The pictures on their website are totally misleading, it does not look like that. It's a very…read morecramped, small and smelly hole in the wall. Seems like there is no air circulation/ventilation to remove the smell of the chemicals used on prior customers. The "receptionist" dude acts like what I imagine a pimp would be like. He is rude and does not keep his promise of calling you with a cancellation or appointment. He also asks you first where you live, before he tells you how much the service is. I feel sorry for Becky, who is really a great stylist, to be saddled with him running her business. She could do much better without this guy running the show. I won't be going back solely because of him.

This salon needs a lot of work. Poor service, overcharges me and the receptionist dude has issues,…read morewho also gives the worst customer service as well. I have had two friends stop going there due to the male receptionist and his treatment towards his clients. I would steer clear of this salon, for it is just a clustered business who likes to scam and disrespect their clients.

I had my first appointment at Salon Bacco today. Definitely not my last visit. This place is…read moreamazing. Rachel colored and cut my hair. I can't say enough good things about her and the salon. This place is amazing!

I cannot recommend this salon enough! As a blonde, I've had a few experiences that were less than…read moregreat. We just relocated to the Louisville area, and I booked an appointment here for the first time with Rachel. She did an AMAZING job! I highly recommend this salon, especially for blondes looking for someone great!

After going to the same hairdresser for 30 years, I was honestly nervous about finding a new salon…read more When he retired, I struggled for a while trying to find someone I could truly trust with my hair -- until I found Salon 20/20 From the moment I walked in, I felt welcomed and cared for. The team took the time to listen, understand my hair history, and deliver results that exceeded my expectations. The quality of their work is absolutely top notch, and the attention to detail truly shows. Hands-down, I will be coming here for the next 30 years if they're still around! If you're looking for a salon that combines professionalism, skill, and a genuinely great experience, you must try Salon 20/20

I went in July 1 2025 for hair & makeup for my much anticipated first ever maternity photo shoot!!…read moreHannah was my stylist. My makeup was 10/10. Highly recommended. However, I am absolutely heart broken to say my hair was not done well and not HOW I ASKED it to be done. When I made the appointment, I asked for heat rollers to be used because even though my hair curls & holds fine at home, when I get my hair professionally curled it never holds. THE OWNER REPLIED TO MY GOOGLE REVIEW SAYING MOST SALONS DON'T HAVE HEAT ROLLERS. I WAS TOLD BOTH TIMES I CALLED THAT HANNAH WOULD BE REMINDED TO BRING IN HEAR ROLLERS. SO NOT ONLY WAS I LIED TO, BUT THE OWNER COULDN'T EVEN BE EMPATHETIC AND APOLOGETIC BUT INSTEAD BLAMED ME FOR NOT ADVOCATING BETTER FOR MYSELF. The morning of my appointment, I called again to remind them to ask Hannah to BRING IN heat rollers to use on my hair. I requested them a third time when I got to the salon for my appointment. Hannah shrugged it off, saying she believed the "velcro rollers" would only give me volume and not curl and that she would curl my hair with a curler & pin it for a few minutes to let it set. I trusted the professional, but I should have stood up for myself and insisted on using heat rollers. Within 30 minutes of leaving the salon, the curls were gone. I was absolutely devastated. This maternity photo shoot is obviously a huge deal, once in a lifetime thing, and I just spent $155 (tip included) for great makeup and flat, straight hair. I was so disappointed that my requests were not met. My appointment was scheduled to be three hours long, but it only took two hours if that gives you any idea how much shorter "pinning my hair" took than the heat roller method would have taken. I rushed to Ulta, seeking some sort of last minute option as I was absolutely heart broken that I had just spent so much time & money on my hair that was an absolute fair for such an important event. Ulta curled my hair for $30 and those curls lasted for most of the photo shoot. They also wondered why the salon wouldn't do what I requested and even said heat rollers is the tried and true method that worked for our mothers and grandmothers, having no idea what Hannah meant by "velcro rollers that don't curl your hair." Anyways, I made the best of the photo shoot (which was cheaper than the hair & makeup) but having to drive in 3 hours & out 3 more hours and spend hundreds of dollars and take off work etc etc I would have liked to have gotten the hair style I asked THREE TIMES for. Great salon, great makeup, etc but fine hair'd girlies whose hair may not hold a curl super well beware Photo is my hair within 30 minutes of leaving the salon.

I had been searching for a new salon for a few weeks and finally bit the bullet. I haven't had a…read morehaircut in about a year so it was really bad. Samantha was wonderful. She took her time and made sure multiple times we both understood what I wanted. I will definitely be returning.

No, they overcharged me by $83.85. I have left 25 messages. I went over there and still no result…read morenobody has called me.

My husband made an appointment for a Haircut as we've struggled to find a place he can go, locally,…read morethat does both a good job and does so in a professional manner. Jeannie's is a really lovely little Salon. She's got a very Spa-like Courtyard that is just gorgeous and a her bespoke shop is quite lush. She got my Hubs in and out fast, which was nice, and offered us some local advice, which was appreciated. She's really a nice gal and if I needed my hair did, I'd definitely consider her... Unfortunately, I can't give 5 stars because my hubs was not impressed with his cut. And upon getting home we realized it was a bit uneven. Now, if he'd spoken up there I'm sure she would have and could have fixed it, but, he didn't. All and all, I'd say, this is a Salon, not a Barber Shop, so you can take what little criticism I have with a grain of salt. Jeannie is sweet and so is her salon!

Took 2 trips and $120 for me to end up in my bathroom trying to fix the mess she made. I showed…read moreher pictures of exactly what I wanted - a simple shoulder-length lob - and she screwed my hair up horribly. I suppose if you don't want anything stylish and love some Jesus music while you get your hair cut this is the place for you.

My hair has never looked so good. Staff is amazing at what they do. Clean and relaxing.read more

This is such a cool salon with a fun decor and the most talented hairstylists. I've been a client…read moreof Emilee's for many years and would follow her around the state if necessary. Their prices are very reasonable and you walk out feeling pampered and beautiful. Sweet location in the heart of JTown.

Unprofessional and disappointing experiences at Salon Louie…read more I really tried to give this place a fair chance, but after multiple visits, I'm done. The first time I went, the stylist was smart-mouthed and didn't do what I asked for. I decided to give them a second chance, booked my next appointment online, even took a screenshot of the confirmation, and took time off work -- only to show up and be told I wasn't on the schedule. I missed work and still didn't get my hair done. My daughter also went there once and asked for permanent hair color. They told her they only use permanent color on clients with gray hair, and gave her demi-permanent color instead -- not what she asked for at all. Between the attitude, lack of professionalism, and poor communication, this salon has lost our business for good.

Love٫ love٫love this place! I have been there 4 times mow and Courtney Nichols was my Stylist!…read more She was very professional and did an amazing job each time! She knows her stuff! I love the design of this place and they really make very relaxed and pamper you like a queen! HIGHLY RECOMMEND THIS PLACE!! Also٫they are pretty reasonable!

For many years I've had my curls cut here. The friendly…read moreladies, Pam and Cindy "great stylist" make this place the best. Over the years I've changed my style a few times and each time I've been given a great cut. I buy their styling products, helpful finding the right one. Can't forget the comp java. All within a casual trendy setting. FYI closed Monday's. I'm a morning customer, open at 9. not sure of close time. Myself I always call ahead for appointment. walk in welcome. Good value.

I've been a customer for 20 years and I've never been disappointed. The atmosphere is relaxed and…read morethe quality of Cindy's work is outstanding. Highly recommended!