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    CareNow Urgent Care

    5.0 (2 reviews)
    Open 8:00 am - 8:00 pm

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    5 months ago

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    Baylor Scott & White Emergecy Center

    Baylor Scott & White Emergecy Center

    1.9(9 reviews)
    0.2 mi

    To the Administration of Baylor Scott & White Emergency - Forney,…read more As a new resident of Forney, I am writing to express my deep disappointment regarding the service I received at your emergency room. I arrived at approximately 10:00 PM seeking immediate assistance for a cut that required stitches. Upon arrival, I noticed at least 20 people in the waiting area. The intake staff were unwelcoming, and after receiving a wristband, I was told to wait. I sat for one hour and 45 minutes while actively bleeding, and I overhead several other patients complaining about wait times exceeding three hours. Due to the lack of urgency, I chose to leave and drive 20 minutes to Presbyterian Hospital in Rockwall. I was seen immediately by a pleasant staff with no wait time at all. As a Black person, it is distressing to experience such poor service, which unfortunately aligns with the negative experiences many minorities face at facilities like yours. While Forney is growing rapidly, the current representation of care at Baylor Scott & White is unacceptable for tax-paying citizens. I hope the city considers providing residents with better healthcare options, as your facility failed to provide even basic timely care.

    I went to the ER and was sent home with abnormal labs and when I called in to get assistance to…read morefind out why most of my labs were abnormal and they send my home, I was advised to Google my labs! What in the world? Why are you guys so rude and nonchalant about peoples health! This place is the worst ER I have ever been two. Two times now I have been sent home with no help. The last time a doctor called me stating they saw and infections in my lab work and they wanted to send me drugs. But they did not see it until after I left. I went to the ER with intense lower left side cramps. I have a history of ectopic and they ran labs and I am seeing my results online two days after leaving the ER and all labs are abnormal. No one explained anything to me or is willing to help me. Your team are terrible and don't care about human life. Pls if you can avoid going here pls do. Waste of money and time and their healthcare team don't care!

    Baylor Scott & White Urgent Care+, Mesquite - Exterior

    Baylor Scott & White Urgent Care+, Mesquite

    2.1(59 reviews)
    10.4 mi

    My second experience with them this year. I was nervous about going on the weekend, thinking the…read moreservice wouldn't be as good. I was pleasantly surprised! Short wait (I signed up through my Baylor portal before my appointment). Very thorough and knowledgeable of what was going on. So glad they are nearby!

    Please beware of the medical malpractice you may be subjected to by Dr. Folake Familusi…read more In August of 2025, I was prescribed Levofloxacin as a second option to treat a mild UTI. I was not informed of the risks associated with this medication, I was not advised to take precaution or to even communicate with my doctor if side effects occurred. I was not supervised for the 3 days I took Levofloxacin. Baylor Urgent Care in Mesquite did not check in on me. I experienced 3 days of insomnia, tendon pain which caused me to injure my wrist from listing up clothes, constant diarrhea. I also experienced hallucinations and extreme anxiety- anxiety that lingered for months. The effects of Levofloxacin caused a huge toll on my life, as the antibiotic resistance it caused made me the constant struggle to be cured from the UTI, due to being constantly switched from different antibiotics. It also caused me to not be able to walk for weeks from the pain in my leg's tendons, resulting in me having to quit my job. I also spent a lot of money on doctor's visits, medications, ER visits, therapy visits and even an ambulance, due to being prescribed such a harsh antibiotic without any warning. The effects of Levofloxacin also caused a huge strain on my mental health, after instantly giving me symptoms of anxiety once I started taking it. These symptoms lasted months and consisted in doctor visits, crisis hotline calls, and medication to repair the effects it gave me such as suicidal ideations, panic attacks, constant anxiety attacks, nightmares, and memory disruption. The lack of care from the provider who prescribed me Levofloxacin during the 2 minutes she took to see me, without warning nor informing me of risks, was completely negligent and caused a lot of damage onto me and my health.

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    Baylor Scott & White Urgent Care+, Mesquite - Lobby

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    CareNow Urgent Care - urgent_care - Updated July 2026

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