very helpful. nicest and most accommodating staff. best staples experience I've ever had.read more

Poor customer service to those returning packages to AMAZON…read more The customer is walking here to there to get a receipt Suggestion. Send employees to UPS next door to LEARN how customer service is done the correct way

This guy stole a $300 topside control for my hot tub from me.I told him I was trying to get it…read morefixed before the water in my hot tub froze. He stated he could have it done in a few days. When I dropped it off to him he then told me it would be done the next day and we could meet. After that he didn't answer the phone for four days straight. Then said he was shipping the part to me at no charge because I threatened to call the police.after this no part for two weeks. I called three times texted five and no response. Finally answered the phone today I asked if he had my control board and he hung up on me. And then blocked or disconnected his number. Don't trust a word he says. He is only trying to rip you off. And if he isn't and is actually fixing your device plan on not having it for months. To bad you can't pick zero stars

WORST PLACE TO TAKE A COMPUTER !!! Do not ever leave anything valuable with this man!…read more I have a $1,500 gaming laptop that I took to this guy last Monday. I left it there until Friday because I felt uneasy leaving my laptop there even though he was "diagnosing" it. I asked him to let me know everyday what was going on and how my laptop wa doing. He agreed that he would contact me everyday BUT DID NOT. I had to constantly text him and 90% didn't get a reply back until the next day or hours after!! So I took my laptop back Friday and when I got home my windows 10 installation CD was missing from the box. This guy took it out of my box and kept it! He even took it out of the plastic case it was in and tried to keep it!!!!! So I had to go back and get it tonight as well as the 12 missing screws off the back panel of my laptop. He tried to give me a windows 7 CD as if I wouldn't notice and the wrong fucking screws ! He gave me a mixture of different screws and claimed they were mine. THEY ARE NOT. So now I have to spend money to buy new screws because this guy couldn't be organized and put them in a plastic baggie and label them with my fucking name on it so they wouldn't get misplaced !!!!! And to top it all off he claims my dc jack needed replaced if that's even true . And he said he ordered the part on Tuesday and it would take 3-5 days to arrive. It's fucking Wednesday of next week and he hasn't informed me about shit else! I asked for the tracking number and he gave me his email which he never even responded too which didn't surprise me!!!! So he probably never even ordered the part like he said he would. I'm convinced he stole my hardware from my laptop like my graphics card and other things but little does he know I took 3 videos stating where my laptop was, who it was with and what I expected to be in there once it was returned. I saved all our text conversations and if he stole anything I will be reporting it to the police because I have receipts and my order information from the company who built my pc and a copy of everything they put in my laptop so if anything is misssing when I take it to a LEGIT shop tommorrow I will be calling the police for theft and this business will Ben shut down. So I hope you read this Sam Lorenz if you have any of my stuff you better let me know now and you know who I am. I have everything and all the proof I need to shut this shit down. So you better pray you don't have any of my hardware. WARNING EVERYONE DO NOT GO HERE. Do not trust him he is a scammer, unorganized and unprofessional!! He only wants to steal your stuff and return your laptop with entirely different crap from before. Also all these other reviews seem fake and written by people this guy knows to make him look or sound good. Only honest review I see is the 3 Star one because he is terrible and responding so don't trust the other reviewers

Dropped off our PC in November and did not hear anything from the shop until February. We called in…read moreDecember and January and were always told they were just very busy. After months of waiting, they still required the $100 bench fee before releasing the computer. We were also verbally told a discount would be provided due to the excessive delay, but when we asked about it we were told it would not be honored because of new ownership. I understand shops get busy and policies can change, but waiting three months for a diagnosis with no communication and then being told the promised discount would not be honored was extremely disappointing. Based on this experience, I would recommend reading other reviews before deciding to bring your computer here.

Anyone needing tech services please check out Ohio PC Solutions! They couldn't be more helpful or…read morehonest! I went there expecting to pay $350 for a screen replacement on a phone I didn't even want to keep but because I broke my screen and couldn't log in to access any apps to transfer the data I had to replace the screen or I would lose everything....so I thought! Luckily PC Solutions used a mouse to enter my code to log in and did the entire transfer to my new phone right there. He didn't even charge me for his time and effort and truly could have let me replace the screen for $350 and made money...and I would have never known any different. They transfered all of my content pics, messages, contacts, etc. I am forever thankful we have this little business in our town!

If they break your phone while repairing it and you have to come back and spend an hour and a half…read moreeach way in your vehicle for them to fix what they broke, I feel a person should at minimum be compensated for the fuel it took to get there. His comment when I asked him about it was "That's not part of the program. " To that, I replied "Well, I didn't break the phone. You did. " He, again let me know that I should not be compensated for the inconvenience, my time or the fuel it took to get there. I then said "So, I guess my time and my money don't matter. " He then said "Well, I'm not going to argue about this. " I told him i didn't come here to argue. I was very polite and just felt like I was being wronged. He said he would replace the back glass on the phone and nothing more. I said I wasn't trying to gouge him I was just hoping he would, at least, give me the $20 it took to get there and home. He snapped the back glass onto my phone and handed it to me and told me to have a nice day. I told him the same and told him to read the review and he said he would. When I say "He", I am referring to the owner.

Been there few times. He's very helpful. A good man to do business with. Always polite and…read morealways helpful.