They are so kind and gentle! they listen to your and try to connect with you on a personal level…read morethat makes you feel more comfortable! They are gentle with the work to ensure you are comfortable and the office is so clean and well kept!

We had been going here for 10+ years and were very satisfied with the services we were being given…read moreuntil recently. During a routine visit they recommended a different type of X-Rays. I indicated we did not want them if they were not covered by insurance. They assured us that insurance covered the X-Rays so we agreed. Low and behold, the X-Rays were not covered and they said sorry we didn't tell you that...which they did! On top of this, they changed their payment policies requiring upfront payments even for those with dental insurance. They will reimburse you the amount covered by insurance. I had to contact them for the reimbursement as they simply credited our account. Service has definitely declined and we will take our business elsewhere.

Great place, very friendly, fast, and welcoming. Highly recommend them for anyone in Highlands…read moreRanch looking for dental. Great care and pricing.

I recently moved to Colorado and needed immediate dental care for a problematic tooth. Fit to Smile…read moreDental got me in the very next day, which I initially appreciated. I have a severe fear of the dentist and was very upfront about it; despite that, my experience here was nothing short of a nightmare. 1. In-House Insurance & Quoted Costs * They sold me their in-house insurance (around $300-$400), which was supposed to include two yearly exams/cleanings, x-rays plus discounted rates on additional work. * I was given a quote for a multi-step procedure to remove and replace my tooth. Everything seemed straightforward at first. 2. Conscious Sedation Fiasco * Dr. Redfearn strongly recommended "conscious sedation." He prescribed six pills, telling me to take two before the procedure, assuring me I would have "amnesia" and would not remember a thing. * I paid approximately $300 extra for the sedation alone. * On the day of the procedure, I followed instructions, but I was fully awake and aware the entire time. When I mentioned this, the dentist crushed two more pills and told me to put them under my tongue. Five minutes later, he proceeded--even though I clearly stated I was not feeling any sedation. It felt rushed, as though he didn't want to disrupt his schedule. 3. Payment Confusion * They insisted I pay in full before the procedure, giving me no warning until the day they needed payment. I was out of town until the evening. The next morning at the time of procedure, my friend drove me and handed over a sealed envelope with the exact cash amount I had withdrawn from the bank. * Immediately after the procedure, the receptionist claimed I was over $200 short. This was impossible. * When I called the next day, they doubled down, saying the manager had also counted and confirmed I was short. Finally, after I insisted they recount and told them I had the bank receipt, they admitted it was a "miscommunication." It felt more like they made a mistake or were trying to take advantage of the situation. 4. Lack of Post-Procedure Support * I was in significant pain and felt loose stitches. The on-call staffer told me I could either come in within the next hour before they closed or cut the stitches myself with small scissors. That was outrageous advice for a patient who just had a tooth extraction and bone graft. * I did come back in the next week, and the staff member said it was "healing fine." No real compassion or thorough check-up. She admitted that the follow up instructions they had texted me after I had to call to receive were incorrect and she needed to delete part and that was most likely the reason I had irritation. 5. Gaslighting About Sedation * At the next follow-up, Dr. Redfearn claimed I was snoring during the procedure, which was an outright lie. His assistant had admitted right after the procedure they were waiting for me to fall asleep but said I never did. * He even suggested that "sometimes people who weigh a bit more need more medication," but conveniently did not offer more pills before or during the procedure when I clearly stated I was fully alert. 6. Rude Attitude & Hidden Costs * The staff seemed annoyed and made rude comments about my outfit (a long-sleeve, long-length dress in winter) as I was leaving. * After initially telling me my in house purchased insurance plan would cover cleanings, I was suddenly handed a bill for $1,100 for a "deep cleaning." While I admit I do most likely need a deep cleaning, this was never mentioned in the original quote or during the first visits. I was taken aback and said I had to think about it. I left and the staff knew I was not pleased. 7. Zero Follow-Up & Record Discrepancies * I still had stitches in my mouth and never received any follow-up call to check on my healing or schedule the next step in the process. * When my new dentist asked me to request my records, Fit to Smile Dental avoided my calls for three days. I had to show up in person to obtain them. * The records did not accurately reflect the procedures, dates, or the sedation issues. It felt completely unprofessional. Overall, my experience at Fit to Smile Dental under Dr. Trent Redfearn was disturbing and unprofessional. From the botched "conscious sedation" to the payment confusion and rude staff interactions, I felt disrespected and misled every step of the way. I would not recommend this practice to anyone--especially those with dental anxiety--due to their poor communication, questionable billing practices, lack of compassion, and refusal to acknowledge or correct mistakes. I have since found a new dentist who is respectful, transparent, and genuinely concerned for my comfort and well-being.

Wow that first review is just straight up inaccurate. A review should be left on the quality of…read moreservice not whether a provider uses their phone (which could always be for a professional reason). I've been coming here for a couple of years now and have had a lot of serious work done. My teeth were a mess originally and they've done everything to ensure that I don't have any dental issues. I was coming to them almost weekly for a few months (that's how bad my teeth were). The entire staff is amazing! Valerie worked with me and made sure I maximized all of my insurance coverage during that time. She was always on top of my scheduling and got me in and out as quickly as possible, which I appreciated. Ricky and Dr. Chen work as a team on most of the dental work and you can tell they know what they're doing. Ricky is the most friendly dental assistant, he always made me feel way more at ease when I was feeling really nervous in the chair. Dr. Chen would constantly check in with me and make sure I wasn't too uncomfortable and was also realistic with me on what needed to be done, what was possible and what wasn't. Then there's Lana who does the cleanings. She has taken the time to ensure that I know exactly how to best care for my teeth and you can tell she enjoys her job. And now I'm all cavity-free and without any dental issues! I was actually originally referred to Dr. Chen by another well-known prosthodontist, during an emergency. Dr. Chen's office got me in ASAP at that time and I thought I needed a root canal. Turns out, he decided that I didn't need to go through all of that and was able to give me a filling instead. So he didn't do unnecessary work and was realistic about all of the other work that needed to be done at the time. This place is a far distance from where I live but I make sure to travel to it. You will be in great hands.

After two visits and a terrible tooth repair that the female dentist never checked to see if it was…read morealigned with my teeth, & it was not and still feels higher offsetting my bite! I was then scheduled for a teeth cleaning which they NEVER confirmed. After calling several times asking why this happened as I am traveling out of town on vacation, CRICKETS, ABSOLUTELY NO RESPONSE!!!!!!! I would NOT recommend uptown to my WORST ENEMY!!!!!!!

I had a mixed experience with Aurora Family Dentistry. The dentists, hygienists, and clinical staff…read morewere professional, thorough, and took good care of me. My issue is entirely with the front office and billing process. At my first appointment, the office couldn't verify my dental insurance because they were using the wrong insurance portal. I ended up spending a significant portion of my appointment on the phone with United Concordia, walking the office staff through how to verify my coverage. Because of the delay, they only had time to complete the exam, and I had to schedule a second appointment for my cleaning. Later, I received another call saying my referral only covered a limited exam, but they had scheduled and performed a comprehensive exam instead. I provided my referral before the appointment and again when I checked in. If the referral didn't authorize the services they planned to perform, that should have been identified before my appointment, not after the services were completed. Now I'm being told I may be responsible for charges if the referral isn't updated, even though this was something the office could have addressed beforehand. To make matters more frustrating, I contacted United Concordia and learned they hadn't even submitted the claim yet, despite telling me there could be issues with coverage. When I asked to speak with an office manager to resolve my concerns, I was told they don't have one. The clinical care was excellent, which is why I'm not giving one star. However, the front office's handling of insurance, referrals, and billing created unnecessary stress and multiple extra phone calls. I hope they improve their administrative processes because the providers themselves deserve a much better support team.

At my first visit here I was told I needed a two-part gingivitis treatment and 4 cavities filled,…read moredespite my X-rays being normal. I was skeptical of this idea after doing some research online, so I sought out a second opinion and was told I needed zero fillings by the second dentist. Aurora family dentistry has a very nice atmosphere and even ask about your "values" and fears before getting started--I feel strongly this all just to butter you up to talk you into over-treatment. I will not be returning.

Wow. I honestly wish I would have read the previous review before I went to this dentist. I…read morehaven't gone to seek a second opinion yet but when I do I'll post the update here. This dentist has been rated Top Doc by 5280 and seemed to be so modern and high-tech that I thought "awesome!" The staff was very friendly and nice and the offices are very nice. I DID wonder how one single dentist could have such a large office with so many chairs and staff. I think I know why now. He doesn't even do your fillings or other dental work...he pawns you off to someone else "who is an expert and has done his own teeth" which I guess is supposed to make you feel comfortable with it (hey, it worked on me). I also went here for the "free teeth whitening" which of course is never happening. I was told I needed severe deep cleaning which would cost me a lot of money, then I was told I had new cavaties, that one of my back teeth was cracked and I'd need a crown (which he could do same day with his fancy high tech machine - i thought...how awesome), and that I had to replace all the metal fillings in my mouth with the new white fillings because the metal ones were corroding!!! Stupid me...I believed all of it and was in complete shock! Mostly because I actually hadn't been to the dentist in a few years (but had been religiously every 6 months prior to that and have very good teeth, no issues). SO...we are scheduling my "deep cleaning" and my "replacement of metal fillings" for one side of my mouth and they want to do it on Valentine's day. I say, "hold up...I have a very nice dinner planned for that night, I don't think that's a good idea" to which more than one person says to me, "Oh, you'll be fine by dinner time." And I believed them. WRONG. Sure...I wasn't numb anymore but my teeth were SO SENSITIVE and sore that I could only eat on one side of my mouth. Not exactly the romantic evening I had in mind. Then...when I could actually start biting down on my left side a couple days later, it felt completely WRONG. It was not biting down the same as before and certainly not the same as the right side of my mouth like it used to. I explained this to them and they said, "this happens, it's very common, we'll do an adjustment." So I scheduled one and felt happy. During my adjustment...it STILL wasn't the doc. Some 21 year old scraping away at my teeth. She just couldn't get it right and I was starting to feel bad on the chair but refused to tell her it was right if it wasn't. She finally got the spot but then it felt like she had scraped away my actual tooth!! I did not leave feeling comfortable but they told me to call back in a few days and see how it felt. They called me two days later, and good thing because I was FREAKING OUT. It was sooooooooo wrong, worse than before. The doc called me a few minutes later explaining that this only happens 1% of the times in his career!!! Great...so I'm the lucky 1%. I'm still believing everything they are telling me. I go back in and tell them that I want HIM PERSONALLY to look at my teeth. He added some additional filling but said over and over that he doesn't see anything wrong with it...that he doesn't like to "overfill" whatever that means. He seemed a bit irritated. I told him that it STILL didn't feel right at all after his played around with it and...major IRRITATION!!! I asked if he scraped away my actual teeth and he said "yes, and that this was a very common practice to do!!" I'm seriously freaking at this point and just want to get out of there. I haven't gone back. I've gotten referrals from other friends and am going to schedule 2-3 appointments when I have time to see what they say. For now...I've cancelled my Three Month follow up (which insurance doesn't cover) for another DEEP CLEANING. Whatever. Like I said...nice place, nice staff, but the Dr. just wants your money. Don't go here.

I've been going to Dr. Blatter for a few years now, starting after I got out of college. I have…read morefine teeth and gums, but previously I had a few major dental surgeries done and regularly saw several dentists prior to seeing Dr. Blatter, so I think I know good and bad service. For clarity's sake, a few bullet points to summarize - Dr. Blatter and those in his office provide great service - It is not cheap - I know nothing about any of his marketing or free whitening campaigns I've gone for cleanings, fillings, maintenance on my implant and it's only ever been great service. It is not cheap, but I don't want to pay for cheap - I want to pay for good service and good consultation, which I've regularly received. As far as dental assistants cleaning teeth, taking x-rays and the like - that has been the case at every dentist I've ever visited. I don't expect the dentist to handle the rudimentary tasks, just as I don't expect a doctor to check my height, weight, blood pressure at the doctor's office - that's why nurses and PAs are present. When it comes to critical analysis, consultation and working on my implant or anything else that is more important, Dr. Blatter handles it as he should. Office staff has only ever been good for me. To a commenter's assertion that the staff is useless due to a botched payment with insurance: if I stopped visiting every office had problems with insurance coverage, I could never visit a doctor, dentist or pharmacy ever again. Simply comes with the territory as far as I can tell. Recently at Dr. Blatter's office, there was a question of whether or not something would be covered by my insurance - rather than billing me and potentially refunding me, the office staff said they would consult the insurance company before my next visit and let me know then. That was more flexibility than I expected and more than Walgreens provided me on a prescription fulfillment the day before. As far as misleading marketing campaigns, I have no input here. Maybe he deserves the 1 star for that, but I think you probably shouldn't pick a dentist based on freebies. I am signed up to replace an implant whose color I am not happy with (installed years ago before I started seeing Dr. Blatter), get a night guard for teeth grinding and whitening. I will revise this rating and review once those procedures are finished. Until then, he deserves 4 out of 5 stars for the great service I've received. If you want great service and you are willing to pay for great service, Dr. Blatter is a fantastic dentist.

Dr. Kreider is fantastic! I have been going here for three years now after an awful experience at…read moreanother local dentist. She is incredibly professional, caring and friendly. I'm always amazed that we pick up conversation every 6 months like no time has passed at all. The office is nice, clean, and centrally located with lots of parking. The office staff is friendly and very helpful when trying to schedule appointments. The hygienists are friendly and highly competent. Overall, a great practice that was recommended to me by friends, and I have been telling others about them as well. You won't be disappointed! They work with my Delta Dental Insurance as well.

I travel quite a distance to see Dr. Kreider. This office is like no other I have ever been to -…read morethey make me feel incredibly comfortable and I know they are taking top notch care of me and my family. Dr. Kreider graduated at the top of her class in dental school and is very knowledgeable, thorough, professional and gentle. Dr. Kreider and staff take their time to explain procedures, what's happening in my mouth, insurance, billing and are very accommodating with scheduling. The dental assistants went out of their way to make sure I was comfortable during my last filling appointment and the front desk went the extra mile to make sure my insurance company processed and paid the claim.

Not the same dental office it used to be. Under new ownership and it's obvious. The worst dental…read moreexperience I've ever had. I was shook by it. I had the most excruciating cleaning experience ever. I also had three wisdom teeth pulled that same day. I was awake during the extraction. It took about an hour to have them all pulled. During my follow up visit I walked out during my appointment frustrated by the overall lack of professionalism, poor experience, disregard for my time and poor communication. This is just the tip of the iceberg. Anyway, I no longer recommend this dental office.

I had dental work done at this place, specifically a crown and a root canal. It's about to be a…read moreyear since then, and the work didn't turn out right, even though they adjusted it a couple of times. My tooth still hurts and bleeds easily, and I'm in a every day pain and Im not able to eat for that side. I went couple weeks ago so they can check and correct the problem, and their response was that they wouldn't do anything because nothing looked wrong. They left me dealing with the pain and irritation; their only solution was to alter the neighboring tooth just to close the gap caused by the crown. In my view, it was completely unprofessional, and they made me feel like I didn't matter to them. Plus I pay out of pocket and they say sorry go somewhere else and fix it because the doctor that did my route canal no longer works there so no body is responsible, Im not rich and I have to deal with bad work in my mouth.

The most beautiful dental office, hands down. The office is brand new, so they're still highly…read moreunder construction and set up. I was here 6 months ago and it was really bare bones in the back, but the waiting area was mostly set up and it was already gorgeous. Came for my visit today and much more was in place. The artwork on the walls is very tasteful. The equipment is state of the art. They have tv's mounted on the ceiling so you barely notice the time passing while having dental work done. If you need x-rays, they do them in the same treatment room with a handheld camera so you don't need to be moving all around. From the minute I walked in, I felt like it was a personal experience. Didn't have to do anything to check in, they immediately told me they'd take me back in just a few minutes (which they did), and they talked to me on a personal level remembering what we had talked about last time, asking about my family, etc. They either have amazing memories or take good notes, but either way it's nice to feel at home. The hygienist and the doctor both had excellent bedside manner while also being very informative of everything they were doing along the way. They are even very pleasant when telling you you need to floss more -- not at all in a nagging way! Haha :) During the visit, they took me to their pamper station where I got a paraffin hand wax treatment done to further the pleasant experience. On this visit I had less than 5 minute wait time both in the beginning to be taken back and when waiting for the Dentist. I would highly recommend Dr Baller's office to all!

Dr Holly is the best!!! All of her staff is so friendly and…read morepersonable. Our entire family comes here even our kids. I started Invisalign and love it so far and our daughter is in traditional braces. Dr Holly really is the best at what she does, such a relaxing "spa" like atmosphere. I can't recommend her more.