The Customer Service Representative is a HORRIBLE. My…read moreappointment was cancelled in error after driving to their new location. No apologies. Just rude and unprofessional comments. It was urgent that I see my primary. i was told just make another appointment. No efforts at all for me to speak with my doctor or a manager. Just pushed off. No sympathy for the time it to prepare to come or the expense used to get there. Unacceptable behavior. 06/17/2026. I now understand when I look at their rating 1.7. I do not recommend them to anyone. If I could put a zero I would.

I don't believe that I have ever had a problem being seen, even with the worst staffing possible on…read moreduty And my Physician was out ill himself. They entire Staffing from the Drs, MAs, NAs and the PAs, are diverse yet extremely pleasant and easy to speak with/complain to. I personally don't think It was the facility or the staff. I honestly believe it's narrow minded. people With entitlement issues. People from different backgrounds, cultural beliefs and socioeconomic backgrounds are not only patients. But, Employees, who better to relate to Americans

My mother passed from Squamous cell carcinoma while being misdiagnosed by Johnny several times…read moreduring the five months we were at this practice. We asked to see the doctor but he was always to full. We trusted them.The oncologist said if the doctor would've seen this, he would've known the entire area was cancer. Johnny guessed the top area "might be fluid"! Please be aware...

In the four visits I've had, I have never actually met Dr. Gurgen. I have only seen practitioners…read more Yet I'm billed as if he was the specialist performing the service. 1st visit, they saw a mole and asked if they could take a shave of it and test it. Naturally, I agreed. What they didn't say is that this little shave qualified as "surgery" and I was going to owe them a lot more money. 2nd visit, they found another spot, shaved some off and sent it for a biopsy. Again, I was billed for a "surgery". I was then told I had to have the spot removed. Now I have a two-inch-long scar across my back, racked up charges for three surgeries, yet the biopsies came back benign. When bills started arriving indicating that I owed them hundreds upon hundreds more than the co-pays I had already given them, my insurance company said it was because I've had three surgeries when I was told two of them were just office visits. In my opinion, Dr. Gurgen is a specialist at bilking people out of their money!

Went into Healthcare Family Medicine- yesterday- November 11th, 2025 for an ultrasound-…read moretheultrasound technicians name was Charles- this young man was so personable while also maintaining a level of professionalism- throughout the ultrasound itself- Charles was kind and and has a level of understanding of how to respectfully interact with his patients- I am a senior female with mdisability- I actually left the ultrasound room smiling ! Thank you Charles! patient Joan Reyes

Bravo...he's the best..no more cronic fatigue..fibromalgia...highly recommend.....thank God for…read morealternative medicine

I have been using Dr Dersch for a number of years now. He is a caring and very knowledgeable…read morephysician. I would highly recommend him to anyone looking for a urologist.

I saw Dr. Dersch at his office in Oxford, FL. Dr. Mark Dersch is a wonderful urologist and an…read moreexcellent surgeon. He was able to remove several kidney stones from my right kidney, including one rather large one, while I was under anesthesia. The surgery only left a small scar on the right side of my back. He sent me home with enough medication to get me through the healing process with very little pain. He also went out of his way to try different medications to ease the spasms from the stent he left in my kidney. Leaving the stent was his way of protecting my ureter from an enlarged uterus pressing on it, and also to make it easier for the gynecologist to see it when he performed my hysterectomy. I still have kidney stones in my left kidney, which he said we will discuss options for in the next month or so. I trust Dr. Dersch completely and know he has my best interest at heart (that's not something many can say about their doctor). I would never want to go to another urologist. He is very kind, understanding, and patient. He explains procedures to my daughter and I in words that are very easy to understand, answers any questions we ask, and makes us feel safe and at ease. He also has kind eyes, a sweet smile, and treats his patients with respect. I highly recommend him.

I saw Dr. Vera yesterday for some concerning spots on my face. She took great care of me and I was…read morein and out in a matter of minutes. I love this practice and have been seeing Dr. Casper for 12 years and Dr. Vera now for 4 years. I highly recommend Alliant Dermatology. Can't wait to see their new state-of-the-art office open on 466 in the coming year.

Always late and after 30 minutes waiting in lobby it's another 30 minutes in the back waiting for…read moredoctor. They scheduled to many patients. Sad