These guys are the best! We ran out of water because of an unknown leak under our building and they…read morewere there within 45 minutes filling our holding tank. Great service!

These guys are great. We woke up to no water -- no toilets, no showers, no coffee! Texted Island…read moreSweetwater and Dave was here in an hour to fill our tank. Really nice guy. They get their water from Roche Harbor and it tastes good. Also, $100 less than the guys I bought from last time.

My roof cleaning would not have been doable without the water delivery. The delivery was on time…read moreand exactly as needed as they coordinated with the other contractor. A great find!

From the owner: We provide transportation of Potable drinking water from one of the public utilities to your home…read moreholding tank, your swimming pool or hot tub, to commercial job sites, and other areas not listed. We are available for normal business hours but also offer after hours emergency response as well.

I am extremely pleased with the service they provide. They email me in advance if my delivery,…read moreaccommodate when I don't need water and have been super friendly. Compared to other options, these guys care!

Great customer service calling into them - very polite, professional and on the ball. Unlike…read moreCanadian Springs. :(

I just became a customer. My first delivery was perfect. It arrived as scheduled. I reordered and…read morethis time the delivery came one day ahead and I am left with 14 bottles. 7 full and 7 empty because they arrived the day before they were supposed to. There is no way of contacting the local delivery company. Each call is handled by a Florida call centre. Over the holidays my place was chock full of bottles with guest asking what is going on. After reading all the reviews complaining about delivery service I am so disappointed. What is wrong with the owner? Has he no business skills? All your customers are cancelling on you and you make no effort to improve your service. What a shame.

Probably the worst customer service I have ever experienced. The people in the call centre were…read morevery friendly and tried to be helpful however the Richmond BC service group are absolutley the worst. Three dates they were supposed to show up to pick up a watercooler and leftover bottles from our business when it closed down. Each date they no showed. I made it very clear that I had to drive an hour to meet them there. 6 hours of my time wasted. Nov 26 2025 the service person finally shows up and does not say one single work to me. He was upset because I asked for a one hour advanced call and when he called he said he would be there in 45 minutes. I told him I needed the one hour to drive there. One would think that the Richmond BC Service Manager would reach out to aoplogize but nothing. Brutal service.

Spent almost $200 in deposits and water, and have not seen an ounce of water. I'm getting the run…read morearound regarding delivery. Run.

I learned about the importance of pure, raw, live, structured water through Dr. Gerald Pollack (The…read moreFourth Phase of Water) as well as other health leaders (i.e. Dr. Jack Kruse) and its primordial, foundational relationship to all aspects of our health and our ability to properly detox, conduct electrical impulses and conduct electron flow throughout the body. In general, spring water in its raw, unfiltered, naturally structured form is best but it is surprisingly hard to get commercial mineral rich spring water that hasn't been processed or sterilized. In addition, collecting my own spring water was too much work for me and I was always worried about toxins leaking into the source. Therefore, for years, I decided to order purified water through Culligan and utilize the Vitalizer Plus to structure the water and add minerals back to the water. 3 months ago, I heard about Fountain of Truth Spring Water on Daniel Vitalis's Rewild podcast so I thought I would give it a try. I ordered a few jugs to try it out and haven't looked back. The water tastes great and is so rich in minerals that I have cut my magnesium supplementation down by 75% and no longer need to take my silica supplement. I also save a lot of time since I don't have to reprocess the water through my Vitalizer Plus anymore. I also noticed that my hair has stopped graying and my skin looks fuller/less wrinkly. Graying is typically a signed of dehydration and zinc deficiency. I don't think this water has any zinc in it so it must being doing a better job of keeping my cells hydrated. I am also assuming that is the reason my skin looks better though Silica also helps with that. Long story short, in my opinion, getting "good" water is the most basic and the first step anyone should be taking in their health journey and I am extremely happy to have found a source like this. If you are considering getting a good source of water definitely test this source out and see how it works for you and your body.

This company has been giving me good support and service for more than a decade. Their drivers are…read morefriendly and knowledgeable, and they have always shown up on schedule. They installed a soft water system and have serviced it since. Our neighborhood has well water, which turns everything brown, and the soft water system takes care of that.

This business CLOSED during the covid-19 lockdown without even telling their contracted customers…read morethey would not be receiving their weekly delivery. And their contracted customer is a NURSING HOME!! I cannot comprehend the thought process of this. Since when is driving water not considered "essential"!? I'm taking my business elsewhere!

Our family used Purified Water To Go in Kirkland for over seven years, but the customer service we…read moreexperienced recently was so poor that we cancelled our account immediately. My wife missed a single August payment -- an honest mistake -- but she paid every month afterward (September, October, November). The reminders they sent never said service would be suspended. No warning, no "final notice," nothing. Then our delivery was simply skipped. When we called to ask why, the manager blamed us and said, "It's in the terms and conditions," instead of acknowledging their lack of clear communication. For a loyal customer of 7+ years, this was not only unprofessional, it was disrespectful. When I pushed for a solution, he said he was "more than happy to start the disconnection process." A company that treats long-term customers this way -- hiding behind T&Cs instead of communicating clearly -- doesn't deserve our business. If you depend on reliable delivery or respectful customer service, I recommend looking elsewhere.

SeAnte our delivery driver for Willows here in Redmond/ Kirkland showed up with a genuine smile and…read moresuch a humble, kind presence! It honestly felt like a breath of fresh air in the middle of all the chaos lately in the world. You can tell he cares about what he does and the energy really made a difference. Quick, courteous, and smiling, exactly the kind of person you hope to see at your door! HE DESERVES A RAISE..

Top notch service! Larry connects with his customers and remembers clients after a one time…read moreservice. Very efficient. Recommended to all for water delivery for this pool season and future summer fun. Thank you!

It is a breath away fresh air to have this new business and their wonderful customer service…read more I bought a dispenser and some bottles of water for my salon. Unfortunately, the dispenser was defective. Not to worry, Justin delivered a replacement within a couple of hours. We are actually looking forward to utilizing this new business. Welcome to town.

This place is the cleanest and easiest facility to use! They have alkaline and purified water…read moreaccessible at any hour of the day curbside as well as a store you can purchase tons of water related stuff. They have dispensers both used and new and tons more bottling stuff. Glad we found this place! We live in Bremerton and we drive up here to get water

Outstanding service, above and beyond, during this difficult time. My husband took in our defunct…read morepond pump yesterday and a fabulous technician took it apart, put it back together, said it was now working (which it is!) - all at no charge. And he just asked for a thank-you on social media. So here it is: THANK YOU!! (p.s. He also gave us a free bottle of bleach water to wipe things down. Bravo, Van Isle!)

From the owner: Van Isle Water Services Ltd. is a Canadian‑owned and operated distributor and retailer specializing…read morein water movement and treatment solutions. Founded in 1972 in Victoria, British Columbia, the company supports customers across Canada from three locations in B.C., combining deep product expertise with a large, readily available inventory to keep water systems running reliably. The company's core offering spans water pumps and related equipment for aquaculture, commercial and residential swimming pools and hot tubs, fish ponds, fountains, water gardens, lake and lagoon management, irrigation, water treatment, sump and septic, rainwater harvesting, groundwater management, and well water systems. Customers can also access in‑store pool, spa, and hot tub water testing and quality analysis, backed by knowledgeable staff guidance.