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    Integrity Heating & Cooling

    5.0 (1 review)
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    Services - Integrity Heating & Cooling

    Metal fabrication

    Air duct cleaning

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    4 years ago

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    Stanley Steemer

    Stanley Steemer

    (1 review)

    I am not a new Stanley Steemer customer, but this was my first booking while living in this area…read more This Troy Ohio location exceeded my expectations - and my expectations were high based on previous work from other SS locations. The only, and I mean only area I would recommend improvement is their booking application. Even if you book online, you must call to change the appointment. Each franchise, I'm sure, has zero control over how the website works and integrates to them locally - so this is really scraping for a criticism. I gave them 5 starts for good reason - great value, outstanding service, and great results. I booked a carpet cleaning for 4 bedrooms on the app; which is very easy to use and understand the cost - I chose "deodorize" for the room where there is a pet and standard cleaning for all 4 rooms. A great value at a little over $50/room on average - and the appointment took about an hour or so. ($169/4 rooms plus $25 for 1 room plus 7% sales tax) Great results and the technician did a great job communicating during the walk-through and performed exceptionally well. I highly recommend Stanley Steemer and will be booking them again. Tips: 1) select a service day when you have some flexibility. You will be given a "day of" appointment and booked for morning or afternoon the day prior. The team will call you when they are heading to your location (10-15 minutes notice in my case). You will not want to be hosting an event or party that same evening - if cleaning to prepare for a function at your home, book at least 3 days beforehand. I would suggest the week prior. 2) clear the path to the rooms you plan to have serviced. The technician will need to connect to your water line. There was zero mess from the hose extending from my front door, down 30' of hallway to the bedrooms. 3) in the rooms, clear as much of the floor area as possible - it's alright to let furniture remain, but I do not recommend moving the furniture for the cleaning during the application and also would suggest you not put furniture back in place or move any furniture onto treated areas for 1-2 days after the appointment. 3) immediately upon completion, your carpeting will still be a bit damp - walking on it is fine, but I'd suggest removing shoes and socks and allow cleaned areas to air dry and if you selected the "deodorize" treatment, plan to let the room air dry for 1-2 days without any fans or other air movement. The rooms which were only cleaned dried quickly - within 5-6 hours 80% dry, and nearly 100% dry by the next morning. 4) if you have pets - secure them during the appointment. Your access to the home will need to remain open a bit to allow the equipment to continue from your water source to the locations being cleaned. We put our cat in her tent when we got the "I'll be there in 10 minutes" phone call.

    From the owner: Stanley Steemer proudly provides professional cleaning services in Troy, OH and surrounding…read morecommunities. Since our start in 1947, Stanley Steemer has served homes and businesses across the nation, trusted by generations to clean your carpet, upholstery, air ducts, hardwood, tile and grout, area rugs, and more. Stanley Steemer technicians are professionally trained and certified to deep clean your space using powerful, proprietary equipment, our proven and reliable process, and family-safe cleaning solutions. Best of all, we make it easy to schedule a cleaning with our online instant quote tool and 24/7 availability. Call or visit our website to book your cleaning with Stanley Steemer today!

    Dr P's HVAC Heating & Air Conditioning

    Dr P's HVAC Heating & Air Conditioning

    (40 reviews)

    Super grateful for the affordable and professional inspection and house vent duct cleanings, we've…read morehad last 2 yrs. The tech identified a gas leak near our furnace. When LG&E tech came by 2nd time, even after repairs, a whole new gas pipe with multiple connectors changed, there was STILL a gas leak. In all ~4 gas leaks identified. YIKES! We hadn't noticed a smell or anything! Very grateful for the safety pickup from a "routine" but very value and safety-added HVAC service w/ duct cleaning. Thank you for keeping my family safer! Appreciative of all your help!

    UPDATE: I had another company come out from Oldham County, I had a misfire. with a simple fix they…read morefixed my issue and said I do NOT need a new unit. I cant believe what I went though with Dr.P. Tried to sell me a new unit. Do NOT recommend. Be weary, if you communicate any dissatisfaction, the team (husband/wife) tag team and scream. The husband was in the background literally yelling. I had to ask her to stop emailing me, in which she continued. I threatened to call the county attorney if she didn't stop. Not only did she NOT stop she had an officer call me to get my side of the story. He then called her to ask her to stop calling me. She is very dishonest. I do not post negative comments unless I feel the public needs to know. No business should ever scream and tag team a customer over nothing. It is on record however. I will NEVER use them again as well as 5 other people I have found in Oldham that feel the same. A good friend had a similar experience with them both. They are fake, not genuine people, it was their unprofessionalism that shocked me. Again, they will respond to this because they are terrified of a bad review, but I must tell others about my experience And share the truth! They have now updated their response FOUR times and is adding personal information about me on here that will likely result in a lawsuit as some should be very confidential. I will now be calling the BBB on Monday and my attorney in LaGrange to consult about what they have added on here.

    Integrity Heating & Cooling - hvac - Updated May 2026

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