Received bills after the equipment was returned. I called and was sent to 6 different agents over…read more40 minutes later and 3 of the agents acted like they didn't know the equipment was returned it's clearly written in the system. Terrible service and company. Also they called me the morning after my mom passed away to set up a pick up time for her hospice bed. No condolences were given, terrible healthcare company.

They bombard you with sales calls, filling up your voicemail with recorded messages. They bombard…read moreyour email inbox with reminders to reorder supplies. Detailed invoices are very difficult to get, so you don't know what they are billing you for. They bill your credit card automatically with little notice.

No one answers the phone! I'm told that my wait time is less than 4 Minutes but I've waited for…read moreover an hour. Please don't blame Covid. It's July 7, 2021. I left my number for a call back on July 5. It's two days later. Nothing.

I've been using Royal Medical Supply for several years now for my CPAP supplies and have always…read morefound them very easy to work with with friendly staff that helped me with questions I had with mask fit, etc. They recently added this location in Oaks and appears to be their new main location. The Pottstown location still exists but evidently doesn't carry as many supplies anymore. The new location was nice. When you walk in, there is a lobby with a receptionist who will assist you. Since all I needed was refill supplies, she looked up my info and retrieved the supplies for me. Once I confirmed everything looked correct, she bagged up my items and sent me on my way. Great customer service over the years and no billing issues. No complaints from me!

Friendly staff, quality devices. I like that all of their medical devices are made in the US right…read morehere in phoenixville.

Great local pharmacy - Friendly service. No waiting for staff to help you like in some of the…read moreother chain stores. Been going there for 33 years now.

I have used Gateway for years. Recently retired, my insurance asked me if I would rather use the…read more"mail in" mega company that all the insurers are pushing these days "Save me some money" said they (and I'm sure there is additional $ for them too.) I politely refused stating I would rather support my local pharmacy. I have had nothing but good experiences with them. Good service, kind, calm, and supportive staff- especially important in these isolation times.

Got an electric wheelchair for brother in law. Customer service person Sean was Great. Very…read moreknowledgeable about there products and the chair itself. Highly recommended for anyone needing this type of equipment, they also have other types of equipment for home.

Staff was great but store itself was slightly more expensive than I anticipated. Bought two raised…read moretoilet seats. The one was perfect, the other didn't fit. I tried to return it within a month of purchase and was told I couldn't due to the nature of the product. $80 down the drain. Left a very sour taste in my mouth and probably wouldn't use again because of it. During a pandemic it's important to be good to your customers actually exceptional, I think they fell short.

In Touch Med Supply stopped taking my insurance without giving us notice. My son was running low on…read morehis ostomy supplies and they did absolutely nothing to help. Proceed with caution.

Fantastic customer service. Fast shipping, knowledgeable staff. Highly recommended!read more

I just purchased a disability minivan from Mobility Works in Norristown, PA…read more My salesman, or should I say my HERO, was John Frank. I had a very limited budget, a Long list if needs, and was running out of time. I KNEW I was looking for that "Needle in a Haystack". Well, John found it for me! I had been searching for quite a while. I constantly on the internet and was in contact with so many people looking for a van. The BEST thing I ever did was when I finally contacted Mobility Works! The staff was always kind and helpful when i would call. If John was out and i left a message, he ALWAYS returned my call. John DILIGENTLY searched for and found vehicles for me to consider. (I kept turning them down because I felt that, while nice and a good value, they were just not quite right for my needs.) He never gave up and encouraged me not to lose hope. Long story short, John found that perfect vehicle that fit my needs and my budget! It is everything I needed and wanted and then some!! He even delivered the vehicle to my home! I cannot begin to express how GRATEFUL I will ALWAYS be to John & Mobility Works of Norristown, PA. If you need a Vehicle, trust me, John Frank is your man!

I needed information concerning wheelchair vans because my 87-year-old disabled mother suffered an…read moreankle fracture that has rendered her unable to crawl into and out of her car. General Manager Tim Liebig spent around ninety minutes with me providing an immense amount of very helpful information I could present to my sisters and my mom. He even went so far as to test drive Mom's car and do some research concerning its potential value as a trade-in. A wheelchair van is a significant financial investment, and Mom is not ready to take the plunge yet; but I thought I should let consumers know what a positive experience I had at MobilityWorks in Norristown.

Very happy with their service! The logistics of delivery & reminders to charge the scooter made it…read morea good experience.

From the owner: Welcome to Valley Forge Casino Mobility On Wheels: Mobility On Wheels on site scooter rental…read morerental location inside Valley Forge Casino Resort is located in King of Prussia, Pennsylvania. -Rent three-wheel electric scooters and manual wheelchairs that are comfortable and reliable. -Scooters and Wheelchairs are available for pick-up and drop off 24/7 at the VF Casino Resort's Valet Desk. Medical equipment offered by Valley Forge Mobility On Wheels is impeccably maintained, fully charged and thoroughly inspected for your safety and enjoyment. If your mobility scooter breaks down, get it replaced immediately by simply contacting the front desk. Mobility Scooter Accessories are available at no extra charge including holders for canes, double canes, forearm crutches, crutches, walkers, oxygen bottles, quad canes, and oxygen concentrators. Power wheelchairs and other medical supplies may be requested and reserved in advance by casino, hotel and resort guests.