I had such a great experience at this place! I was able to check in online at home, and it asked me…read morehow far away I live so that the system could notify me when it was time to head in. I like the set up of having a triage-type room where you're called in for vitals, then transferred along to another room to wait for the doctor. Will definitely be back!

I absolutely love that you are able to check in online, see their wait time, and know where in line…read moreyou are. They tell you when to come in and even let you fill out the information online so you have minimal things to do once you get there. The front desk workers are very nice and helpful and so is the nurse who takes your vitals. The doctor is knowledgeable and thorough. They took good care of me in my visit after a car accident and made sure to provide me with all information that I needed to help my injuries moving forward. I will come here again if I ever need urgent care!

I specifically selected this place because they market themselves as having IV therapy and I was…read morevery dehydrated from a stomach bug. I told the person who answered the phone that before making an appointment. But at the end of the appointment, I was told there was no one present who could administer an IV. I understand doctors do not normally insert IVs but he wasn't capable especially if it's an IV therapy location? I was charged nearly $100 on top of my deductible for a COVID test which I wasn't told before the test was done. I've never been charged that much for a COVID test. Even though I asked about the charge and told him my copay amount, they still overcharged me which wasn't discovered until I asked for an itemized receipt. It took them many hours to issue the partial refund.

The couple of times I have gone to Rockwall rapid care they got me an extremely quickly and I was…read moreable to get relief. I find the staff to be friendly and efficient.

My Husband had a blod clot that had to be removed in an emergency in Sept. We went back for a…read morerecheck and to get a referral for a Sonogramon his leg Per his Vascular/Surgeon. Dr Believes my husband has another blood clot. I called today trying to find out who they sent the referral to so I could call them. I am told that my Husband signed a Refusal of Medical advice. This Is False!!!!! THEY HAVE MY HUSBANDS LIFE IN THERE HANDS. I Love Dr. Trinh and Dr. Brown. I am not AT ALL Blaming Dr. Trinh and Dr. Laura!!!! I am filing a complaint with the Medical Board. Please Please Don't go there!!!! My Husband could Die Because of these people if he has another Blood clot. I give Dr. Trinh and Dr. Brown 5 There is one Nurse that has been there since I started going that I give 5 too also. NO STARS TO ANYONE ELSE IN THE OFFICE!!!!

So I went to his location because my kids and I were sick and we were driving home from seeing…read morefamily. The front desk staff said we couldn't be seen because our PCP were out of dallas... just because we have HMO doesn't mean we can't go to an urgent care. She tells me they are not a urgent care but it clear says 'urgent care' on the sign. Makes no since.

I came in this last Saturday and everyone in the office was super nice and welcoming! They eased my…read moreevery anxiety and actually listened to my concerns. So many urgent cares and doctor's offices these days act like patients are wasting their personal time, but this one didn't. Literally every person I talked to had a smile on their face. As someone with major doctor anxiety, this location was very refreshing and accommodating. I will say that it was very hard to find a parking spot with all of the retail stores surrounding it, so be prepared for that. It would be nice if they had designated urgent care parking so patients didn't have to walk across a hot and crowded parking lot with a fever, but you can't have everything. Regardless, this location will now be my go-to for any urgent care issues!

This office experience with front desk people and there gossiping about patients is very…read morecondescending. Im sitting at the table and hear the black lady asking the Hispanic lady why did I still have the key? If my items are locked in the establishment cabinet for drug test and i don't produce enough urine sample the first time around I have to wait. I'm right here I can hear. Also speaking on other patients information while there in the back isn't patience confidentially. Learn how to train you staff to be better when handling information it doesn't show quality care.

Everyone here at Total Point in Ennis is so friendly and accommodating! These people have the best…read moreattitudes. From the front desk to the nurse and doctor. They are very fast and efficient but listen and do not make you feel rushed. You ladies keep up the great work & friendliness. Y'all rock!

They are great. Highly recommend going here. They will take great care of you. Staff is very kind.read more

This one is our go to spot for a doc in the box. The staff has always been helpful and nice when…read morewe needed specialized help due to insurance issues. Drs are always helpful with questions. Of all the ones we have been to this one is our favorite and seems the most competent. We no longer live in Waxahachie, but we still drive out here for the service and health needs.

Walked in and said they only see new patient in the morning. The receptionist wasn't not welcoming,…read moreso I would expect the care to be any better.

Blaire, the NP and the girl behind the desk, the only two who were there, ran it like a well oiled…read moremachine. Blair was efficient, listened to my concerns and had me in and out of there in 20 minutes. The 15 minutes waiting in the car and having to refill the online questionnaire was the only downer. I'm sure the reason being was error on my part. Thankfully whatever I put in there each to me wasn't lost and just picked up where i left off. If I am ever in need of an emergency visit, I will return to this location.

Bad billing practices. If you don't want a headache a few years down the line, think twice about…read morethis facility.

Been here twice. Seen BEFORE my appointment both times. No wait, no hassle. Appointment easy to…read moremake. Prices affordable. Nurse I saw was great both times. A rare example of a healthcare service that is fast, good, and affordable. Nothing else like it. Glad we have it in Rockwall.

I am not here to leave a review of anything that has made my experience great or bad . I am just…read morehere to say that you need to be open 24/7 . People don't just get sick during the day.

You're better off googling all your questions. This place can only take your temperature and give…read moreyou an antibiotic. They should only be allowed to do flu test and school physicals .

Repeating what other reviewers have said : Dr. Mittal is the star of this facility. She's good at…read morewhat she does and is always positive and pleasant.

I have been here a few times. Never had any problem here. Staff is very courteous…read more Always a clean facility. On problem I've had is with billing. They may bill you again after several months.

I had to take my husband in tonight and within one hour they had him checked in, diagnosed and…read moreafter getting a necessary shot and prescription we were done! The nurse even got him a wheelchair to get him out to the car comfortably. Very kind staff and clean areas! Thank you all for your help and making an already crazy day end on a good note! Highly recommend!