Protect Victor at all costs. This guy *offered to come out to my house* to do a routine checkup on…read moremy turntable. He diligently checked everything, found it to be in perfectly fine working order that didn't require service, and didn't even charge me for his time. Super nice, non-judgmental gentleman -- unbelievably rare in the generally weird, snooty world of hi-fi audio. PS When I'm ready to make a component purchase, I'm going to Definition based solely on my interaction with this guy. This is why customer service matters!

Great customer service at a very fair prices. I inherited a Control4 system from the previous…read moreowner of my place. I hated that system. Not just because it is archaic but more importantly, every little thing I need fix (tune) required me to call my dealer who charges an arm and a leg. One day, all my speakers died, so I called my dealer, and they wanted my first born. So I decided to venture out and I found Definition AV. 1st, their service call price is very reasonable. They diagnosed the problem (the Amp died) surgically, but what's great about them is that they asked a lot of questions to truly understand my use cases. They recommended me to switch half of my system to SONOs and leave my living room TV's 5.1 audio system alone since it was still working. My previous dealer would had never recommended that because SONOs is more DIY and they would not be able to charge as much service money. Before they left, they even tuned up my 5.1 system just because they found some misconfigurations on they way. It sounded WAY better. I got the quote, the price is very reasonable and they came out quickly and upgraded my system. Now, my system works way better and I can use my voice control (my main method of controlling everything else in the house) to activate any speakers or speaker groups. I'll be a returning customer!

The service was great. Great people, and the product is awesome. Good prices too. Their showrooms…read moreare top tier, would recommend booking an appointment and seeing it just for that.

I wish I could give them 0 stars. Robert's did some work for my then boyfriend over 2 years ago, he…read moretold them at the time that he was having financial issues. They sent us a few invoices, but we were still unable to pay. Eventually the invoices stopped; plain and simple we forgot. (Which I am sure is something everyone is guilty of.) That is until today, when he receives a horrendous, nasty, vilifying email that used personal information against him, that was divulged to them b/c we weren't able to pay and we had hoped they would understand the situation. To the tasteful person that wrote the email, you're right "Karma is a b$tch" and actually we do "Do unto others as we hope they do unto us". We'll pay our bill, but we won't ever recommend this place because they are nasty, unappreciative, unsympathetic, greedy people that send their customers hateful emails calling them liars and horrible people. Maybe next time someone owes you, an email stating, "We haven't heard from you in a while, not sure how things are going, but are you able to pay?" would be the more politically correct, business oriented, polite, adult way to handle that sort of situation.

Anthony deserves 5 star plus when it comes to patience, enthusiasm and making sure we understood…read moreour new system before leaving the job. A pleasure to deal with appreciate how he didn't make us feel stupid - he's understanding and very professional- overall great experience ‼‼‼‼ Wish more people cared about pleasing the customer as Anthony does - Beyond thankful

Thank you Anna, Jackie and Karina for helping me out with my Samsung 50" QLED TV, and I even got an…read moreupgrade from last year's model to a 2024 Samsung 50" QLED. I can see now how your company received an award as a #1 Custom Retailer in California. I highly recommend this retail store. Edmund Villapando

We've been renting our digital hardware from VFX for over a year and we can't say enough about this…read morecompany. Best machines money can rent. The only thing better than their machines is their customer service. And if you have read my reviews, I am big on customer service. Quick responses when any issues come up. When we have a problem, they make it their problem and then they fix it. They are super reliable and I wouldn't take the risk in using anyone else. Truly a great company.

VFX is a one of a kind phenomenal company to work with. I had a very special VR project that…read morerequired a specific computer with very specific needed disk space and specs. However, at first, I did not know this. I attempted to rent a RAZER BLADE 15 laptop that I thought would be sufficient to run Unity and render 360 VR videos in Adobe Premiere with 8K 180 footage. I was disappointed that the laptop did not perform as I thought iAfter explaining the issue to VFX they personally linked me with a computer specialist who not only custom built me a computer that fit my exact needs, but also gave me a few days free for the workflow days I missed. This is an incredible company and they actually care about the projects you create. I suggest working and renting with them directly, I don't believe you will find a company in this area that will treat your project as their own as they do.

Joseph brings his years of experience and expertise along with a dedication to providing the finest…read morepersonal service. When my pc failed, he recovered the data, then put together a new one from his extensive stock of parts, with many upgrades, at a cost much lower than I could find anywhere. I added a top-ranked ssd and monitor to top off my great new setup. Joseph is the best!

Best of the best for Mac repairs! Computer Business Center was recommended to me by a rep at the…read moreApple Store. I drove straight there and was greeted by Joseph who handled all my Mac issues including retrieving invaluable photos from an old hard drive and refurbishing an old MacBook Pro that also stored valuable photographs - snippets of times gone by and of loved ones gone - truly no price can be put on this type of info. For an honest and value-driven experience, do trust your Macs to Joseph at Computer Business Center!

As a senior citizen, living on a small budget,i was amazed by the immediate help and price I…read morereceived from Dylan! I guess I shouldn't be amazed. I've used Pacific Computer probably for the last dozen years or more JD. He's an awesome guy as well!! Now living in Florida, my go to guy is still Pacific Computer because they've ALWAYS been there for me with the service ,friendliness and awesome prices remote or in the actual store. I used them when I lived in Calabasas for my business and I still go back to them for personal use today!! The kind of team I would want and have had for all my Computer needs any questions. Feel free to give me a call. Warren 702-773-8893 Another happy camper!

I contacted Pacific Computers because my laptop wasn't working as I spilled coffee on it. I decided…read moreto purchase a used laptop with data transfer for an AMAZING deal! They are honest, do an incredible job and are fast! Dillon was awesome- he provided excellent customer service and got me what I wanted! You will be very happy you contacted them- I can't recommend them enough! Thank you sooo much!

Look no further for the best at computer consulting than Joe and his team at Advocate Technology…read moreGroup. Efficient and on the job as quickly as you need them and was greatly appreciated in our emergency circumstance. Joe saved the day! Joe was referred to my Vista Sotheby's International Realty team by a trusted Century City attorney and longtime customer of Advocate Technology Group. We hold our client information as highly sensitive and needed a trustworthy computer consultant. Joe and his team fit the requirements. Advocate Technology Group are now our only source for computer consulting and a trusted part of our real estate team.

I've used Joe and his team for several years. He is professional, reasonably priced , and most…read moreimportantly available in an emergency. There have been several times that I've had an emergency and every single time Joe has been there to rescue us. Can't tell you how knowledgable and reliable he is. Highly recommend.

worst shop in town, instead of running a remote wire and rca's from aftermarket head unit they…read moreinstalled a line converter which sounds like crap and untunable even though they charged full price. I can't use the term "hack shop" enough!!!!!

These are difficult times to put your trust in individuals that sell products. When it comes to a…read morenew TV, A&B stands out as honest, reliable and accurate in their recommendation, service and prompt delivery. Their pricing is exceptional, with no delivery charge. Nice change from the normal BS you get from sales people. I'm very happy with my new Samsung 75in TV as recommended. Thank you.