I found a leak in my pump house after the pressure tank around midnight, called Aquatech the next…read moremorning -- a real person answered the phone and took a description of the problem. I got a call back that afternoon, arranged service for the next morning, and my system was fixed by 10:30 am, just 24hrs from making my first call. The guys who did the work were pleasant, calm, professional, and fixed it up straight away. This was the fastest, most perfect experience with well service I have ever had. I know exactly who I'm going to call the next time I need help with my well.

Our pump was going out for the 3rd time and since Aquatech had fixed it last time I was hoping they…read morecould recommend a replacement. We are so happy with the recommendation! It is quiet, great pressure and installed quickly over the holiday. Thank you so much! Highly recommend for pump and well needs.

This is the 3rd time I've had a whole house softener and filter installed in my home (3 separate…read morehomes, each with a private well). My wife and I really enjoy the feel of softened water in the shower, and the fact that our white clothes stay white. I sometimes hear of others who don't like the taste of softened water. With our first softener (1999-2005), we noticed a little something about the taste of our softened water, but in the 2nd and now this 3rd new one we only notice that the water is as good as any bottled water, with no unusual flavors or after taste. We bought our current home just over a year ago and did a complete remodel. After moving in we immediately noticed that our well water was staining and scaling up all our new bathroom and kitchen fixtures, as well as staining our white clothing. I searched the internet, read reviews, and decided to reach out to Pure Water Northwest. Their rep came to my home a few days later and was very interested in hearing my concerns and clearly discussed options and recommendations to get our water satisfactorily conditioned. There are many softeners available online and in the big home stores for much cheaper than what PWNW offers. Since I have a fair amount of experience with water softeners and know how to do basic plumbing, I was about to "DIY" this job and save some money, but after reviewing all the literature and considering warranty coverage when having someone else do it, I opted to spend more money and go with what seemed like a much better system. After committing to purchase from PWNW, they put me on their schedule and showed up when they said. The installation techs were very friendly, and obviously experienced and knowledgeable. I had fun discussing their tools and process as they worked and they didn't seem to mind me being around. It was very pleasant and straight forward working with PWNW, and my system is working as well as I had hoped. I think they do a great job and I recommend them. It costs double what a DIY job would be, but in the end it seems worth it, and if you can't do your own work, it's a no brainer to go with PWNW.

I had a water softener installed at my home. The unit does what it was designed to do but my…read moreexperience with this company was not one I would recommend. It reminded me of being at the car dealership. The sales pitch was heavy with lots of add ons recommended and the cost was higher than other local shops. When it came time for install we discussed I would not be home and they said that was no problem. I left detailed instructions and my cel number. I came home to find the installer had not been given my number or instructions. Instead of using the existing drain next to the softener he let himself into my home, found access to my crawl space and drilled two new holes in my foundation to run a drain line. Finally, when I contacted them again reluctantly to add additional filters I finally gave up when the quote came back at double what other providers bid the work. I have a new system now from a local competitor and really regret working with this company.

Matt and his helper did an excellent job replacing our older well pump today. They evaluated our…read morecurrent electrical system, made some necessary modifications and replaced the pump. They were knowledgeable, courteous and extremely helpful. We'll definitely use them again in the future, should the need arise. Thanks for the Great Service!

The same day I called 6 businesses, only A Plus answered, one called back, and only A Plus actually…read moretalked to me about our issue even though they had a very full schedule for the day. Some time opened up, and Matt followed up and had someone out same day. No pushy sales gimmicks and they very patiently explained their findings and recommendations. For the service level (phenomenal) and time spent on our property, the price was very reasonable. Thanks to A Plus, our ducks were able to swim the same day our water pressure plummeted and the rest of our animals (human and otherwise) were pretty happy too

Steve is super kind! he is willing to help and work with his clients! he is an owner who actually…read morecares. thank you Steve for helping me and my husband!

Stephen is awesome! He is our go-to for anything pump or irrigation related. He is widely used in…read morethe area because he's quick, thorough and priced right.

DO NOT HIRE THIS COMPANY! We paid approximately $4,000 for a…read morewater filtration system and after the work was done, David Scott stopped responding entirely. We have made multiple attempts to contact him with no resolution. After looking into his background, this appears to be part of a pattern involving multiple liens and court judgments for unpaid debts. We are now pursuing legal action to recover our money. I strongly recommend choosing a different company.

like many who posted on here I've had similar experience with this company or a deposit was paid…read morerequiring half of the total and then the owner of the the . He's unable to be reached via phone text or email currently it appears his closed June 2026. He's never made any attempt to refund the deposit or notify us as the customer that his business was going to close.

Very impressed with this company. They installed a water softener in my pump house. The installer…read morewas efficient and did an excellent job. Would defineately recommend!

These guys are really helpful and friendly. I've had two encounters with them. The first time, the…read moreguy went out of his way to meet me and get me a specific type of water filter that I needed. The second time, I started out asking about a big fancy water system that they would've made a lot of money on, but the guy on the phone pointed out two other options that were much cheaper and that I could do myself. He was really patient with explaining the different options to me, and I was impressed that he was willing to spend some time even though it was likely that they weren't going to do the install.

My well water system was noisy and bathtubs were filling up with orange streaks - iron deposits…read more Lance came out and walked me through the process, starting at the well. Lance does not need much prompting, he will talk your ear off about water treatment. Turns out we have a good pump, a good pressure vessel, but an inadequate pre-filter. Lance explained that a higher capacity pre-filter was needed to clean up the system. He quoted a price and I said "OK." Dan came out the next week and did the install in about 2 hours. The system puked up iron for a few days, then leveled off. Just like Lance said it would. The noise is gone and the water runs clear. Next I'm going to have them install a filter under the kitchen sink so we can get rid of the water cooler in the corner.

My spouse and I live in Everson and have a brand new 9 week baby and it's our first....last Friday…read morewhile I was doing the dishes there seemed to be air in our kitchen faucet and so I had to shut all the water down as I was concerned about burning out the pump. Long story short, I called the owner Dan on Sat morning at 8am and he picked up and walked me through the ENTIRE process of getting my pump and water working again, which lasted 30 min. He did not ask for anything in return, He didn't act rushed or putout and was kind and so helpful. We used Dan originally when we purchased our home a year ago as our realtor recommend him to inspect our well. I will continue to give Dan and his company my business and I believe you should too. Thanks Dan! Josh Clements