Great variety of services offered. Thus us more than just a place to send packages. Great personal…read morecustomized services

From the owner: At Postal Plus we treat all our customers like family! So you know we will do our best to take care…read moreof any and all your needs. We offer a multitude of services like shipping, Packaging, handling, Notary, Scan, Fax, laminating, passport picture, same day delivery, copying and more! Come by, say hello, and learn what all we have to offer you!

Very cool concept to help start-ups! Offers you great locations, flexible leasing, awesome…read moreamenities all at a price you wouldn't ever be able afford otherwise. You get to chose from shared co-working spaces, on call conference rooms, private office or just use of mailing address . Didn't work for what I need but during times like this Covid crisis it would be a much more affordable and safer option.

We worked closely with Intelligent Office in Fairfax for several years. Outstanding customer…read moreservice and value, beautiful meeting space and easy to schedule. Everyone in the office is very professional. I highly recommend them!

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents

such a great environment and very clean. value all the workers and the service is amazing.read more

The customer service rep helped me with a package that I mislabeled. He really went out of his way…read moreto assist me. I am so very thankful!

The customer service here is superb. They were able to package 11 heavy cases of anchovies plus 10…read moreindividual cans of anchovies in just two boxes as I requested. It was not easy because they had to figure out the size of the boxes. They handled the packaging and labeling in my absence; I did not have to wait, making the experience convenient for me. In addition, the staff was friendly and did all that they could to satisfy me. I especially appreciated their willingness to honor a discount coupon for packaging services that I forgot to present at my initial visit. They pleasantly refunded the difference. Another less courteous establishment would have balked or only done so grudgingly. Many customers patronize this UPS store because they receive quick and efficient service. I urge you to see for yourself. You will be glad that you did.

I've been here several times to make Amazon returns and the process is Al way very quick and easy…read more They haven't been too crowded on the weekends and the staff here is always friendly and knowledgeable. There's plenty of parking here since they are located in a large shopping center, I'll be back here if I need to return something or ship something via UPS. This is the best UPS Store in the area.

I had a very negative experience with this notary service. I was asked to pay in cash, and after…read morearriving I was informed that additional fees would apply because witnesses were not present. I was told I would need to pay extra per witness signature, which was not disclosed upfront. When I questioned these charges, I was told that I would need to "take the risk" since the witness was not present. This explanation felt unreasonable and not aligned with standard notary practices. The pricing structure and requirements were not clearly communicated in advance, and additional charges were introduced during the appointment. Overall, the experience felt misleading and unprofessional due to unclear fees and inconsistent explanations. It gave the impression that the service was not operating with transparent practices and was primarily focused on extracting additional fees rather than providing straightforward notary services. I would strongly advise others to confirm all requirements and pricing in writing before using this service. I feel this place practice is fraud and I will stay away from doing business with this place.

Customer Review - UPS Store, Chantilly, VA…read more I am writing this review to document a deeply disappointing and unsettling experience at this location. I visited the store to return six Amazon items. At the counter, I was handed three receipts covering only four items. When I calmly pointed out that two items were missing from the receipts, the associate became visibly frustrated rather than helpful. After taking time to match the items one by one, it became clear that one of the receipts I was initially given did not belong to me, and my correct receipt had been left on his side of the counter. Instead of acknowledging the mistake professionally, the associate tore up the incorrect receipt, handed me the one that should have been provided earlier, and then abruptly told me "not to come back to the store ever again." I was shocked--not only by the error, but by the tone, body language, and hostility shown during the interaction. I responded that there would indeed be no reason for me to return. What made this encounter especially troubling was the way I was treated throughout the exchange. Based on my appearance and accent, I could not help but feel that I was met with impatience, disrespect, and verbal aggression that I strongly believe would not have been directed at a customer perceived as white, Black, or more "American-looking." The experience felt racially charged and dismissive, and it left me shaken. Mistakes happen. What matters is how they are handled. In this case, the mistake was compounded by unprofessional conduct, a lack of accountability, and behavior that made a customer feel unwelcome and disrespected. I hope management takes this feedback seriously. No customer should leave a retail establishment feeling humiliated or targeted simply for asking for accurate receipts for a legitimate transaction. I am confident that this store has interior security cameras. If there is any question about the accuracy of what I have described above, the events of today can be verified clearly through the video footage. The interaction, tone, body language, and sequence of events should all be evident on camera. Given this experience, I have lost trust in this location and in the brand as a whole. I will no longer be using UPS services moving forward. Pictures of all the receipts including the one that did not belong to me. https://photos.app.goo.gl/eiCJsY7Z4H3Y85XKA Now posted on Google Reviews. Best, Concerned Customer

It was time to get rid of the Leaning Tower of Pisa that was my mailbox. I found Top Notch and…read morefigures well if that's all they do, they should be good at installing mail boxes. They were! Carol guided me through the process of ordering the box. It came quickly and installation was done post haste. Snowzilla did not stop them. The installers did a tidy job, hardly getting the snow dirty.

These guys are professional and fast. They were exceedingly accommodating and took some of the…read moreworry out of an already stressful situation. Thanks, guys. I'd definitely recommend.

I have a lot of wine and cigars shipped so I typically choose either a FedEx location or UPS…read morelocation to have it directly sent to. 90% of the time I have the ability to chose FedEx (the one in Fairfax on Fairfax Blvd is fantastic!), but sometimes I'm left with no other option than UPS. This is not a knock on UPS overall - I haven't had issues with them, honestly. But this store is one of the reasons I will always choose FedEx over UPS all day / every day. Good: - location (close to my house) - Saturday hours Bad: - service: 50% of the time I have someone good, 50% I do not. Today I got to listen to a manager tell another customer they are wrong and how they have 'so many people give good feedback about their store' while I waited in line to pick up my package. - will charge to have a package delivered to their store. I've paid as much as $10 per box to sit in their store for less than 2 hours. I get it if it's left there, taking up space, for 2-3 days - but I was at the store 2 hours after it posted as 'delivered' and was still charged $10 per box (mind you I had already paid $120 to have it shipped from the store). There's nothing else that I can offer regarding this location - not sure what else is expected from a shipping store (they have supplies and copiers - like all stops). But this is the first one I've been to that charges to receive packages. If you're reading this - just opt for the FedEx in Fairfax - they are so much nicer and they don't charge to receive your packages.

Updating my review and rating. UPS service has significantly improved. I am impressed by their…read morecustomer service and have been regularly using them for printing and shipping (including Amazon returns). The employees are helpful and go above and beyond to help. Thank you.