I have been a Massage Envy member for almost 20 years. Tonight, I was unable to find a last minute…read moreappointment at any of their locations so I opted to try Elements Massage for the first time. The clinic, itself, I found to be a little less high-end looking than the competition down the street (where I am used to going). The trash cans in the women's restroom were both full, when I used it. There were chips in the paint (various areas). The masseuses' names were on laminated sheets above each room door. I don't know. It just felt lower-end to me than I am used to. The signage, too (up behind the front desk), looked a bit cheap to me. There was a female (who appeared to be a masseuse) that was expressing her displeasure to the front desk gals about having to check something and/or some after work chores that supposedly started today. She insisted that she had performed said chore(s) yesterday. Even so, the front desk girls insisted she repeat it again today. They further explained that they had sent a text to this gal yesterday explaining that this process or procedure was to start today. The masseuse who was clearly trying to get out of the clinic and go home replied, "Well I didn't read the whole text!" in an annoyed/frustrated manner. I didn't think this was proper/appropriate nor professional to have this conversation right in front of a first time client. They all HAD to know I was hearing every word, and they were well aware it was my first time at their massage clinic. I was thinking, "They should have added emptying the restroom trash to her chore list before she left." Massage was very good ... Hence the 4 stars. Pressure was perfect, and masseuse had a unique style I enjoyed with fast strokes. He was like a machine. It was pretty amazing. That said, I had asked for an enhancement when I filled out my intake forms (CBD Herbal Ritual), but, unfortunately, I guess nobody informed the therapist because I did not receive the upgrade. I have to admit, I had been looking forward to that, and I was disappointed by it's absence. I would have said something to my masseuse directly about this, but since I had never experienced an Elements massage, I didn't know whether perhaps that was something they waited to add towards the end of the massage??? Also, I had put on my paperwork to avoid my face and scalp because I tend to get acne troubles when I have oil on my face. The therapist confirmed this wish at the beginning of my massage, but he forgot and still began to do my scalp and face. After he had already started, he remembered. By that point, the oil was already present in my problem area so I gave him the go ahead to continue, but this was another bummer. Again though, over all, it was a fantastic massage, and that is what is paramount. Despite the couple of dislikes, mistakes, etc., they did not hold enough weight to give any less than 4 stars. I will return and give them another try.

I left my 60 minute massage, 30 minutes in…read more I am an elements member for 3 years now at a different location, my girl left the company so I thought I'd try this one as they had availability. This was the WORST massage I've ever had, my back muscle is inflamed & hot to the touch. Ever since that massage - I came in with pain & left with even more. Therapist was not knowledgeable on the muscles. Kept causing me pain by rubbing his elbow directly into my bones... didn't listen to direction when given.. not relaxing at all No manager on site to speak to about it prior to leaving, front desk said I could call him later. You'd think THEY would care enough to call ME. Guess not!

I will not recommended to anyone, unhappy whole 60 minutes message, message skill needs to improve…read more I will never comeback to this store.

Massage therapist left every time somebody came through the door. Ruined any good vibesread more

Easily one of the best massages I've had. The environment was super calming, and the LeeAnn really…read morelistened to what I needed. She focused on all the right areas and made a noticeable difference. I walked out feeling like a new person. Definitely coming back.

Leann is not only an incredible massage therapist but an amazing human being! I could tell she had…read morea lot of experience from the first massage I had. She is very focused, professional, and fun to be around! An incredible human who takes great pride in her massages!

This place gives amazing massages for an amazing price. It's no frills , get down to business, but…read moreclean, relaxing and do an amazing job. I would have given this place 5 stars , but there are a few things that lowered that. 1st my massage therapist, whom was great, was obviously smoking right before he saw me. The smell of cigarette smoke was definitely a turn off and took me out of the moment. The other thing is it's a bit noisy in the room. This may be something they don't have control over , but you can hear the employees in the back room and noise from the business next door. The employees were definitely not being loud and being very respectful, but you could definitely hear them. Maybe turn up the music a bit? However all in all , an hour foot and head massage for $45 is incredible!

I have been going here for over 15 years and never had such a bad experience than now. The massage…read morewasn't worth any money but we paid. I told her multiple times I'm going to go get cash for a tip at sprouts. While walking to Sprouts they chased us down yelling about the tip. I told them again I am getting cash. When I got the cash they didn't even care. I'm sorry I will NOT go here ever again!

Who wouldn't benefit from a 60 min. massage, float session, and BioMat session? Let's say I…read morereturned to my family all smiles and super relaxed. I felt like a new woman I completed a 2 day road trip and my sister gifted this experience to me! + James was understanding that i was running a little late. + He created a very comfortable environment for my first time with him/float/bioMat + He has a way of making the massage feel longer than 60 minutes. we talked about what i needed r/t driving, sitting (nonactive lifestyle). working long sections for full body relief + massages feet !!! (i seldom every get my feet rubbed, but i did share that i was driving for 2 days) + overall silent session, asking if pressure was ok me giving positive feedback

You will be in for one of the best massages of your life and especially if you have things that you…read moreneed help with.

started off ok then she left for 5 min next thing u know her daughter or something started to…read moremassage me and it was the worst feeling ever what ever she did it hurt I had to get up and ask for a refund then they gave me attitude and told me to fuxxoff

The owner of the massage shop had decent reflexology technique. However, her daughter who assists…read moreher is rough and thinks she is competent. Her mother indulged her when the daughter said she could do reflexology on my brother. I looked over and could tell that the daughter was not doing it right. I had to inform the mother that the daughter's technique was odd. The mother went ahead and took care of my brother. But it was uncomfortable to have had to have that conversation when I was trying to relax.

I dont know how I am expected to drive home after that massage. Ben gave me an amazing Lymphatic…read moremassage and I am so relaxed, it's scary. Just the right amount of pressure and he made sure to focus on my most tense areas. I felt so comfortable and was almost angry when he thanked me and said we were done. The place was clean and had a nice ambiance with an amazing smell. They offered water before and after the treatment. Even had some tea! Cannot recommend this place enough. Pleasantly surprised and thrilled to return.

First off KATHY is amazing best massage I've ever had in my life!!! The prices are fair and the…read morequality here is phenomenal. Front desk staff is so courteous and accommodating if you have a short wait. I can't say enough about this place clean relaxing I drive here no matter where I'm at in Arizona!

Jessica...what can I say but the facts! She gives the best deep tissue massage I've ever had. She…read morehit all the "spots" without telling her and I walked out feeling like a new person! It's great to find someone who intuitively knows what your body needs. Thanks again, Jessica....

Jessica is a true professional. Not only is she a phenomenal massage therapist, she is extremely…read moreknowledgeable about fitness and nutrition. She is now my secret weapon in keeping my body feeling great and in peak condition. I highly recommend Jessica to anyone that is looking for the best massage of their life!

Great experience with a blended massage at Hidden Jewel Spa. Tabitha did a great job explaining…read morewhat to expect and the options available. I had never had such a clear and open explanation before at other places, which made this a way better experience. Entrance to the suite is by the North side (end of the block of suites), right South of the West side entrance to the parking lot. There is also a South entrance to the parking lot (Shea)

Just a great experience from start to finish. Fabulous masseuse. Thorough. Friendly conversationalread more

The place is very clean inside, with comfy couches and chairs. Water, tea and a candy dish is…read moreavailable for guests. Staff is friendly and responsive. I've been going for about a year now to see Meena. I've had only positive experiences. Meena has good listening skills, a variety of technical skills (Thai/Deep, etc) and the ability to apply as much or as little pressure as feels helpful. She also has a kind disposition, which makes the overall experience more pleasant. I highly recommend Thai Wat Pho Massage!

Hands down the best Thai massage in the greater Phoenix area. Don't hesitate to give them a try.read more