that I just wanted a refund please. I also asked if there were other African Americans in the area and one officer stated a little. The same counter person gave the refund receipt to the officer of which the officer stated that if I ever come back to this Insomnia Cookie location I would be considered a trespasser, arrested, and placed in prison (yes the irate officer stated prison). I am an African American educated person! I could not help feeling that if I would have made another move the officers that responded would have used force to arrest me. Ferguson, Missouri was just the tip of the iceberg. If your are the minority and just want the Insomnia Cookie experience please go to another state. Pass go and please DO NOT STOP HERE! read more

So delicious! Employees are delightful! it's my favorite gift to send to people that I appreciate!

The cookies were ok. Nothing special. Kind of like Otis Spunkmeyer. If you dont bake it is perfect. Price is not bad when you go during a soecial. We got 5 for $5. Staff was not very friendly. read more

Insomnia Cookies - Desserts Near Me - Springfield, Missouri

I love cookies. They are much better than cake and pie. Very convenient. You can eat them with your hands. There's an unlimited variety. They can be portioned easily. Eating two or three is socially acceptable. Try that with cake or pie. You'll be labeled a pig pretty quickly. Best of all they are portable. If you have a shirt pocket or purse drop one in for later. You can't do that with pie. All that to say I know cookies. These were not the best I've ever eaten but they're pretty darn good. Nice texture and flavor. The variety is somewhat limited but I take it they change it around regularly. If I lived here it would make the cookie stop list. read more

Saw this place and had to try. Amazing cookies at 10pm, probably even better at 2am. Snickerdoodle, yes. White Chocolate Macadamia, oh yes. Peanut Butter, close your eyes good. read more

Insomnia Cookies - Desserts Near Me - Springfield, Missouri

I ordered insomnia cookies for my niece. They were supposed to be delivered to a residence hall on MSU's campus. The delivery driver texted me and said they did not know where they were supposed to go. The app said they were delivered but they were not. I called the store. They said they would get another order out. That order did not make it, either (I called the residence hall to follow up). BEWARE! They use 3rd party drivers who do not care about service. My niece did not get her birthday surprise and I wasted money for a product I did not get. Very disappointed in the service! read more

This place is Awesome!!! We were looking for some dessert before heading back to our hotel, as we are in town for my daughter's wedding. I did a quick check on Yelp and it being almost 10pm I didn't think we would have much of a choice in finding a sweet treat. I came across Insomnia Cookies and decided to go knowing my husband wouldn't say no because he's a little bit of a Cookie Monster. Just walking in to the store you are smacked in the face with the wonderful aroma of fresh baked cookies!! My husband acted like a kid on Christmas Morning; He was so excited!! We ordered the 4+4 which was 4 classic cookies and 4 deluxe and a loaded brownie. The Salted Carmel cookie is definitely our favorite, but also my husband loved both the classic peanut butter and the deluxe peanut butter cookies. The brownie was nice and chocolaty and yummy as well. This place is in the perfect spot being downtown right near the college. Props to the owner for making delicious cookies and picking the perfect spot to make a lot of money!!! This place would definitely do well in California near any and all of our numerous colleges!! We have been in town for a week and we went 2 times spending over $40 each time. I'm taking some home with me on the plane tomorrow!! Thanks Insomnia Cookies, see you next time we come for a visit!!! read more

now i normally love me an insomnia cookie, but lately i've noticed that none of the workers are wearing gloves. at least, the ones i see aren't wearing gloves. and today i was biting into my last cookie, and there it was. a hair. i wish i could've gotten a picture, but, yikes. read more

Yo ngl THEM COOKIES SLAP!!!!!! See I be eating plant based & they got the vegan options & they on point. Birthday cake & double chocolate be goin nutty. Wish they had a peanut butter one on the vegan side but it's all goodie baby. One day they get that poppin cause ima spend on it no cap read more

Took the kids here as a treat. Everyone enjoyed! A little pricey for cookies but fresh and good.

Man I LOVE LOVE LOVE this place!! The chocolate chip is my fav. Service is...unique, but quick and typically I catch them pulling cookies hot out of the oven! A bit pricey, but a wonderful little treat. read more

Here is the recap: Smores cookie lacked flavor and way too gooey oatmeal raisin - okay White chocolate macadamia coconut - not much flavor again Staff member coming in from break as we were leaving was very nice and thanked us for coming in. Cookies were warm But....... 3 cookies and a water $8.00 .... WHAT???? read more

I didn't know that I always wanted a place like this to exist until I drove past it one day. I told my husband about it, and for our anniversary he ordered me half a dozen for delivery! There were chocolate chip cookies, sugar, snickerdoodle, peanut butter, and the seasonal cranberry orange oatmeal. Every single cookie was amazing, fresh, and tasted home made! No artificial sweeteners like I now find in grocery store cookie dough. This place is perfect when you're really craving that homemade cookie, but you don't want to make an entire batch. Thank you so much for existing! I love that they're open until 3 am, I'll be making use of that. read more

Insomnia Cookies - Desserts Near Me - Springfield, Missouri

Good cookies, terrible customer service! I ordered cookies for a surprise delivery for my husband 24 hours in advance. They were not delivered at 12:30 when they were supposed to be, nor did anyone notify me about the late delivery. I called the store around 1:05 and they told me they ran out of cookies the night before and were waiting on them to come out of the oven, and would be delivered "in a few minutes". I said no problem and asked if they could add a bottle of milk to my order. They said No! I was shocked! I said, "Really? You can't add a bottle of milk to my order?" The kid on the phone checked with someone else who also said no. I asked him if they thought this was good customer service. He said, "We ran out of cookies." I let him know that the right thing to do would be to simply call the customer to let them know that, or at least add a bottle of milk to the order! Sheesh! I won't order from them again. read more

They are good cookies, but they are very proud of them, because they are not cheap by no means. You can almost go into a diabetic coma with how sweet some of them are, but they are very good, just very pricey. Will be back again I'm sure. read more

At 11:00 am, I ordered $45 worth of cookies to be delivered at noon. The jerks still haven't delivered my cookies & it is an hour later. I told everyone we would have cookies at noon but NOPE! Poor service should be penalized. From now on, I will order from Chick-fil-a. They have cookies on hand & they are cheaper. Goodbye, Insomnia Cookies! P.S. Last time I came in I tipped $5...but you will see me no more! Lousy service! P.P.S. The cookies were cold. read more

My fiancé and I fell asleep on the sofa at 8 and woke up at 11 craving cookies and didn't want the hassle of fresh warm cookies. So instead we went to Insomnia and had cookies that tasted like they were baked by our grandmothers. Love this place. read more

I like this place well enough, but it's basically for people who don't know how to use an oven. The cookies are good, but unremarkable. A trip to the store, for the same price as one trip here, could keep you in the same quality of cookies for a week. It costs more than I want to pay for standard cookies. Now, I know not everyone will feel this way. It's open late and it delivers. These are cookies for the "too high to bake crowd." Plus, it's always full of people so it's fun if you actually go there. It's good for a way to end the night if you're downtown. I feel the same way about the overpriced and horribly sloppy and substandard donuts at Hurt's. In both instances, you're paying more for convenience over actual quality. Still, they're not bad cookies. I'm sure I'll be there again, just not very often. read more

I love cookies, all kinds of cookies, I like em all. So when I heard that Insomnia was coming to Springfield I was stoked. Unfortunately their cookies are average at best. I tried their snickerdoodle, sugar and peanut butter cookies. All of those are classic cookies that a place that specializes in cookies should have amazing versions of. Unfortunately that isn't the case here. Their cookies while fresh did not make me want to take another bite and another and another. With all three I was good after one bite. Too bad!! read more

First time ever ordering...waited 2 hours and, after seeing that I had already been charged for the order, I finally called (which was actually an 800# and not the local store) and was told there was still 2 people ahead of me. The customer service rep I spoke to over the phone acted annoyed when I told her I wanted to cancel my order. She did and then told me that it was going to take 3-5 business days to reimburse my account. She then told me that she was sending me an email with a coupon for free cookies. When I read the email, it was for 6 cookies but requires you to purchase something before you can redeem it (dumb) and is also for delivery only. Probably won't use it...and if I do---I will make sure that I order 3-4 hours in advance. Highly dissatisfied! read more

Love, love, love the cookies. However I don't love the price. The cookies are sinfully good, but due to the cost I try to stay away. Key word try . It's a good treat for a special outting with my daughter. One other thing that I don't like is that there is a minum purchase required to pay with a debit card. I rarely have cash and so then I have to buy more than I really want just so I can pay. Cookies are great! Cookie Monster himself would be very impressed. Broke, but impresses. read more

The cookies here are amazing. A bit pricey but well worth it!! You wont be disappointed.

Cookies were very good but a little pricey. I also enjoyed some strawberry cheesecake ice cream... So yummy

Cookies were very fresh and delicious but they were pretty pricey and the big bummer was the service. The people that were helping me weren't very friendly and seemed like they were just wanting to get off work. read more