Very disappointed during my visit with my friend. The staff was not friendly especially the front…read moredesk. The lady at front was not knowledgeable with some of the basic questions I asked.

I stopped to visit a friend's mom during the day and was disappointed in what I saw. I, too am…read morelooking for a community for my loved one and felt this was a good opportunity to see a community without a tour. Everything about the community felt off. The front desk receptionist was cold and looked like she didn't want to be there at all. She wasn't engaging with us and had an attitude. This was a first bad impression. Then I witnessed the caregivers on their cell phones and residents not engaged and looking bored. I had the chance to see what was served for lunch before we left and left disappointed in what I saw. I will not take the time to tour this community.

Brookdale has been purchased and is now called "Inspirations of Northbrook." So far, things seem…read moregood. Other than the new sign, everything else seems the same so far. I've noticed they have increased the variety of activities for the residents, offering more lectures than before. The food seems equally good and the service has been excellent. As things continue to evolve, I'll write a new, updated review.

I'm not sure why this place has only 1 star? I have visited an elderly relative here 3 times,…read moreincluding having a nice meal in the cafe with them and also getting a salad and pizza to go. This looks like an amazing retirement home/independent living place. It's a Christian facility, as evidenced by the portraits of Jesus displayed, but I think all would be welcome. I'm not religious and didn't feel unwelcome. There is a beautiful fitness center here, and an indoor pool. Plus a beauty shop, little store, and a medical office that looked like an Immediate Care type place, and I saw that it was open during every visit. My relative has been here for over a decade and loves it. Her independent living apartment is cute, safe, comfortable. The halls are quiet. The elevators work. It smells good, like a hotel. Everyone looked really chill and happy. Plenty of free parking and nice landscaping. My relative is currently in staying in the Brandel nursing facility for rehab for a few weeks, and it's nice to be on the same campus as that service. She's in good hands! Thanks, Covenant!

My mom has had a very positive experience living at Covenant Living of Northbrook. The staff has…read morehelped us as a family move mom through her various stages and level of need. This was absolutely the best living solution for my mom at this stage of her life, and I highly recommend it to others!

Outstanding facility and superior care. We give Brookdale Prospect Heights our highest…read morerecommendation. After a couple of hospital stays and a week at a facility in the city we took our mother for sub-acute rehab at Brookdale Prospect Heights, where she received impressively conscientious attention and care. Our family liked the facility and its staff so much that our mother is now living in one of their assisted living apartments. She likes Brookdale a great deal. The staff is warm and friendly, and she's impressed with its many activities and services for its patients. We feel both confident and secure that she's in excellent hands. Decisions like this one are far from easy. Most importantly, our mother is happy there. Again, highest recommendation.

From the owner: Discover the perfect blend of comfort and specialized care at Dimensions Living Prospect Heights…read more Located near Chicago with scenic views of the Rob Roy Golf Course, our continuum of care community offers assisted living, memory care, rehabilitation, and skilled nursing services all on-site. Transitioning to different levels of care is seamless and worry-free. Experience the peace of mind you and your loved ones deserve at Dimensions Living Prospect Heights.

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

Best Home Care agency on the North Shore! The owner, Charmaine, has one of the biggest hearts in…read morethe industry. She cares so deeply for her those her team serves and for her caregivers as individuals. Over the past ten years her agency has consistently provided excellent home care as well as care inside of facilities. The dedication of her caregiving team has been amazing during the pandemic, constantly adjusting and adapting to meet the changing needs of the families. I highly recommend talking with Always Best Care North Shore if your loved one needs some additional support to maintain their independence and provide you peace of mind!

From the owner: Always Best Care provides seniors and their families with the expertise and care for their needs…read more We help people with specific needs maintain a safe, independent, and dignified lifestyle with in-home care, senior community referral services, and special care services.

Father was placed here for about 2 months to recover from a hip surgery and other procedures to…read moreimprove circulation and healing... and It's a decent facility as far as these go. Room is larger than most hospital rooms and has a nice setup with a mini-fridge like a pretty large dorm for 2 people. Dad was chillin like a villain. Food is better than the local hospitals or the crappy Citadel and their level of care was good to my Dad... he like most of Boomers... was annoy af most of the time and they handled it well Note: their idea of PT is not as solid as an outpatient therapy location... dont expect that level of service.

My mother was in Hospice at Brandel till about a week ago due to her passing. I would like to point…read moreout that during her stay that the majority of the staff showed a great deal of care and empathy so she could feel comfortable in her final days. Almost all those who cared for her when I was present did so in a very professional manner upon my observation. Overall I feel it is an excellent facility though I do have a few questions. I noticed that there are not any cameras there. One morning when I arrived earlier than usual and there was a situation I found alarming in my mother's room so I approached the only staff I saw present at the time to alert her. The staff member did not seem happy that I pointed what I saw out and was belligerent. I wanted to report this yet when I tried I was told that the staff member said I invaded her personal space which I didn't and that there were witnesses. Actually though I never invaded her space and since her and I were the only ones in the room I don't see how there could have been witnesses. Saying this though highlights the fact that if there were cameras it would allow those in charge to see what really happened. Safety inside and outside of facilities like this is important for many reasons.

IV used elder works or something very similar in another state . They really didn't help me with my…read moreneeds . I was told to call and I could possibly get a microwave, and possibly a small couch. They had both peices but for some reason I couldn't have them . sorry I don't remember the reason why. I just relocated in this state and everyone really thought this place would definitely help me. So I'm hoping what I'm reading you help with permanent housing? IV been homeless for almost 3years . I was staying at one point with my son but that just wasn't working out. But I need permanent stable housing. I'm on fixed income and I'm disabled woman 64yrs old with a small fully registered service animal.hopeing this time elder works can help me this time.

In life you never want to think that you will need a service like this, however it came time for us…read moreto find a Memory Care facility for my Mom. I asked on a Palatine Facebook page if anyone knew how to find a place and I was directed to this service. Upon getting in contact with them, they were kind and compassionate during such an awful time in our lives. They provided me with five top notch places to look into. They followed up even after we secured a place. I would highly recommend this service to anyone that needs some assistance in locating a facility like this. Thank God for a service like this.

My mother is a resident here. Today she had a meeting with a psychiatric nurse. The nurse said she…read morewas competent and able to make her own decisions. She submitted a report saying the same. I was there at the end of the meeting. 3 hours later the director of the whole place, Jack Kropp, called me and said IF I REMOVED MY MOTHER FROM THEIR FACILITY, I WOULD BE ARRESTED. I don't believe I ever met this man or talked to him. I have no plans to take my mother anywhere. I've been visiting my mom there the last few months 3-4 times a week, bringing her food, she has a gluten allergy and the menu is often not agreeable for her. I've taken her to the Randhurst TJ Maxx when she was feeling better and it was warm enough out for her. She is doing well and improving. Everyone at this place is wonderful, the staff are friendly, helpful, attentive. I have no idea why this guy felt the need to call me.