I just had my hallway done by Mike's daughter Sabrina and Brian and once again they did an…read moreexcellent job. We have used them several times and their service and installment are always excellent. June 2026 Wayne M. West Babylon

I have a crazy schedule but got off of work early one day and was able to speak with Mike about…read moresome new flooring that would be good for heavy dog traffic. He showed me some options while another gentleman gave me a book to take home and told me to go online and try the flooring in my room online. I called on a Friday to inform them I would be off the following Saturday I was told to call Saturday morning and Bob would be able to help me. I called & Bob came over and took the measurements with no pre-appointment I was able to go back to the store and get some large sample boards and take them home and see how they looked in the lighting in my house awesome customer service by all the staff. Starting in August 24, 2023 Mike called me back with a price for the work I needed done. Him & his staff Sabrina & Bob were absolutely awesome. Fortunately & unfortunately for me when Sabrina & crew came by to lay the floor down my subflooring was rotted & when I asked about the kitchen I was told my dishwasher was placed under the subfloor & if the floor was put in & the dishwasher failed or needed to be replaced (which I was planning on) the floor, countertops & cabinets would have to be ripped out. Wait! What?! Dayum! Wasn't expecting that. Because of their honesty & integrity I later found out that The back room was improperly installed on a wooden deck that is rotting and sinking into the ground so now my back room has to be demolished and rebuilt! UGHH!! And to think all because I wanted a new floor. Soooooo! Now all these months later I'm still figuring out what needs to be remodeled & what actually can be remodeled. Not having fun yet. But I'm grateful for A-1 Carpets help with giving me a contractor's number & working with my crazy work schedule. I would recommend them in a heartbeat. 3-27-2022

They are very helpful In assisting you in the store and came in with a good price. They also have a…read morenice selection of all types of flooring. The installation guys (Bill & his crew) were great. They explained everything throughout the process and did a great job. Definitely would use them again

I stopped here today looking for an area rug. They sell carpeting, area rugs and tiles…read more We were greeted right away by a happy, friendly person. He directed us to the area rugs and briefly described each section. He then returned to the front of the store and we were greeted by Cory, the owner. We asked some questions about a particular rug and he answered all of them. The prices are reasonable and we are considering making a purchase. I would recommend this store. The staff is super friendly and helpful.

UPDATE II: having had an exceptional experience with our…read moresalesperson, Nick Giberti, when looking to install laminate flooring in my daughter's new home, we contacted him again when looking to have carpeting installed in a basement Office/playroom and a sunroom......as was our experience with Nick the first go around, he came through with flying colors once again, this time......in coming to the house to measure and to give us an estimate, he discovered that he basement floor had asbestos tiling on the floor that needed to be removed priro to the installation of the carpet.....what we thought was going to be an insurmountable hurdle, Nick took it all in stride and recommended an asbestos abatement company that came in two days later and did a fabulous job at removing all of teh asbestos tiles at a most reasonable price......the floor is now all ready for the carpet installation.......once again, Nick Giberti came through and clearly went beyond your customary salesperson......

The two installers were great. Everyone else was an embarrassment…read more Let me start with the only positive: the two young guys who actually installed the carpet worked hard, efficiently, and did a fantastic job. They showed up, got it done, and were genuinely excellent. This review is not about them. Everyone else at Empire Today? An absolute disaster from start to finish. Strike 1 -- The sales rep. He called and asked if he could come early for the in-home consultation. I said no -- I was on a work Zoom call. He showed up 15 minutes early anyway. You called. I said no. You came anyway. That's the level of respect Empire Today has for your time right out of the gate. Strike 2 -- Installation day (Saturday). Per their own policy, they're supposed to call the morning of with a time window. No call. I called their call center around 9:30 AM, who called the installer -- voicemail. Called the dispatcher -- voicemail. "Someone will get back to you in an hour." Two to three hours later, still nothing. Finally a manager calls with the explanation: "unforeseen circumstances." No. That's not what happened. I was a contractor. I understand actual unforeseen circumstances -- a guy gets hurt, a truck breaks down, a job hits a hidden problem. I get it. Things happen. But that's not what this was. You overbooked your crew on a job that was too big for the time window, and my Saturday paid the price for your scheduling failure. Own it. I asked them to send another crew -- "we don't have one available." I asked for a discount -- "we can't do that." Meanwhile, if I had been unavailable, I'd have been hit with a 25% cancellation fee. But Empire Today can blow up your whole day with zero accountability. They offered to reschedule to Easter Sunday. I said absolutely not -- I'm spending Easter with my family, and frankly, your installers should be spending it with theirs too. The fact that Empire Today would even suggest that tells you everything about how they value people -- customers and employees. Strike 3 -- The reschedule (Tuesday). I took a full day off work. Again, no 8 AM call with a time window -- their own policy, ignored again. Same dispatcher runaround. Same non-answers. The installers finally showed up at 5:45 PM. The grand finale. After all of it -- two days blown, hours on the phone, a Saturday and a full vacation day gone -- the manager agreed to credit my card $50 as compensation. That $50 has never shown up (ts been almost a month). To summarize: I paid in full, blew two days, spent hours chasing people who wouldn't pick up their phones, got stood up on a Saturday, was offered Easter Sunday as a make-good, fought to get someone through my door before dark on a Tuesday, and was promised a $50 credit that never materialized. The carpet looks great. The two installers deserve a raise and an apology for being sent in at 5:45 PM. Empire Today as an organization deserves worse than one star -- but Google won't let me go lower.

George is very competent and friendly and did an excellent job stretching our basement carpet. We…read morewould highly recommend him.

I would give CARPET PHARMACY 10 STARS!!!!!! My bedroom…read morecarpet was in desperate need of being stretched. It was full of waves and bumps. I was lucky enough to find CARPET PHARMACY /GEORGE. A quick response, on time, and fair price. Fantastic repair job. I would recommend CARPET PHARMACY in a minute!!!! George is your guy for sure.

My parents needed to replace the wall-wall carpeting in their house and I was concerned because I…read morevisit them often, for love and to support them in their elder years, and am chemically sensitive to new carpet (and the glue). I worked in a building where a new carpet was installed and would get a headache every time I entered that room. I had to stay out of it for a whole year! My parents agreed to look for a no-VOC carpet and Tony and the team at Father, Sons & Daughters worked closely with my family to source and install a new carpet which both contains no VOCs and was installed in a manner with the least toxicity from the glue. They answered my questions by phone and were very helpful when I visited the store to get more info. I would highly recommend the team at F,S & D! The carpet looks great, and no headaches!

I had already bought laminate flooring from a big box store and was looking for an installer…read more Though Father, Sons, & Daughters Floor Covering only installs their own products, I greatly appreciated the call back letting me know. We're renovating our house and are finding that people in the home improvement industry are swamped and don't always call back, so wanted to write a quick review for those that do. Cheers!

We've been working with Class for years at our home in Seaford. They've done our kitchen, bathroom,…read morewood floor refinishing, carpeting, painting, moldings, and a number of other projects along the way. What we appreciate most is that they stand behind their work. If anything ever needs attention, they come back and take care of it. Kevin, Robert, Wilson and the whole team have always been easy to work with and have consistently gone above and beyond for us. Very happy with everything they've done and would gladly recommend them to anyone looking for quality remodeling work.

Excellent job installing carpet on three sets of stairs at my home. Everything was installed…read morequickly with a great end result. They also have very fair prices. I would definitely recommend checking them out if you're in the market.

Carol and Nancy were amazing to work with! They helped us make the right choice for our project…read more Prices were reasonable and we are so happy with the result!

Nancy is extremely knowledgeable and a true pleasure to work with. As an architect and a…read moreconstruction manager, I deal with so many different vendors so you learn very quickly who knows and cares and who doesn't know or care. Nancy and Carol hit the mark 100% spot on ‼

Quick response time, very courteous owner. Cares about his…read morework. Called him for one commercial office carpet cleaning. Did such a great job had him come back to do do All of the offices. Highly recommend reasonable pricing..

dog soiled my couch they showed up fast were clean and efficient. Got the job done no odor left…read morebehind. would use them again 100%

They installed wall to wall carpeting 4 years ago it has since loosened and has ripples I called 3x…read moreasking for this to be fixed, I said I would pay they gave me run around that they are busy working on "a big church project" meanwhile when I called anonymously for installation they had plenty of time... needless to say I called other carpet companies who said this shouldn't happen and it was installed improperly and they should back their work. I paid another company to fix this issue. Tried to keep it local but customer service has changed over the years. Sad

Just had carpet installed this morning. from picking out the carpet to having it installed it was…read morequick and easy! I picked out the carpet I wanted, it was in stock and ready to in installed on the day I asked, installation was done in under 2 hours and looks great! Pricing was excellent too.