Jose Vidrios has been my go to for years. It's been so long I can't remember, but I'm thinking at least 10 years. Working with Jose is seamless. He literally finds me anything I need and deals with any questions I have and does it with gratitude, kindness and efficiency. The loyalty is earned. I've shopped him and he is never beaten. We really appreciate our relationship with Jose. I recommend requesting him and letting him guide you. read more

DO NOT USE THIS COMPANY. I was with this company for almost 10yrs and they, particularly Tricia C., royally screwed me over the past 6 months, almost costing me my California home insurance policy. In a time when insurance companies are trying to cancel home insurance policies left and right, you want a agent on your side who knows the ins and outs of binding the correct policies and helping you work through any issues while mitigating the cost of your premium. Tricia's (and Inzone's) ineptitude when it comes to knowing what policies they are able to bind for a person is staggering. She tried binding a new insurance policy for me that was canceled not 2 months into a 12 month term, because she wrote it incorrectly. This then caused Mercury to audit my home insurance policy. Tricia was not only unhelpful when explaining the process to me, but she was also incredibly unresponsive. I followed up with her multiple times over the course of a few months with NO response. This caused a notice of cancelation which I was only able to overturn by working directly with my insurance company and cutting Tricia out entirely. When the underwriter would come back with questions Tricia NEVER relayed those to me. I had to deal with it all directly and with no guidance. Every time I called Tricia's line or even the company general line no one answered. I couldn't leave a message because their voicemail wasn't set up. I even emailed the general help line to try and speak with a supervisor or literally anyone else at the company to get guidance about my situation and never heard back. The 1 time in 6 months that I was able to get Tricia on the phone not only was she unhelpful in finding a resolution to my situation but she was incredibly condescending and rude. It was clear they wanted me to lose my policy so I'd have to bind a new one at a higher premium with shittier coverage and they could take the commission. If there's anything that goes wrong or is not normal about your insurance, you can bet these people will have no clue how to help you. read more

Sun Choe was really helpful when we just wanted some information to make decisions on.

Trevor has been handling my property insurance for many years now. He is reliable, resourceful and readily available whenever needed. Thank you Trevor for the wonderful service you've provided. read more

I received a letter from dmv for vehicle registration cancellation notice . Erika at inszone got to work right away .She very professionally diagnosed what the problem was which was an error in my vin # and handled the situation without me having to even respond to dmv . She took care of everything. read more

Bryan is great! Alondra was great. Everyone else doesn't want to help! Managers and others are very difficult to work with! They sell you quick on certain insurances then they lag 2-3 weeks to give you auto insurance quotes! Left countless messages without any call back, sent emails and no response. I spoken to customer service and nothing happens! read more

Inszone is a great insurance to work with they have Esmeralda who is an exceptional broker who consistently goes above and beyond for our company. Her proactive approach, extensive knowledge, and friendly demeanor make working with her a breeze. Esmeralda takes great care of our policies, ensuring they meet our specific needs while keeping us informed every step of the way. Highly recommend her to anyone seeking top-notch service! read more

Wow!!! this is by far the best experiences I had with all my experiences Of dealing with insurance company. I just purchased an investment property in Santa Barbara, well I already know it's gonna be a hassle to shop for insurances because the raining,storms ,recently so I'm not surprised when I got a quote from an insurance company that's gonna break my bank account, so When I got a phone call from inszone insurance service I'm not really expect any good thing will happen, i had a conversation of providing some basic information To Mr. Saul Rodriguez and he told me that's gonna take one hour to give me a call or quote me through email, I was just saying like yeah ,but to my astonishment within an hour I got a detailed quote for my property, trust me it save me lots of money ,and I have to go back to make sure this is a legit Insurance quote from a legit insurance company( I was thinking it was too good to be true) ,surely i was totally impressed by the professionalism so I'm just gonna wait for a few days after the deal done i'm gonna move all my insured items to their service , Saul Rodriguez , thanks for your excellent services, they have my utmost recommendation for now read more

I have two companies insured through Inszone and have been very satisfied with the service. Esmeralda Gamez has been our agent for years and has been a pleasure to work with. Her responsiveness and making sure we have all the endorsements and proper coverage for our clients in a timely manner makes our job so much easier period thank you, Esmeralda and your team for taking care of our businesses and going above and beyond! read more

Very bad service I call many times and left a messages they never returmy calls very disappointing With Agape was a lot better read more

They acquired my small mom & pop insurance company. Now I receive the worst service ever. The wait time on the phone is long. My broker Bryan Funes calls go directly to voicemail and he sporadically responds to email. They let two of my policies lapse. They are terrible. read more

Fast response. Upbeat, can-do attitude. No complaints even with many changes or special requests. Dan Ruvalcaba is the best.

Nicholas knew I needed insurance on Friday that is what I told him. So at 5:00 he left office without calling, he sent an email that he didn't reply to until Monday at 5:00 pm and then passed me onto another agent. So now they are closed again. Very poor service. read more

Carla is awesome ! She's very helpful and quick with her response.

I worked with Jose on a somewhat complicated two mortgage duplex situation for homeowners insurance. He was incredibly professional, helpful, and responsive and I had my quote back in one day. I'd definitely recommend Jose as an agent! read more

I was shopping around and contacted Inszone for a quote, little did I know that this is where I was going to do business. My agent Leo Simental was very professional and gave me fast service. I didn't feel like I was being taken advantage of or he was trying to push for a sale. Quoted me a few options and he helped me pick what was right for me. Thank you Leo! I hope the company knows you're a great asset to them and will definitely be recommending to my family and friends. read more

I've been in constant communication with Leonel Simental in regards to renters insurance. He was referred to me by one of my best friends. Leonel was knowledgeable and just by speaking with him you got the feeling he was very experienced in his profession. I just wanna say thank you for taking the time to listen to me vent about my other experiences with other insurance companies. Lol I really liked the fact that he was able to work around my monthly budget and gave me multiple options on a variety of plans that inszone offered. I'm a newlywed so I'm not only thinking about myself anymore and Im glad you took that into consideration. Thank you for showing compassion and being a true professional. -George R. read more

Terrible customer service. Initially, the service started out as very good and as their service calls we're going to remote operators everything fell by the wayside. Market communication marker response and I am very disappointed in the company. I had numerous accounts with them and had to move on to a bigger better company. Very sad they put my faith in their actions. read more

Jose Vidrios is amazing, always efficient, helpful and knowledgeable. If I have any questions he always knows the answers. He returns calls right away and looks for what's best. I have been with him over 6 years and have recommended him to all my friends and family! I will definitely continue to refer him to everyone! read more

Leo was super helpful in helping me get insured or the first time by myself. I was nervous to start the process and thought I would be paying a high rate but Leo walked me through the process and answered all my questions. He made sure that I was able to compare rates and choose what was best for me. Leo also helped me set up my autopay to ensure that i didn't miss a payment. If any of my friends ever need insurance I always make sure to refer them to Leo and the Inszone team. Leo in this branch is truly amazing!! 10/10 would recommend. read more

That are very helpful when it comes to picking a right insurance plans.

Shout out to ty for sticking with me for over a month in deciding and comparing companies Finally signed up for liability and auto insurance best part I feel well taken care of. Ty will always have a position available in my new company because of his compassion and communication skills read more

Nicholas Elsasser did an outstanding job helping us and advising us after our tree totaled our car. He was prompt and efficient.

I was very satisfied with my experience at Inszone. Leo made it easy to choose the best insurance for me. His professionalism made me feel secure through the entire process. He made sure I was fully set up with my auto payments as well. I really appreciated that because it's one less thing I have to remember. Leo is definitely my go to guy for insurance and I have recommended him to all my friends and family! read more

Max with Inszone was the most helpful during the process of switching all of our Insurance to a whole other company! He communicated and explained everything so clearly I literally didn't have to think! He made it that easy! I was referred to Max by a colleague and am forever grateful! He is so easy to reach and Judy a delight to work with! read more

Leo was a great help today when I noticed that my current insurance went up. He was able to contact my insurance co and get it back to where it needed to be by having me submit information that the Insurance company needed. read more

Jose Vidrios is the best. He is very efficient and quick to respond to all my questions, and inquiries . He is always providing me with the best customer service. Thank you Josè. read more

These guys are great! Super fast and responsive. Leo Simental was awesome getting my policy over to Wells Fargo.

Thank You for Your Time getting me my Insurance for my Company. Hopefully this will help me attain more Jobs and Work.

I've been working with Leonel for a couple years now and I wouldn't have it any other way. He's by far the best insurance agent I've ever dealt with. He's always professional, honest, knowledgeable, helpful, and always goes the extra mile. Not to mention he always finds the best deals. read more

I've been getting my renters insurance with Leo simental for over 3 years now. I never even knew what renters insurance was and Leo gave me all the info I needed to know with the best rate! I love how he just sends me the reminds when it's time to renew my insurance and he makes it so easy to do so! I would recommend everyone to go and get any insurance you need from him! read more

I came here on a weekday to get help an insurance policy and was helped out by Leo Simental. He was very professional and knowledgable about the different policies. I will definitely be recommending my friends and family over to him. read more

Glad Jared and his team took the time to call me and let me know that it was time to renew my insurance for the upcoming year. Super grateful for the phone call since I'm not always the best with emails LOL. He walked me through some upcoming changes for the following year I was able to explain them to me in full detail so that there was no confusion I look forward to working with his team for the upcoming year thanks once again guys! read more

I've been in Bussines just a few years... Inszone was the very first broker I did Bussines with and have tried many other places/brokers out there to try and get a better rate, but I have had nothing but bad experiences, so bad that there's an insurance broker in L.A called KYC INSURANCE those people are the worse!!!!! If I hadn't been for Inszone Ins Those people would've crewed me over with thousands of dollars, but AKILINO JACKY DROM INSZONE found a few discrepancies in my policies and enredes up getting almost $5,000 back just from one of my policies!!! Therefore I switching back my home owners insurance, my workers comp insurance, and my general liability insurance to Inszone!! I believe These guys are as legit as they come do not hesitate to do Bussines with them!! THANKS AKILINO JACKY, AND LEONEL SIMENTAL!! read more

I called Inszone agency that handles my policy with Kenper 6 months ago to cancel my policy. I didn't realize money was still being taken out of my account so I called Kemper insurance and spent 53 minutes with 3 different people to finally speak with Aaron, who is on the management team with Kemper Insurance. He told me that unless Inszone can provide a signed form I wouldn't be credited for this entire time. I called Inszone and immediately asked to speak with a manager and Leo returned the call. After 15 minutes, he was able to contact the employee I initially spoke with 6 months ago and resolved my problem. I was so upset, frustrated, worried and in tears and Leo handled the situation perfectly! He listened as I expressed my frustrations (cry) and reminded me not to give up. His positive words and tone calmed my nerves down and gave me hope. He actually cared. He went above and beyond and tracked down the paperwork needed. Leo not only saved me the $600+ dollars, more importantly he reinstated the lost faith i have in companies; especially insurance companies. I am very satisfied with Inszone for having such a great employee like Leo Simental. Without him being patient, understanding, empathetic to my situation and his work ethics, I'd be out of 600+ dollars. Thank you Leo read more

I've been with Inszone insurance agency company for over 15 years. It is excellent company. All agents and staff work here are very very good and willing to help. Ana Garcia, agent from Inszone who works for my insurance, is top one excellent: Knowledgeable, experienced, thorough, patient. She earns my respect Thanks lot. read more

I'd like to take my time and say a big thank you to Leo. For my experience on how easy it was to get insurance. Leo was on top of everything, and I can tell how knowledgeable he is in this field. He was able to answer all my questions, without no hesitation. (He answered every question that I had with detail) I would VERY highly recommend Inzone for its great coverage and customer service. Also, I would recommend asking for Leo, . Again, thank you, I will definitely be recommending my friends and family over to him. 5 stars for inzone! read more

I reached out to Jose to help me with my home insurance. The policy had increased in price over the years and it was time to find a better option. Jose right away found me a savings of $1000. But he didn't give up- he was able to bundle my home and auto- for a savings of almost $2000. Jose was persistent to find me the best price and very efficient in sending documents. etc. Jose was always available to speak- and if not, called back right away. Jose's professionalism and knowledge of the product were top notch and I highly recommend Jose for your insurance needs. read more

I work for a mortgage broker and we use Jose Vidrios with Inszone as our goto insurance contact. He is always so quick and helpful with everyting that we need and truly goes above and beyond for all of his clients. In addition to this, the rates that we recieve for our clients through Inszone are definitely the best around. That coupled with the unparalleled service we recieve through this company, I could not recommend them more. read more

I'm a loan officer so I refer my clients to Jose and even though they still shop other insurance companies.... Jose, hands down, beats every quote not to mention, he always answers his phone and gets things done immediately. I bought a house last year and of course used Jose for my insurance as well. You just cant get better rates or quality of insurance and Jose will always be there to answer questions or help. I'd give more than 5 stars if I could.... Highly recommend Jose Vidrios and InsZone.... =) read more