My sister Sandra moved into Chestnut Square at The Glen in August of 2023. We had done quite a bit…read moreof research and looked at three or four other communities in the region that were nice, but we ultimately chose Chestnut for a variety of reasons. First and foremost were the staff and residents. They were all some of the warmest and friendliest people I've ever met. Not only were they warm and friendly but extremely helpful and very competent, as well as accommodating. The food was excellent, and the entire building was very clean, well-maintained, and quite attractive. There was plenty of programming and amenities both at Chestnut Square, as well as a short walk away in The Glen Town Center. Just across the street is a beautiful natural area with paved paths, a lake, shops, and plenty of places to explore. During her time at Chestnut Square, Sandra made many close friends and even developed a wonderful, close, and fulfilling romantic relationship with another resident who lived down the hall. The most important thing, however, was the dedication the staff had toward the happiness and fulfillment of all the residents. It really showed how happy everyone was in the community. Pretty amazing! When Sandra's health declined and she needed more assistance, Chestnut Square was able to provide additional on-site support through its phenomenal sister affiliate, Partners in Healthcare. The caregivers from Partners treated her and her loved ones like they were their own family. This was all available in Sandra's original apartment with a very thoughtful aging-in-place model, so she wouldn't need to transfer to another floor or facility. The care was exceptional, providing her with warmth, dignity, and respect. It comes as no surprise that Chestnut Square (a non-profit organization) is driven by their dedication to residents as well as staff--who all seem to really enjoy working there. Our entire experience with Chestnut Square was wonderful and provided the whole family with tremendous peace of mind!

I have lived at Chestnut Square at the Glen for four years. The residents and staff make up a…read morecaring community. Helpful and actively supporting each resident. I am so glad i chose to move her when i did. I have progressed to needing a walker and 12hrs a day private caregivers. Both are accommodated enthusiastically here. I know that this residential community has extended my life actively. The activity calendar offers something for mind, body, and spirit every day. Location is the best with shopping and medical care within a mile or two. The decor and residential suburban settings is superb. As is the residence itself. If you need it come join our club. This is the place!!!

Beautiful apartments, Great food, wonderful and healpful staff, great activities, and great social…read morerelationships with people our own age with similar problems and needs. It was the best decision my husband and I made when we came here. We have since needed and are using the Memory Care unit (Canvas) which has greatly satisfied our need, since my husband now has dementia and I can just cross the street to visit him. It also is in an area with shopping, entertainment and dining is easily accessible. I feel moving here will add years to my life.

Best decision we ever made. Great facilities and the staff, without exception, is friendly, caring,…read moreand competent. You can be involved 24/7 or stay as independent as you wish. Food exceptional for an institution like this. Care Center and Assisted Living are considered top notch though do not have any experience there. Would recommend the Vi to anyone in strongest terms.

My Mother Mary G, just passed away on March 31st 2026. She was at the Arlington Heights IL…read more facility for about 6 months. The entire staff there are the most loving & caring individuals. The Nurses, Caregivers, Activity coordinators, especially Kristi, Issac and the kitchen Staff all the way down to the laundry gals & the maintenance man Alex. I wish I could name them all. They take such good care of their residents, They get to know the families by first name. Kept me updated at all times. They helped me have a better understanding of Dementia and the behaviors that come with it. Gisela and her staff deserve a metal, they are all so compassionate. The last few months she was in hospice (Suncrest Hospice) Red contacted me weekly and her hospice nurse Gloria are the best of the best. Gloria took such good care of her. Dressing her up so pretty, lipstick and little color on her cheeks. The day she died she looked so beautiful, you never would have known she was 96 years old. She went very peacefully and I know deep down she appreciated each and everyone of you at the Waverly by making the end of her life so wonderful. Thank you, Susan S

My mom moved in April 2025. Staff is very friendly and keeps family members well informed on any…read moreconcerns family has. They make the resident and family feel very welcome. A pleasant atmosphere, very relaxing to the residents. My mom is very happy here. Once a month they host a family dinner or event and all management are there- take the time to talk to family members.

This is not the type of environment I will NOT LET my parents live it's not welcoming it feels like…read morea concentration camp where residents are just a number and not people The Care is very poor because the caregivers are overworked and treated poorly. The management is like a segment off of mean girls. They only care about gossip and dictating things that are unnecessary like bringing out the water before the silverware, not the resident sitting in their own filthy mess this place claims to have free will for their residence, but that's far from the truth. They can't choose to lay down if they want to if they're hurting a nurse will literally come and look at them and say they're fine. They can't even hang art on their walls or hallway walls because, the executive director doesn't like how it looks if that's their home and they pay BIG MONEY THEN WHATS THE issue It's really more about what she wants .the only time the place is clean properly is when its about to be a tour for a potential residence to move in or when the big bosses are coming . but on any given day if there's not a tour or if no one important is coming, the place smells like pee and poop and everything in between maintenance People are more concerned about what others are doing then fixing things around the community They are part of gossip and drama as well everyone here is walking on eggshells the executive Director may be good for business BUT She's not good for creating a happy enjoyable environment, where people can actually enjoy their job and work properly I mean when you're hearing what you do wrong every second who can .She creates a dictatorship of things that she likes and she wants without considering the enjoyment of the residence.I'm really surprised she's in that position because nothing about her is welcoming towards her employees or the residence I've seen girls cry due to poor treatment I've heard all kinds of things working here about nurses allegedly overmedicating residence and them tripping falling i've seen things with my own eyes that she should be more concerned about, but claims to be worried about safety, but there's people walking around blind with no assistance and no glasses. There's people walking around with no shoes on there's people leaning falling out their chairs there's people sitting in their feces. There's people with snot dripping out of their nose for hours and no assistance if you call the maintenance person for a spill, it takes an hour then they come with an attitude and she's aware of it. she's only worried about the drama

My dad was here for several months and my family and I were very pleased with the care he received…read moreat Northbrook Inn. The staff was caring and professional. He received the appropriate amount of attention. Everyone was kind and supportive of my family. My dad enjoyed the food and the activities when he was able to participate. I would recommend this place if you are in the position of needing care for a family member.

My mom has been at The Laurel for about 3 months. We researched other memory care facilities and…read moreThe Laurel has by far exceeded my expectations. The building floor plan is set up for the dementia Alzheimer mindset. Many walk, but they can't get lost, because all paths lead to the main common area. This gives residents comfort. I am glad this is a care facility that does not use agencies. Each staff member treats residents for where they are at in the disease process. I normally have all guards up, but when I walk in there, they are genuine, and make you feel like you are part of their family. This has brought great comfort to my father, me, and my sister for the care of our mother. We learned so much from the director, asst director, front receptionist, and if you do not know what the definition of empathy is, go observe The Laurel's staff. The staff gives it their all and by watching them, it has made it easier for my family to accept the disease my mom is going through and how to find her in her world and be a part of her life in this horrible disease. They have functional and non-functional activities, and the patience the staff has, is beyond. We all sleep well at night knowing she is in the best care possible. Everyday is different with Alz/Dementia, and they tweak everything to each resident's day. Who are my favorites, every single worker there is, they go with the flow and monitor each resident behaviors and health, and address any issues fast. Everything they do, they try, if it doesn't work they try something else, and they let me know, and I am able to participate to help. They keep the family notified. The facility is so clean, cozy, and most importantly simple and safe! Because sundowning is a big part of their day, they have a psych that works with this part of the disease to find the right meds. I used to come in with my head down, bc I knew how mom was at home, but they do not judge, and they honestly look at the good parts. They have support groups there that help the families cope and accept what is ahead. Because my mom is high functioning, they use her strengths and she helps others which gives her self-esteem and a sense of purpose, and all staff works with my mom to keep her busy, satisfied, and I am not gonna lie, mom has her rough days, but every staff member makes her feel she is loved and needed. The Laurel has helped my family deal, accept, and participate in mom's care with the best guidance. As the disease is awful and accelerates, we sometimes are upset this happened to her, and question faith at times, but then I am reminded of the Laurel and its staff, and believe that was God intervening got her there. Honorable mentions, Teri, Rochelle, Abbie, Cayla, Lisette, Eric, George, Liz, Tracy, and every single staff I did not mention. Thank you Laurel, thank you!!!!

I love everything about The Laurel of Vernon Hills Memory Care, except for one thing…read more Let me start by saying that this was the fourth care community for mom. She was in an assisted living home in Florida in 2016 and I moved her back to the Chicago area in 2018 to another assisted living home. Two years in, Covid hit and she as well as all the others who were living in care homes were very isolated, so my husband and I moved her to our home. She was with us for a year when it became clear that we were in over our heads. I moved her to what I thought was a lovely assisted living with higher functioning dementia residents but after six months, when it was obvious that she required more care, and they were planning to raise her rates twenty percent, it was time to move again. I could not trust that they wouldn't do that again in another six months, and I had to be careful with her resources. I knew I had to get it right as I never planned to move her again. So I visited six communities before I was lucky enough to find The Laurel. I loved the first phone call with Carol. She was so efficient, caring, down to earth and accommodating, I felt comfortable. When I first met with her, my heart melted when she told me my mom would be loved there. So true. I loved my first visit there seeing the beautiful décor and thoughtful display cases. It was a pleasure seeing residents engaged in activities with plenty of staff there for assistance. I loved that when I arrived with my mom, there was the adorable Amy to greet her and just take over while my family and I moved her things to her room. I loved that Darresha, from housekeeping was in her room to label and hang up all her clothes. And that her pictures were hung were hung by Eric, all so helpful for families under the stress of moving day. I loved that she was busy with activities and was never left in her room to sit and do nothing. I loved that whenever I visited her, she would say how lucky she was to live there because everyone was so nice. And we have Julie Stoneburner, Executive Director, to thank for hiring only the best people. I loved the support groups that Carol organized, which is where I learned about Suncrest Hospice. I knew that when the time came, she would be in good hands. I am grateful for everything that the staff did for her up until her final moments. The only thing I didn't like were the curtains! That is the only thing I can think of to whine about. And I am laughing at myself while whining!

I have partnered with Sedgebrook for a few years now and I am so happy to say they are some of the…read morebest people to work with. Very informative, patient and always there to support. I would definitely recommend their services over any other organization.

I would give zero stars if it allowed me to. My aunt was there at Radford Green for 21 days…read moreexactly. In those 21 days she was showered ONCE and that was in the last day and ONLY after my cousin complained to the head of the operation. They helped brush her teeth ONE TIME and one time only. My aunt came home with bruises and no explanation as to how she received them. While I was visiting, I called the nurse to question them on why my aunts foot was so swollen it was cracking, and in the 2 hours I was there NO ONE came to her room. Then today, A MONTH after she has been home, they received a bill. Not only was my aunt neglected but then they have the nerve to try to scheme additional moneys from them. DO NOT SEND YOUR LOVED ONES HERE IF YOU CARE FOR THEIR SAFETY!!!!!!

My parents lived there for about a year before the pandemic and it was such a wonderful…read moreenvironment. The staff/teams were so loving, and the ability to walk indoors to meals and Mass was a real gift. The specific apartment was spacious (we had a 2 bedroom) and although it wasn't fancy it was very nice and we were able to enhance it with so many items from my parents home. The ability to move across care levels (my parents were in independent but needed nursing at times) was also really helpful. Their faith based orientation was obvious and comforting, across all staff (office), priests, music director and even some brief interactions with the CEO.

I've worked in this facility. And honestly this facility is great! There are many families that are…read morenice, and the staff is nice as well.

Over priced. Average quality at independent living. Nice facility. Most employees are helpful.read more

This is a wonderful and lavish retirement residence. Many people compare it to a resort. It goes…read morewithout saying that it's quite expensive, but well worth it. The staff and other residents of Mather Place gifted my grandmother a truly happy and comfortable last few years of her life. My entire family agrees that she lived some of the best years of her life here, if not the best. She also made some of the most cherished friendships of her life here. She was never shy in expressing that. My grandmother was never lonely, confused, or felt taken for granted for while living here. Respect for the elderly is unfortunately hard to come by in retirement homes I'm beginning to learn, which makes me even happier that Mather exists. I'm grateful for Mather Place because I know she passed away with a full heart despite any physical discomfort she experienced. I simply wish that all retirement communities were as respectful, diverse, and proactive as Mather is. Thank you so much for all you've offered to my grandmother and our family.