We were a long time tenant at the building and very happy with our overall experience - We had…read moreleased 2 smaller units and then moved into a larger unit where we were for many years. Working with Jackie and the rest of the Property Management Team was a dream! Wish all landlords/ property managers reacted like they did! Sorry to move out of the area!

Tried calling from ad to rent a space. Unresponsive for weeks, when finally made contact, not…read morehelpful. Seems like they aren't willing to help.

Westcliff Properties owner and Broker Yvonne Flores is an amazing Property Manager, Relator and…read moreCommunity Activist. She is well known and connected throughout Santa Ana area and the greater Orange County. When it comes to properties and listings of what's happening in the local community, Yvonne knows where to direct you. Regarding Westcliff Properties, when it comes to your real estate needs, her compassion and willingness to offer assistance with the rental or sale of your current home through Westcliff Properties is amazing. Even if you're not in the market for a property, it's worth taking the time to visit Westcliff Properties and meet with Yvonne Flores, her knowledge and kindness is well worth the visit. You can always catch her at one of the many Open Houses in the OC or at Community Events in Santa Ana.

Really nice people , was greeted very friendly, quick and professional service , they accept walk…read moreins , I called in advance to see if they were open , and they were very informative on what I needed to bring , thanks for the help, Jose and the Lady there were very helpful and friendly. Very professional.

Kevin is amazing! He is kind and really wants to do everything he can for you. It's no wonder he…read morehas so many five star ratings. I highly recommend him. He is a family man so he is always going to do what is best to help you and your family. He went over and beyond to help us. Thank you Kevin!!! We will always be grateful for everything you've done for us.

케빈은 제가 지난 몇 년간 만나본 부동산 중개인 중 가장 전문적이고 겸손하며 마음씨가 따뜻한 분입니다. 그는 모든 과정에서 모든 사람을 대하는 데 있어 매우 전문적이고…read more열정적입니다. 친절하고 배려심 깊으며 정말 상냥합니다. 또한 성실하고 융통성 있으며 도움을 아끼지 않는 분입니다. 집을 팔 때는 시장 상황에 대한 지식이 풍부하여 주어진 기간 내에 시장에서 가장 좋은 가격을 받을 수 있도록 최선을 다합니다. 예산에 맞춰 모든 사람에게 가장 적합한 집을 찾을 수 있도록 집중해 줄 것이라고 장담합니다. 저와 아내는 케빈을 통해 제 예전 집을 팔았습니다. 서로 원하는 조건과 필요가 달랐음에도 불구하고 협상 과정에서 케빈은 자신의 의견을 분명히 표현해 주었습니다. 전반적으로 저는 친구와 이웃들에게 케빈과 그의 부동산 서비스를 적극 추천합니다. 1) 그는 부동산 거래 과정과 관련된 모든 것에 대해 언제든 상담할 수 있도록 항상 시간을 내주었고, 부동산 교육까지 제공해 주었습니다. 케빈 덕분에 많은 것을 배울 수 있었고, 그는 정말 꼼꼼하게 모든 것을 설명해 주었습니다. 2) 케빈은 주택의 품질 기준을 높게 유지하며, 겉치레 대신 장기적으로 가족에게 잠재적으로 해로울 수 있는 모든 사항을 꼼꼼하게 지적해 줍니다. 3) 그는 처음부터 끝까지 모든 과정을 세심하게 챙겨줍니다. 케빈은 도움을 주고자 하는 본래의 성격을 그대로 유지하며, 고객과 가족 모두에게 항상 함께합니다. 단순히 돈 문제가 아니라 과정 자체가 중요하다는 것을 케빈은 잘 알고 있으며, 전문적인 태도로 100% 만족을 선사합니다.

Theresa Choi who made what can often be a stressful and overwhelming process feel smooth,…read moremanageable, and even enjoyable. From the very beginning, Theresa took the time to really understand what we were looking for and what mattered most to us. She never made us feel rushed or pressured, and instead approached everything with patience, honesty, and genuine care. It was clear that we weren't just another transaction--we were people she truly wanted to help. What stood out most to me was how responsive and thoughtful Theresa was throughout the entire process. No question was too small, and no concern was ever brushed aside. She always made sure we felt informed and confident in our decisions, which meant a lot during such an important moment. Beyond that, Theresa is incredibly knowledgeable and skilled. Whether it was navigating negotiations, handling unexpected challenges, or offering practical advice, she consistently went above and beyond to make sure everything worked out in our best interest. I'm genuinely grateful we had the chance to work with Theresa, and I wouldn't hesitate for a second to recommend her to anyone looking to buy or sell a home. You'll be in excellent hands.

Marcus is extremely knowledgeable and helpful. He was involved throughout the remodel process and…read moreoffered his insights along the way. With his guidance, we had a smooth selling experience. We highly recommend Marcus and Dan Choi Real Estate.

Tera at Safe Harbor Exchange helped us complete our 1031 exchange. She was excellent to work with…read morethroughout the entire process. She is extremely knowledgeable, friendly, and responsive. At a couple of points our exchange was challenging (falling out of escrow, a last minute request for the paperwork to be handled with urgency) and Tera was fantastic throughout it all. We had interviewed several intermediaries and I am so glad we went with Safe Harbor Exchange and Tera.

Tera was absolutely amazing. I learned more about 1031 exchanges and how the process works thru…read moreTera then any class could offer. She very professional, prompt and her customer service supersedes more then you can imagine. Thank you Tera for a very smooth process. Anthony Delray Florida

Ann came highly recommended by a close friend and family member, and now we completely understand…read morewhy. From our very first conversation, Ann demonstrated the professionalism and expertise that made the entire process incredibly smooth. Ann was always available to answer our questions and kept us informed every step of the way. Like most real estate transactions, our inspections revealed some items that needed attention, but Ann handled everything with ease. Ann's knowledge of the market, her network of contacts, and her genuine commitment to her clients really set her apart. She listened to our needs and delivered exactly what we were looking for. We absolutely recommend Ann to anyone looking for a real estate agent who will go above and beyond.

Ann is seriously the best! We sold our home and bought a new one all with her help, and she made…read morethe whole process way less stressful than we expected. She handled everything from staging tips to negotiations with total confidence and a calm, can do attitude that kept us grounded. Our house sold quickly and for a great price, and she helped us find the perfect new place that checked all our boxes. She's sharp, super responsive, and just really fun to work with. We honestly don't know how people do this without an Ann on their team. Highly recommend!

Best experience we ever had with the team Elizabeth Do. They were quick, helpful, and responsive…read more Our real estate agent, Cali, was exceptional. Cali was very patient, very knowledgeable guiding us in every step of the way. She was exceptionally skilled at negotiation and her analysis of the market trends was extremely helpful. We closed our first home at the good price competing against other cash offers and investors

Best experience I have EVER had working with any real estate agent or Realtor!!…read more I've bought/sold two homes in the past working with at least 3 Realtors through the process and Liz and her team delivered the best experience BY FAR! My wife and I worked with Liz on the purchase of our new dream house in Orange County. From the start she was going above and beyond what we were expecting. We called rather suddenly when a property showed up on the market and scheduled to go see it with her. We weren't seriously looking before this. By the time we got to the property she and her team already had a good understanding of the history of the listing and were working comps real time to give us a clear understanding of what fair market value would be. Even adjusting it for what we were seeing in person at the property. We weren't certain if it was more of a buyer's market or a seller's market as it had been a seller's market for so long, but she explained the current conditions/trends of what she was seeing in the area and gave us EXCELLENT advice every step of the way. But she was also never pushy. She ultimately left it up to us to make the decision with the information she provided. We trusted her expertise and it absolutely paid off, literally. We got a deal on the property that we are very happy with. She offered great advice on everything from prices, timing, and even when to potentially walk away. Liz has a team of people that really seem to communicate as a team, not just a group of individuals working under the same company name. In passing conversations Liz talked about how she and her team work together, and it does seem like they get to share in each others expertise and experiences to develop a good understanding of the market. Liz also talked about what she does to train her team, and she seems like a great leader. No one looks left behind to fend for themselves, and it seems very structured so that everyone has support and training to deliver great customer service. Liz has a great reputation in the area which I think was a huge benefit in our case. The seller's Realtor already knew Liz and trusted her. We happened to meet the seller's Realtor, and even without Liz present, the seller's Realtor had nothing but great things to say about their interactions. Her expertise really does seem to be in demand as she seemed to be giving seminars or talks to audiences even outside of her team. Even with her busy schedule it never really impacted the scheduling of events at our home. She always still met us at the property for events like home inspections, walk throughs, and giving us the keys to the property. She always provided great communication and was very responsive whether it was through e-mail, calls or texts to help answer questions. I can be "particular" (picky) about some things and whenever I brought up a question or concern, no matter how small, she never dismissed it or tried to excuse it as something I didn't need to worry about. She took my concerns seriously and got them addressed. Out of everything, I think this is what I am most grateful for as it kept me comfortable working with her and I never felt like she was just trying to "close a deal", which was my preconceived notion of Realtors unfortunately. She really does seem to care for her clients and making sure they are happy. I would 100% work with Liz again!

Spoke to a gentleman named Amir. Super helpful in directing me in possible future investments as I…read moream new to this. Can't wait to see what the future has in store. It's worth a call.

From the owner: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxread more

RYAN is extremely knowledgeable in all areas of title, real estate, LLC transfers, property, taxes,…read moreetc. I INSISTED to write this review he did not ask me. I can't thank him enough Anyone in real estate should be in contact with Ryan

They were great with communication, very helpful with this process. I didn't compare rates, so not…read moresure how they compare but they are worth whatever they charge given how seamless the transition of ownership was. We also had a unique assessment and tax related issue, which Ryan helped guide me thru

Lived here for 2 years, and it was one of the worst housing situations I had in my life. The…read moreneighbors are nice, and the maintenance team is amazing, but management is completely horrendous. Moved in Jan 2024, and El was originally the person to move us in. The beginning of living there was nice, but it went downhill over time. El entered many other tenants' information incorrectly, so when the new management came in, we all had to resubmit our information because he lost it. New fees were implemented without proper notice, and they stopped paying for the lockers! The locker situation was horrible because packages were just being thrown on the ground and sometimes stolen! It ended up being an honor system from neighbors to trust each other that we don't take our packages since management believed it was okay to just have them all scattered in the mailroom. But why I moved my family out was because our upstairs neighbors flooded the shared kitchen pipe with sludge, oil, and water (I was on the 2nd floor). This caused our entire kitchen to stink and backflow whenever the upstairs neighbors kept pushing gunk down. We called management, and they delayed two days in calling them a "special" team, which then said, "We'll come another day to fix." So that left our kitchen unusable, but because there was no temporary safety measure, the neighbors dumped so much gunk that our SINK PIPES BURSTED and OVERFLOWED with BLACK TAR. I called emergency maintenance, but they didn't send anyone for FOUR HOURS, so I had to call an emergency plumber and the fire department because the entire apartment was oozing black liquid and reeking of ammonia, which management said was okay to stay in and not a safety hazard, btw. Then they said, we had to pay out of pocket because it's "not our fault." We had to live like that for days! Our cat was coughing, we were getting dizzy, and all Katie said was "These things happen in apartments, idk!" We had to leave for a few days because they did NOT take us seriously. Katie told us to get over it in such a cold, demeaning, and unempathetic tone. Also, while we were gone, for they could take "days" to fix the apartment, they promised to keep us up to date because people would be entering our apartment to fix the pipes, and they REFUSED to answer any of my calls, texts, or emails. I was at a work event too, and I was completely stressed out! When we got back, things were STILL dirty, smelly, and we lived in constant fear that this would happen AGAIN. While someone came in to "sanitize" the area, I fear how long they left it, that mold could grow, and what if water is leaking inside the walls! After this event, I had to go to the doctor's for stress migraines because of how bad this situation was. Not to mention, the fire alarm goes off at least a few times a week. I remember a new couple moved next to us, and I'm pretty sure they moved out right away because of how often the alarms went off. Because the fire alarms went off so often, I was worried I would never know when a REAL emergency happened. You have to use your FOB to unlock any door or elevator in this jail of an apartment. So what happens if there's a fire and you don't have your keys? Are you just going to get locked inside? It's such a safety hazard! Moved to Irvine instead and am having a great time. Literally avoid this place. The only shining light was the maintenance team - shout out to them!

I've lived at Nineteen01 for five years now, which means that I've survived a roller coaster of…read moremanagement changes and a continued backsliding of the property. With each new management, the once bustling gem that I called home became harder and harder to endure. Still, it was hard to leave because the apartment itself is beautiful and it's super centrally located. Thankfully, I am incredibly optimistic since Greystar took over. In the past eight months since they've taken over, I've noticed an incredible shift in how responsive and communicative management is as well as the effort the was easy to see - they attended to broken or unsecured matters quicker than the management companies that came before them. I hear there's a lot in store for 2026 and developments they're looking to make on the property. The surroundings themselves seem to be getting cleaner and safer and, for the first time in awhile, I'm a happy and content resident at Nineteen01. I'm giving them 4 stars because, well, there's always room for improvement and the garage is currently not functional, and hasn't been for several days.