The thing I appreciate most about Kuhn RV of Sherwood, Ohio is even a year and a half after the…read moresale, (when you need service) they will sit down with you, discuss options and do the service in a timely manner... and at a reasonable cost. Just plain good old fashioned service.

We were visiting near by, and Kuhns had such a variety of nice RVs. We decided to visit and met…read moreLuke aka Kukie Poo. Such a nice gentleman. Although we didnt find what we were looking for, we asked to be placed on their email list along with subscribing to their YouTube channel. Excellent place to shop.

We ordered here one part for our suv' s door. They promised to deliver it in 1 day. They hold their…read moreword. The part was on time. Friendly people there. :)

I had a great car buying experience, it was quick, easy, and I really feel like I got a great price…read moreon a great car. My salesperson, Jim, was very helpful in providing me with all kinds of information about the car before I decided to buy it and was able to answer any and every question I had.

Just the best there is. Always willing to help, positive attitude, and work with you in ordering…read morewhat you want. Jason Lloyd is one of the best salesmen ive run into in 25 years in the industry. And ARI just an hour north of here did fabulous work installing things like a roof mounted ac unit and a huge fridge/freezer. Beth did all the paperwork with me, and made it a painless process. This family owned business makes you feel like your business is wanted. Thank you and look forward to future business.

We had an old truck that was just taking up space in the driveway for months. I sent my boyfriend…read moretheir information and he called that day. I believe it was after 5:00 even. They scheduled to pick up at 5:00 the next day. They were at our home at exactly 5:00 ready to tow the truck away. I handed over the title and key. They paid me what they had promised my boyfriend and went to work. Both gentleman that came to our home were kind and respectful. Fantastic experience, especially for someone who battles severe social anxiety. I would 100% call on their services if ever needed again. I will also 100% recommend them to anyone in need. Thanks guys!!!

Amazing experience all around! This is my first big purchase and didn't know much going in. Brett…read morePaul did a fantastic job at going over everything and what would be best for my needs. Bryce Butler was a great help in the financial department who went over everything in great detail. Thank you all.

We had been shopping for a couple of weeks and our experience here was was really good. Brandon and…read moreJason were both friendly and easy to talk to with, no pressure. We received more for our trade than others had offered and we left with what we feel was a very fair deal. Our next vehicle shopping will start here.

I'm in Illinois about a 3 hour ride away, and tried to buy a Yamaha XSR that Kendallville had…read morelisted on their website. This is a long but detailed story with some red flags for this dealer to be aware about if you're not a local buying from them. I called on a Fri afternoon, and talked to Nolan. He explained their dealer policy is to require a $1000 non-refundable deposit to place a hold on a bike, but would allow it to otherwise be held for me if I was travelling that day to come get it. I said I wasn't willing to risk riding 3 hours there and not liking something about the Yamaha or the deal and having them pocket $1000. That sounds ridiculous. With the understanding that it could sell to someone else at any time, I sent them my Finance app on Fri at 6pm. On Sat morning, I asked for a bill of sale and how it was going with getting my financing approved. Sat went by without them getting in touch with their bank. I was told they'll hear from their bank on Mon morning so I told them I'd be there Mon. On Mon morning when they opened, I let Nolan know I've got my own bike all packed up, paperwork ready, 2 keys, extra seat, owners manual, etc... and ready to hit the road to their dealership as I took the day off work to go buy the Yamaha from them once the financing is approved as I expected there wouldn't be an issue with getting approved. Salesperson then told me that their bank won't finance someone from Illinois, and multiple other states. They stopped doing business with their national bank, and don't have any way to finance out of state deals like mine. They apparently couldn't (or wouldn't) tell me this on Fri or Sat despite me sending them my finance application on Fri. They told me to instead get my own financing, and they would hold the bike today if I could still come in today (Monday). Otherwise, they wanted $500 non refundable to hold the bike beyond Monday. Actual text: "Just spoke to my manager and he said he'll hold for $500 if you can't make it today." I asked them to hold it as "sales pending for me today" as I was heading to my credit union to secure my own financing as Kendallville instructed me to do. I said I'd also like a phone call from the manager (Channing) about that non-refundable policy as I'd appreciate a reasonable explanation about it. Meanwhile I went right to my credit union to get my loan expedited so I could still ride out there today, or otherwise make plans to reluctantly put up $500 to hold it, or make another arrangement with Channing pending his return call to me as I'd requested. Nolan texted that he'd "put a hold tag on it, do our best to not let it sell, and if someone starts to show interest, let me know" since his manager Channing was out to lunch and would call me when he returns. Nearly 2 hours pass with no phone call from Channing. Instead, a call from Nolan telling me that "sorry, some guy from Indianapolis just came and bought the Yamaha from one of our other salesperson while we were both at lunch". Really? So much for their word about holding it the same day for me, putting a hold tag on it, or Channing even calling me back with any sense of urgency. I was then told by Channing that I should have put the non-refundable deposit down to hold the bike for today, and that's my fault for planning to ride out there to buy it on their word that they were holding it today for me. Takeaways of this dealer: Their sales guy got hosed out of a deal and another one got commission from sniping the deal. Their manager Channing, would not call me directly until *after* they sold the bike to another customer that had come in later. They don't apparently communicate in their CRM or use hold tags properly to let other employees know that a deal is pending on a bike. And then instead of taking responsibility for having a ridiculous policy about non-refundable deposits and not honoring their word to hold the bike today for me as I'm ready to ride out there, instead blame me as an out of state buyer for Kendallville's own inability to provide financing for a customer from a bordering state, and for me as a customer not trusting a dealer with a non-refundable deposit. A dealer that has now clearly demonstrated reasons to NOT trust them with anything that isn't in writing... Kendallville may service their other customers just fine 70%+ of the time, but Channing and owners really need to re-examine how they should help make a sale happen instead of finding ways to make it difficult, delay it, and eventually kill it. I also gave Channing an opportunity to explain to me why they should get more than a 1 star review from me, and well, you can tell how that went. Hope someone there learns from the way this whole thing unraveled and went sour. Oh, and for those that have read this far: Ask for a $500 deposit if they tell you $1000, as clearly they'll deviate from their own "policy" when it suits them.

Happy with my purchase! You want a seamless transaction from start to finish go see them!read more

Bought a "little old lady only drove on Sundays" CJ from them. It was all they promised and a bag…read moreof chips. Good price because it was a 2013 (bought it in 2021), had only 29k miles though, and it was a manual transmission. The process was simple and easy. I would have given them 5 stars, but the PRESSURE put on me AFTER the sale by the Finance Dept Warranty Saleman was beyond the pale. The stories of "what if's" this or that happens were hilarious. I don't live in fear of what MIGHT happen and felt a little belittled by that last part of the process. A simple question: "Would like to discuss warranty options with our Sales Dept?" would have sufficed. Because I would have said NO. Never, ever by extended warranties. It's fear-mongering.

I recently had the pleasure of working with Emily and Nathan from Shepherd's Chrysler, Dodge, Jeep,…read moreRam's sales team and they were very easy to work with. They gave me a very fair price on my trade in and I got a Quality used Truck. There a couple of issues with the the truck but they took care of them for me. Shepherd's Chrysler, Dodge, Jeep, Ram is a very honest and trustworthy dealership. I have bought a lot vehicles in my 46 years of driving but by far Shepherd's Chrysler, Dodge, Jeep, Ram was my best dealership experience. If a could them more than 5 stars I would.

Drove from Wisconsin for a specific bike. Mike, Grace, and Chris were all helpful over the phone…read moreand wonderful when I arrived. Everything taken care of in a timely manner. Great team and highly recommend!! Thank You Ft Wayne Harley!

En route to a brother's funeral, and needed a 10K oil change on my new 2025 Street Glide. No…read moreappt., just rode in and said I'd wait if they could do it. I had to leave in 2 hrs. Ryan in parts and the service manager moved their team to make room for my bike. 90 minutes later, they finished. Included a wash, multipoint inspection w/recommendations along with some well received appreciation. They understood my concern for a departed brother and acted quickly to accommodate. I appreciated both their Herculean effort as well as their respect and consideration in my circumstances. I felt like family even though we'd just met.