Our technician was wonderful. Very courteous and friendly. Seems that every time I call Polk Air the bill seems to be $400. or more every single time. Polk Air was recommended, but I think it's time to go back to our previous provider for service. Alan Powell, Auburndale, Fla. read more

Polk A/C and heating is a perfect example of how a business should be run. Called late on a Friday and said they'd be here on Monday between 8-11 am. Got a call from Mike at 7:30 and said he was on his way. He was promptly here by 8. He intently listened to my issues and began his work to address and fix the issues. Honestly I thought he was just here to evaluate and estimate so I was pleasantly surprised that he attacked the issues and within 2 hrs he was done. This is a company I wholeheartedly trust and signed on for an annual service check. Also kudos to the lady who took my info on Friday and scheduled us in so quickly. read more

I researched companies online and decided to give this one a try as they had very good reviews. I spoke to someone when I called who took my information and went over the issue I was having. They suggested that it sounded like we had a clogged drain line and explained that it could be cleared enough to use it by using a shopvac to suck it out from the outside. We arranged for and appointment the next day for a thorough cleaning and service check. I was quoted a price of $189 for a twice a year cleaning. I received a call from the service men about a half hour before they arrived during the window I was promised. Corey and Michael arrived and we discussed what was happening and I showed them where everything was. During their time here they kept me informed and were very professional. They went over the cleaning and maintenance that was included in the quoted price. They also explained that additional cleaning was needed for the coils. I okayed the service and they explained some extras that might be of interest. In the end we did the deep cleaning and both units were thoroughly inspected. In the end our service cost was about $411 and all seems to be working well. Time will tell but I am completely satisfied at this point. I look forward to having them back out in about 6 months to do the routine cleaning and maintenance again. For my first time use of this company I would definitely recommend them. read more

Jean was on time very professional and respectful. Explained everything so it was easily understood. He was very thorough in checking out our system.Help me make my decision to go with polk air conditioning very easy. I would Go as far as to say that he was the reason I decided to go with Polk air conditioning. An extremely good experience even though I had to spend thousands on a new unit. read more

Just had a complete install done. Professional and friendly service, from the estimate to the install. Guys did a great job and made it a pleasure. They completely cleaned up after they were done, plus cleaned along the way. Polk Air showed up when scheduled and the job was completed in a day and a half. I highly recommend Polk Air for all air conditioning needs. Reliable and economical. Great guys and gals!! read more

This is the greatest service company I've ever had to deal with .I had to call them out twice this month for two separate incidents iwith my air-conditioning units they called me back, scheduled the repair, showed up early & made the repairs, the prices were awesome, they have a 24 hour answering service too .These people are absolutely fantastic, I've never dealt with in 40 years of homeownership a service company better than this company if you don't call them you're crazy. I just had to call them again two years later for a completely unrelated issue called them at 9 PM on Saturday they came out fix the problem and we're gone by 10 o'clock the next morning price was right service was awesome these people are fantastic everybody should do business with them read more

Polk Air has always helped us with any of our A/C needs, they are timely and affordable. You can rely on them to get the job done.

Polk Air Rocks. I had my a/c go out during the recent hot spell. I contacted Polk Air and set the appointment. Their tech arrived on time as scheduled, was neat and walked me through the entire repair. It wound up being a minor repair which was good on me and the checkbook. If you're looking for a reliable and honest a/c company. I highly recommend Polk Air. read more

We are very pleased with this air conditioning company. From the first day that we called them for a quote, they have not disappointed us. Luke was very accurate with his measurements. He had a quote for us within a few minutes, I could tell that we would be pleased with the installation. Another company that came out to give us a quote, never even got back with us. Also the ladies on the phone were very nice and helpful. I would certainly recommend them to others. read more