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Integrity Refrigeration & A/C

5.0 (1 review)
Open • 8:00 am - 8:00 pm

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Appliance repair

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8 months ago

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Mr. Appliance of Winter Haven

Mr. Appliance of Winter Haven

1.5
(2 reviews)

$414.65 for a lid lock !!! Residents move in and the washer still doesn't work ,After tech assured…read moreme he tested it !!! Manager or owner wants to charge me more because something else must be wrong. Something had to happen to it he says... He wants $169.00 more for new for service call and it will be taken off of new repair cost. Lmao !! No thanks I will just buy a new one. I'm surprised they're still in business.

I had an issue with my refrigerator not cooling so I contacted Mr appliance to have them come take…read morea look at it. First the good, they were able to come out the same day. She initially told me that if I use their service, the $119 service call would come off the top of their bill. I thought that was fair so I had them come on out. Now the bad: the gentleman came out and opened the freezer and push the button to turn the light off which also turns the fan on. He said the fan was the problem and it would need to be replaced. Told me the job would cost about $600 and he wasn't sure if that was the only issue. He never checked the fan motor with any tool to see if that was the problem. I then put the refrigerator in diagnostic mold and showed him the fan motor actually did run. But he said that was only on high speed and would not run on low speed. Furthermore he never checked any other item to confirm that the fan motor was the only problem. There was also a little bit of a language barrier as he had a bit of broken English, but we got by that. The end result was I did not feel comfortable with his decision about the fan motor being the only problem. I did however order a fan motor on my own and replaced it myself (just in case his diagnosis was correct) and it took about 45 minutes to do so. It was a very easy fix and why it would have taken him so much longer to do it I have no idea. I will update this post in about a week or so to let everyone know if his diagnosis was correct or not. I don't want to cast any disparaging remarks on a company if it's not accurate. I felt like he was trying to talk me out of having the work done and was just trying to get his $119 service charge. Which now I feel like I was basically cheated out of.

C & I Appliance Repair

C & I Appliance Repair

4.6
(17 reviews)

I would give more stars if possible, we have used Chris for several appliance repairs. He is always…read morereliable and does an outstanding job! He has given us guidance to save the lives of our appliances as well as how to care for them. He is such an articulate young man with a wealth of knowledge about all types of home appliances. His fees are reasonable, and work is timely and efficient. I highly recommend Chris and C and I Appliance Repair.

KUDOS TO MR. CHRISTOPHER JOURNET AT C & I APPLIANCE REPAIR INC. (863.999.1044) -- not just…read morecompetent and courteous, but also honest and very helpful in solving our refrigerator problem! Here's why. ~ Our refrigerator didn't seem to function properly, so we went online for a recommended refrigerator repair person. ~ Chris was highly recommended by several respondents -- with no negative comments. ~ So, we called Chris on Saturday, expecting only to leave a message for him to come to our home on Monday. ~ SIGNIFICANTLY, Instead, despite it being the weekend, Chris answered the phone right away. He offered to come to our home on Sunday, the next day! ~ Upon arriving at our home and assessing our refrigerator, he said he could repair it, but, before doing any repair work, HE RECOMMENDED THAT WE BUY A NEW REFRIGERATOR. ~ Why? Because he said that (1) our refrigerator repair would be expensive, (2) would likely not be a long-lasting repair due to the nature of the problem, and (3) he didn't have the specialty part in stock, but he could recommend another, larger (and more expensive!) company which did have the specialty part in stock. ~ So, instead of repair, we decided to follow Chris's recommendation and buy a new refrigerator that same day. ~ SIGNIFICANTLY, Chris recommended several refrigerator brand names with minimal repair problems (and mentioned other brands to potentially avoid due to more frequent repairs). He also advised purchasing an extended warranty for repair. ~ MORE SIGNIFICANTLY, he said that, when we go to Lowe's, we could call him with the brand, model, and serial number to see if the refrigerator that we chose was one that he would recommend. ~ So, after online research, we went to Lowe's in Lake Wales, selected the refrigerator that we wanted, and texted the model info to Chris. ~ SIGNIFICANTLY, within minutes, Chris texted back saying that the model we wanted would be a good buy, as far as repair quality goes. ~ Hooray! ~ And Hooray For Chris's help!

Hernandez Used Appliances

Hernandez Used Appliances

1.0
(2 reviews)

Call guy about replacing some springs on a washer , said get the parts in Amazon and then call me ,…read morecall him a thousand times and never pick up phone ever again

Please save yourself time, frustration, and money. More trouble than it was worth. The owner Aldo…read morehides behind his warranty to justify bad business practices. Had problems from the start. First the hose for the ice maker wasn't connected water leaked on the floors. Then the ice maker leaked. Then no more than a day or two assed in the warranty the refrigerator completely went out. I had to throw out hundreds of dollars in food. So he offers a replacement and brings me another fridge same make similar model on a Friday and the delivery people says it may take 24-48 hour to reach proper temperature and it doesn't. So I called Aldo and he send a real technician that tell him that fridge isn't working and that it would take too much time to repair it. So I go in person the next day to speak with him about the situation only to have him imply that we're we doing something to the fridge and after making my argument that it might just be the model he begrudgingly agrees to give me a base model that cost a 150.00 less then one I purchased originally. I left feeling cheated but figured hey what can go wrong with a plain Jane refrigerator. So his crew show up next day to take the non working fridge and bring me the base model one, but the base model wouldn't turn on and they didn't know why. At that point I was so frustrated I told them to take them Both. A day or two later he text me to tell me that the cord was disconnected in transit and it is now working. Well at this point I was tired frustrated and just lost all confidence in his business. I say fine if I get the base model fridge that you say will work can you please refund the $150.00 difference for the base model fridge. I stated to him please make this concession and we will call it a day. As long as it work when you drop it off we are done! I don't care if it break down the next day. You can consider this matter concluded, because I was just fed up. Well he didn't reply back. I gave him a week or maybe more and ask again and nope he will not budge. He hides behind his warranty. He stated that he did me a favor by exchanging it when it was out of warranty (mind you it was few day). 3 refrigerators and everyone he brought didn't work. So wittingly or unwittingly his stuff doesn't work and if it does it just long enough to last out the warranty. Then he hides behind that used appliances may last fews a day or years. There is no real way to guarantee. He offered me the base model fridge but I told him to I didn't want it and let him keep my $350.00. I was fed up with mile long texting back and forth asking him to do the right thing. Also every problem according to him was such a simple fix, but it was anything but simple. I consider this lesson learned. Please save yourself the frustration and lost income. I tried to load the mile long text messages so you can see for yourselves but I didn't see a place I could load them.

Integrity Refrigeration & A/C - hvac - Updated July 2026

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