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    Interim HealthCare

    1.0 (1 review)
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    3 months ago

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    Faith Hospice

    Faith Hospice

    2.1(19 reviews)
    1.1 mi

    I would like to thank Heather. She has been exceptional with my mother and my family. She is so…read morecaring and compassionate. Heather, you are absolutely the best and I am very comfortable knowing that you are part of the team taking care of my mother.

    although the first contact with Faith was a good experience during the process with my ailing…read moremother, during and end process within days was extremely horrible. I've never dealt with hospice before but I've heard great things and beautiful things about them and that Faith was absolutely the best. when I was able to transfer my mother to hospice where I took care of our family along with first contact with the nurse at home did not provide comfort packs or a comfort pack and then I had to find someone to come watch my mother while I took off to go get the morphine from the pharmacy 15 minutes away in which I had a problem because the nurse apparently didn't tell the pharmacy that this was a case and I ended up having to pay for her myself out-of-pocket. I get back to my at with very little instruction on what to do. I was handed a pamphlet and told that it explains everything in pamphlet was just about how to recognize the signs of death. I had some issues that evening and was scared to touch the morphine because I had no idea to do because the nurse had already left. So another hospice nurse had to come out to help me because the admission nurse did not show me that or get me the comfort pack which the nurse at that time ordered and also didn't bring with her, but I had to order. during the evening overnight, I had another issue and I had called My new 911 was their phone number. I was told to contact them no matter what do not call 911. I got a call back from the nurse and she said she was on her way to help me take care of the when she arrived, she asked me some questions. I answered she took a hold of her computer and. a doctor on call and then I was supposed to start doing the morphine once every hour I did ask questions but never once did she ever say this is the end or this is what you do with that I was to combine two every four hours and morphine every hour. My mom had a pretty good but I could tell it was close to the end and as my mom struggled late I told him that she was having problems and I needed to know what to do because I didn't think that the medicine was helping my mom. I was told that I would get a phone call from the nurse and an hour and a half later. I ended up calling again because I didn't get a phone call yet. I ended up telling them she's struggling and I needed help. I needed to know what to do. I called and they said that a nurse will be calling me soon. My mom passed hour and 15 minutes later with no return call from the nurse since I had called the first time. After another almost hour later, the nurse and she's telling me that she will be about 35 to 45 minutes and that's when I let her know that my mom had already passed at 7:47 PM and that the funeral home was on their way, and at that moment, the nurse raised her voice and yelled at me that I could not allow them to take her body without her pronouncing him first. And yes, she called my mom a him. I was very emotional hurt and extremely disappointed in a lady yelling over the phone as I just watched my mother pass away. This nurse was extremely rude. The funeral got there and then another 15 minutes later the nurse got there."Linda" came in the house as we are grieving our loss in front of a dozen or more people. She yelled again telling me that I was supposed to contact her first and at that moment I told her I did I tried. She did take care of my mom and her body to tell interrupt me and my conversation with my uncle my mother's brother that I needed to come sign some documents with a very loud voice. came to sign what she needed me to I started to walk away, and then she yelled again, stating that she wasn't done and that she needed the leftover drugs. I walked away to go get them and she asked me again to get the drugs in which I was walking towards where they were to get them because I was crying. I couldn't really talk. I take her the drugs and I asked her if she was done with pronouncing my mom because I want them to take her away and she rudely said "yeah that's what you just signed" And as we were watching my mother, leave the on the stretcher with the funeral we said something in our cultural language, thanking the people from the funeral home and that's when Linda the nurse an exciting voice again while we're all grieving our loss, " oh, you guys are Indian, that is so cool, I have a relative that speaks that language, it's such a beautiful language" She was so loud and so rude. She had no bedside manner whatsoever. I didn't thank her because I was so hurt by her mannerisms, her loudness and rudeness. and as we were walking outside to watch the funeral leave drive down my mom's driveway. Linda was screaming at people because she couldn't see to get out of the driveway as there was numerous cars there she didn't know how to drive to get out and she was yelling at someone to come help her get out of the driveway. If this is what faith Hospice represents, I do not recommend

    Interim HealthCare - hospice - Updated June 2026

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